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Customer reviews

Rating 4.5 out of 5 stars with 808 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 808 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, does what I want. I had a screen protector put on when I purchased it and after many drops it has a crack, but not the phone. Very durable.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnaB, Thank you for your great feedback! We’re glad to hear that the phone is doing exactly what you want and that it has proven to be durable through everyday drops. It’s especially great to know the screen protector helped protect the display while the phone itself stayed in excellent shape. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great option if upgrading from an older phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an improvement over hubby's previous, older-tech mobile phone. Easy to use and not too technical for us older folk.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    le larger and it takes great photos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It is much faster than my 3 year old Moto G, the screen is a litt

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ReadingEd, We’re glad to hear you’re pleased with your new phone and that it’s faster than your previous Moto G! It sounds like you’re enjoying the upgrade. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Battery life is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic phone with long battery life to use at work. This Motorola phone is perfect. Sound quality is excellent. Haven't used the camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KevinM, Thank you for your feedback! We're glad to hear the battery life is meeting your needs at work and that you're also pleased with the sound quality. It’s great that the phone is a good fit for a reliable, everyday device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone for my grandfather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazing for him. He was able to set up his uber account to start working as soon as he got it. He said "this thing flies" compared to his previous phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Loth Thank you for sharing this wonderful feedback—we’re really glad to hear the phone worked so well and that setup was quick and easy for his Uber account. It’s great to know he noticed such a big improvement in speed compared to his previous device, and we’re happy it’s helping him get started right away. We truly appreciate you choosing Motorola and taking the time to share your experience. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent screen + streaming + transmit fidelity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 8 adults in our family and needed a space unlocked smart phone. This is a lot of excellent capability for a very reasonable price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Display, We’re glad to hear you’re enjoying the excellent screen quality, streaming performance, and overall experience, especially for your family’s needs. It’s great to know the device is delivering strong capability at a very reasonable price. We appreciate your support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the phone works perfectly in Mexico, as I bought it for my mom and we needed an easy-to-use, unlocked phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, OscarO. We’re glad to hear the phone is working perfectly for your needs and that it’s been a great, easy-to-use option for your mom. It’s great to know you’re happy with the value as well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok. Works pretty well and close to stock android.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect android phone at this budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my wife's broken one plus. It turns out to be a perfect phone for this budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jacky, Thank you for sharing your feedback! We’re delighted to know the phone has been a great fit and offers the value you were looking for. We truly appreciate your trust in Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to Metro pcs with no issues. Did it myself on app so didn't have to pay the $25 fee for metro to activate it. Very pleased with it. battery charges fast and last all day.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AshleyB, We're glad to hear you're enjoying your phone and that the setup was smooth with MetroPCS. It's great that you're getting long battery life and fast charging, too. Thanks for sharing your experience, and we appreciate you being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone in a pinch, was easy to order pick up and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was straightforward to change the phone because of all the functions and to load the data from my previous device to this one. It is very intuitive to use. The screen reacts very well to touch. The fingerprint sensor is excellent, and the camera too. I liked the fast battery charging. I highly recommend this device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ulsiau, We’re thrilled to hear you found the transition to your new Motorola phone straightforward and intuitive. It’s great that you’re enjoying the touch screen, fingerprint sensor, and fast charging. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a budget phone and it works very good. Thanks bestbuy for the awesome deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto 5g power is a good deal. Good price And works fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought one earlier. Based on the performance, i recently brought one new.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SelimrezaT, Thank you for your feedback! We’re thrilled to hear that your previous experience was positive enough to bring you back for another device. We appreciate your continued support and trust in our products! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Just a phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone, forced to use AI at times. No way to disable AI.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jdprnt, Thank you for sharing your feedback. We appreciate your input regarding the AI features, as it helps us understand user preferences and continue improving our products. We’re glad you’re using your phone overall. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Moto Power and my 6 Motorola phone between the two of us. They are great value phones and do everything I need them to do. The camera is Awesome. It was great to be able to purchase it through Best Buy this time and the experience was very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your loyalty and for sharing your feedback, TamaraH. We’re thrilled to hear that your phone is living up to your expectations and that you’ve had a great experience with Motorola phones overall. It’s fantastic to know you’re enjoying the awesome camera and the smooth purchase experience through Best Buy. If you have some time, you may want to take a look at our Moto G Power community here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone for the right price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and I'm on a strict budget. Best Buy was the logical choice.Nice new phone for the price. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaurenJ, We’re glad you found a phone that fits both your needs and your budget. Thank you for choosing Motorola, and we hope you continue to enjoy your new device! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone I purchased for my grandson. It is up to date and have many good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTOGPOWER 2024 wins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 2024 MotoGPower for about 2 weeks now. I like it. It's certainly better than the 2023. The software if imporoved. The screen resolution is also improved. Even the OS is better. Happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that you're enjoying the 2024 Moto G Power and that the improvements in software, screen resolution, and overall performance have made a positive difference. We appreciate your support and hope you continue to enjoy your device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility