Customer Ratings & Reviews
- Model:
- PB000007US
- SKU:
- 12196450
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
to a friend
Another phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok, not my favorite but I like it. I've had better phones in the past.. Maybe it will grow on me
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, RobP. We appreciate your feedback, and we're glad to hear that you find the phone okay. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Not Unlocked Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sim is not working but mentioned as fully unlocked
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pranav! We truly regret that your experience fell short of your expectations. Have you reached out to your point of sale about this matter? If you have any other questions or concerns, please know that we're here to assist you. -Nate
Unhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this phone. I have had problems with it since the day I bought it. I would have returned it had I not gotten sick and the returned time expired. I did not know you only have 15 days to return the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience, Linda. We understand how frustrating it can be to face problems with a new phone. Our team would love to help troubleshoot any concerns you’re having. Please send us an email at supportforums@motorola.com. We'll be happy to assist you. -Mitch
caveat emptor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to be new and was charged for new but when I got home and removed from bag factory seal was broken, charging block was missing and protective covering was removed from phone. At that point I have no way of proving so I could not return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience. A new device should come fully sealed with all included accessories. We recommend reaching out to the retailer where you made the purchase to discuss the issue and explore possible solutions. -Carlos
Motog2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says the phòne is unlocked but it was not And I was even charged $45 for restocking fee which was really very wrong,since it was not my fault. And the lady fr.the store was really very rude!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out to us, Esperanza. We apologize for the inconvenience you've experienced. We understand your frustration and regret any misunderstanding regarding the phone's unlocked status and the restocking fee. We recommend returning the phone to Best Buy for further assistance. Please feel free to email us at supportforums@motorola.com for any additional support needed. -Elle
Only issue is charging.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't charge past 70 percent, otherwise works fine
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ZachP, We’re sorry to hear about the charging problem. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
DO NOT BUY this phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone I purchased over the 20 years. Always restart by itself. Screen has a line at a random place. I cannot return it since problems appears after 2 weeks careful usage. I will never purchase any motor phone in the future. DO NOT BUY this phone sincerely！
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, DisappointedCustomer. We're sorry to hear about the difficulties you’ve experienced with your phone, and we understand how frustrating this must be. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. We'll help you from there. - Mitch
VERY DIFICOULT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT RECONIGZE SIM CARD. NO I DO NOT RECOMMENDED
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Estrellita. We're sorry to hear that you’re having trouble with the SIM card. We understand how frustrating this can be. To help you with the concern, please follow the troubleshooting steps provided for SIM Card Not Recognized here: https://help.motorola.com/hc/3509/14/na/en-us/index.html?t=CGFP1509064844&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. If you continue to experience problems or need further assistance, please email at supportforums@motorola.com. We'll be there to help. -Mitch
Not as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing sim tool. And does not work on my network AT &T this was a gift so was a couple of days.late for return window so.stuck with a phone that cannot use.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, we apologize for the trouble you have experienced with your Moto G Power 2023. We completely understand your worry. If you want any additional assistance, please email supportforums@motorola.com. - Aria
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would probably work if i got it anywhere else. Since I got it at best buy, it doesn't and can't return it according to the store manager at my local store.....
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FBestBuy, We're sorry to hear that the product did not meet your expectations. This is certainly not the experience we want our customers to have. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Mitch
Very sad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The calls sucked and the service did too. That is why we returned it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VeronicaM, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance, and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
crashes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My apps keep shutting down! after further review from others it seems to be a continuing issue, will be returning, hopefully that won't be a nightmare.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your device keeps shutting down. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Premium performance for les money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Pixel 4 bricked in January, so I grabbed a Moto G Play 2023 at Best Buy, which is a lower end performing phone. I purchased this Moto G Power 5g 2024 a week ago to replace it. WOW. I'm impressed so far. This phone's performance feels like a really dependable mid-range phone, and not a budget phone. It doesn't stutter, and is fairly quick. I get double the storage than my Pixel had. And 8GB of RAM is great. The cameras aren't as great as my Pixel was, but it still takes decent photos. It has NFC for tap payments, and nice sounding stereo speakers. Supports wireless charging and wired 30 watt charging. I don't use the wireless charging, but I have a 30 watt power brick, and it charges the phone from 5% to 100% in about an hour! And that lasts me all day. It's running Android 14 out of the box, and one OS update to Android 15 is promised, as well as 3 years of security updates. A phone battery isn't going to last much longer than 3 years, so I am happy with this. For the price of this phone, and everything I'm getting, I am very satisfied. This will be a great phone for me for a few years. Highly recommend this phone. Not everyone needs to spend $1,000 for a flagship device.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your detailed experience with the Moto G Power 5G 2024! We're thrilled to hear that you're enjoying its performance, storage, and features like NFC and fast charging. It's great to know the device is meeting your expectations with Android 14 and the promised updates. We designed this phone to provide solid performance at an affordable price, and we're glad it aligns with your needs. If you have any further questions or need assistance, feel free to reach out at: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria
Hard value phone to beat. Great battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces a Moto G6 Power from 2018, which I felt was the best value phone of that era as well. That one started exhibiting signs not uncommon to a 6-year old phone and was becoming unreliable for my elderly mother. Replaced it with this unit and she's over the moon with how much faster and more stable it is. "The battery lasts forever!" She's not a power user by any means, but having something she can use to communicate reliably is critical. It's also helpful that it runs any Android app, which includes communication apps with her health care providers. And being a bit forgetful at times, it's helpful to have a battery that lasts multiple days. And having 8GB of RAM to work with is great for someone who doesn't always understand how to close apps out. I always couple these with a good Samsung MicroSD card for camera storage. I've had her on MintMobile all that time, and this works flawlessly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for such a detailed and thoughtful review, EdFromOhio. We're so glad to hear that the new phone is a perfect upgrade for your mother and that she’s enjoying the speed, stability, and long-lasting battery life. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Great phone great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone hits it out of the park without breaking the bank. The camera is clear and it lets you edit photos easily. The battery life is excellent and it has rapid charge. The vegan leather back is beautiful and soft. I will definitely be buying another Motorola when I need a new phone. Best buy makes it easy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Doemiller, We’re thrilled to hear you’re enjoying your Motorola phone’s camera, battery life, and design. It’s great to know it’s providing excellent value, and we look forward to serving you again in the future! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and great price discount. Phone is great and fast.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, MePH. We’re happy to hear that you’re enjoying your phone’s performance and that the value and discount met your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Moto g power 2024 5G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone; battery timing is really amazing. I bought it for my son. I highly recommend it to everyone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TayyabaTariq, We’re thrilled to hear you’re enjoying the battery life and that your son is happy with the phone. We appreciate your recommendation! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Solid Budget Phone with a Few Trade-Offs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto G Power 2024 has a sharp, clear display that makes streaming and browsing enjoyable. However, the camera performance and battery life are just average. It’s a decent choice if you want an affordable phone mainly for everyday tasks and media, but not for heavy photography or long use.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShinjonG, Thanks for sharing your feedback on Moto G Power 2024. We hear your feedback as well with regard to the camera and battery life. You may enable HDR (High Dynamic Range) in the camera settings to capture better details in both bright and dark areas. For the battery, you may Adjust Screen Brightness, Limit Background Apps, Enable Battery Saver Mode, Reduce Screen Timeout, and Keep Software Updated to improve battery life. You can write us an email to supportforums@motorola.com if you need further assistance. We'll be there to help. -Kylee
Wonderful Cell Addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, transfers from old was seem less. Camera has sharp pixels and pictures are great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Perplexedsomewhat, We're so happy to hear that your new Motorola phone has been a seamless transition and that you're enjoying the sharp, high-quality camera. It’s always great to know that our products are making your experience easier and more enjoyable. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
My honesty right now would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it an its relearning motorola I switched to this temporary to get me off a S7 Edge that was becoming dead to the world. So Time will tell for now I like it an im not being shocked etc like with my galaxy. I like some of the specs an camera so far time will tell I still want to upgrade in galaxy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, KMSHADOWS. We're glad to hear that you're enjoying your new device so far. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch