Customer Ratings & Reviews

Hi VictorA, We're so glad you chose our device based on the great reviews! Thank you for sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi MillieC, I’m really sorry to hear about the trouble with your return and lack of reimbursement — that’s definitely frustrating. Since you returned the phone to a Best Buy store in Round Rock, the best next step is to contact Best Buy Customer Service or the store directly with your receipt or return confirmation so they can look up the transaction and process your refund. -Carlos

Thank you for your kind words, Donnygourami. We're thrilled to hear that you're enjoying the quality of your phone and that the transfer process was smooth for you. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thanks for your honest take! Glad to hear it’s working for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Thank you for the great feedback, JimD. We're so glad to hear you're getting great value and that the phone is exceeding your expectations. Enjoy every moment with your Moto! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch

Hi! Thanks for your feedback, glad you’re happy with the phone’s value! We understand it can be inconvenient that a charger isn't included. Many manufacturers are moving in this direction to reduce electronic waste, but we appreciate your input and will pass it along. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Thank you for sharing your experience, KdSc. We’re so glad to hear that your transition to a new phone has been smooth and enjoyable. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your positive feedback, Mothermac. We're glad to hear you found the phone to be a great value and that the setup and transfer process was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your great feedback, VictorM. We're thrilled to hear you’re enjoying your Motorola phone and finding it to be a perfect choice at a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi Chris, We're sorry to hear about the difficulty you’re having with hearing aid connectivity. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Thank you for your feedback, William. We're glad to hear that you're pleased with the battery life of your device. We apologize for the difficulties you've encountered in finding specific help and manuals. You can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". We are also here to provide you with top-notch support with any questions that you may have or you may send an email to us at supportforums@motorola.com we'll surely help you from there. -Mitch

Hi AlanS, We’re so glad to hear that upgrading to the phone you want has been a smooth and satisfying experience for you. It’s great to know that your second purchase has lived up to expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

We're glad to hear your daughter is happy with her new phone! Thank you for choosing us, and we appreciate your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi Ragman, Welcome to the Motorola family! We're so happy you're loving your first Moto. Your recommendation is highly appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi KarimM, We're so glad to hear you're enjoying the touch screen and overall experience. We appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi Glennia, We're so glad you love your phone and had a great experience getting it set up. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you so much for the kind words, Gramma. We're thrilled to hear that you love your phone and had an excellent experience with our service. Your satisfaction means the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your feedback! We're glad to hear that the phone meets your needs and is a great option for those on a budget. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos