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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 693 reviews
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid phone does the basics no lag and quite impressed by the function.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrandonR, Thank you for the awesome feedback! We're glad to hear your phone is running smoothly and delivering a solid experience. It's great to know you're impressed by its performance and functionality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great for all ages

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this same phone for one of my senior citizen clients her friend wanted the same one because they liked it so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price.I never understand why people pay so much for phones,when the majority of us only talk,text and take some pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Sim (E-SIM + Physical SIM + SD Card)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone I've bought recently and this is my first Moto Phone with both physical sim, E-Sim, SD card and Headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Power 2024–GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves it! She can’t figure out why people spend so much money on pricier phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Clinton, we're delighted that your wife loves her new Motorola device. Thanks for sharing this positive experience with us and choosing Motorola Mobility as your device provider. Always remember that we are always here to help if you need assistance. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for an unlocked purchase. Just swap your sims card and your all set

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We’re happy to hear that your unlocked phone setup was smooth and easy, just swapping SIM cards and you’re all set is exactly the hassle-free experience we aim to provide. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter in law. She chose it. Only had it for one month but she is very happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear. Thank you for choosing Motorola as a gift! We’re so glad your daughter-in-law is enjoying her new phone so far. We hope it continues to serve her well, and we truly appreciate you sharing this thoughtful feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work, I basically needed a phone to surf in the internet, make calls, messages, WhatsApp business. And this is more than enough. Not 5 stars because of camera quality to meet my job requirements.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Motorola. We’re glad to hear that the phone meets your needs for work, including internet browsing, calls, and messaging. We appreciate your feedback regarding the camera quality, and we’re always looking to improve. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Moto cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been functioning well for the past Week now that I purchase the item.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your update! We're glad to hear that the item has been functioning well during your first week of use. We hope it continues to meet your expectations in the long run. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a pixel 3 to this. I love my phone and only 200. I like the gestures and other knickknacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Phone works well. Despite the cracks on the screen I bought as is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool phone battery life is short my only complaint, good cheap phone if you need one and low on cash

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good starter phone for my child good graphics

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pixel5G, That’s great to hear! It sounds like the phone is a perfect fit for your child, especially with those good graphics. It’s always nice to find a reliable, starter device that offers solid performance. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Very good quality phone and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy navigation menu and setup. Charge fast and holds charge. No dropped calls so far . definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deals, and I’ll also recommend people to purchase at Best Buy because they offer a lot of good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they LOVE IT! It was easy to get setup on our existing phone plan as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Darkknight. We're so glad to hear that the gift was a hit and that the setup process was smooth for you. It's great to know that the device is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Still learning all the things it is capable of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the phone on best buy website and picked up the order at store. When I opened the box I see the phone not wrapped and looks like used with finger prints all over. I went to best buy store to return the product. I was told by representative that I will be charged a restock fee of $45 as I opened the box. When I told it looks like a used product they told they cannot do anything and need to talk to customer care for further assistance. When I talked to customer care they insisted the same to pay the restock fee for return. I asked them to connect me to there supervisor. They kept me on long hold and disconnected the call. In first place they never told there is a return restocking fee when placed the order and sold me a used product. Now asking me pay the fee for the used product which is used.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience, Kakarla. We’re sorry to hear about the inconvenience you’ve faced with your recent purchase. Receiving a product that does not meet your expectations and encountering challenges with the return process can be frustrating.
      Since the phone was purchased through Best Buy, their policies and procedures regarding returns, restocking fees, and product conditions apply. We recommend contacting Best Buy’s customer service team directly or escalating the matter through their corporate support. They will be in the best position to address your concerns and resolve the concern promptly. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Brighter screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from the 2023 model. The one thing that stood out is the clarity of the screen. Much brighter than last years model.

    I would recommend this to a friend