Customer Ratings & Reviews
- Model:
- PB000007US
- SKU:
- 6572573
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This phone is a must have for new best buy customers.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MyronG, your satisfaction means a lot to us. Thank you for sharing this experience with us and for having one of our Motorola Mobility. Feel free to contact us if you have any concerns regarding your Motorola device. -Ythan
Phone works like it should.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate (Jeremy) was wonderfully helpful and patient.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, arrgh. We're so glad you loved the phone, and that you were assisted wonderfully. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Need more knowledge about items purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this bc my Samsung had an issue and needed a phone for foreign travel. I found out, from my carrier, that it only uses an esim (which they provided) I mention this bc I took my Samsung w/me so the staff at BestBuy could remove the sim and put it in the Motorola. I wonder why they did not know it only uses an esim?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Steve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, what I was looking for and excellent a price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SteveE, We're so happy to hear that you found the perfect phone at a great price! Thank you for sharing your feedback. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Sriram
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price.Customer service is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your kind words, Sriram. We're glad you're happy with your purchase and our customer service. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
My Motorola Phone I purchased a week before
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never was reimbursed for this phone I had paid cash for and returned to the Round Rock Best Buy Store. Still wondering why I have not been given credit for this.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MillieC, I’m really sorry to hear about the trouble with your return and lack of reimbursement — that’s definitely frustrating. Since you returned the phone to a Best Buy store in Round Rock, the best next step is to contact Best Buy Customer Service or the store directly with your receipt or return confirmation so they can look up the transaction and process your refund. -Carlos
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool product and will definitely buy again when I could
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback! We're thrilled to hear you love the product and would buy it again. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
- Cons mentioned:Notifications
Died in 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 Months, calls drop every day, alert and message notifications don't work 3/4 of the time. Worst Motorola Phone ever purchased. Factory reset fixed nothing, it's just a junk phone. Guess it's off to a Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rick, We're sorry to hear about your experience. That’s not the level of quality we aim to deliver, and we understand how frustrating these problems must be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Phone, Best buy always the best tech shop in the Rio grande valley
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your awesome feedback, BryanS. We're thrilled to hear that you're enjoying your phone and that you had a great experience with Best Buy in the Rio Grande Valley. It's always fantastic to know our devices are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Grandpa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks Nice phone is a gift For grandpa overseas
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That sounds like a thoughtful gift! We're sure your grandpa will appreciate the phone and enjoy using it. Thanks for sharing! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great phone for me. It is my third Motorola phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your loyalty, Koby. We’re thrilled to hear that this phone has been great for you and that it’s your third Motorola phone. It means so much to us to have earned your trust over the years. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Great Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service with this quality product. Excellent purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SanorraH, We're thrilled to hear that you're enjoying both the phone and the service. It's wonderful to know that the quality of the product met your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
I like this phone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone, is functional and practical for what i need it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, LuisV. We’re happy to hear that the phone is working well for your needs and that it’s practical and functional for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Great phone for less than $200
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes, I have to tap multiple times to register. Other than that, great phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience and for choosing us, ImportedFox. We’re glad to hear you’re enjoying your phone and appreciate its value. Regarding the touch sensitivity, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Good, but not quite all there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I have not used it yet, it appears to be a good product. When it came I think it was missing the plug that is needed to charge the phone. I don't know what might have happened to the plug, but since I had an older version plug, I just used it to charge the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Russ. We're glad you have a way to charge your phone, but we understand how important it is to have everything you need. Most new devices come with a USB-C cable but not a charging brick. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Pocket Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Liked the device but there are few disappointing points One of them is this phone is not compatible with all the carriers
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Vishu. We're glad to hear that you liked the device, but we’re sorry to learn about the concerns you’ve encountered with carrier compatibility. We strive to make our devices compatible with as many carriers as possible. However, certain models may have limitations depending on carrier requirements and network technologies. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch
cheap and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the finger print sensor on the power button, like it better than my pixel
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's great to hear that you love the fingerprint sensor of our Moto G Power 2024. We appreciate your feedback. If you need assistance with your Motorola device, please follow our official community page:https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and easy flow on online shopping. Pick-up was easy and staff very helpful.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words! We're thrilled to hear that you had such a smooth experience with our online shopping and pick-up process. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Excellent phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good.Android 14 is integrated with Gemini and works well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PK123, We're thrilled to hear that Android 14's integration with Gemini is working well for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
MOTO POWER 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the value. A little slow & not the best battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It seems like the Moto G Power 2024 offers a solid value for the price, even if it has some performance and battery life limitations. Sometimes, budget-friendly devices can have a few trade-offs. If you're looking for tips to improve its performance or battery life, feel free to ask at: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria