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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 693 reviews
  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personal where helpful, but the phone has been giving me problems.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback! We're glad to hear the service personnel were helpful but sorry to know you're having problem with the phone. As we stand behind our products, we would like to investigate your feedback further. Write to us at supportforums@motorola.com. We'll be there to help. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New up grade same maker different model I enjoy the android phones glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. No problems so far. I would recommend Moto to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! nice sale , beauty color ,reasonable price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es un celular 100% completo y económico, increible, practico..magnifco..Yo lo recomiendo,.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Gracias por tu fantástica reseña, AugustinG. Nos alegra saber que encuentra su teléfono completo, económico y práctico. Su recomendación significa mucho para nosotros. Si tiene alguna pregunta o necesita ayuda, estamos aquí para ayudarlo. -Mitch

      Usamos el Traductor de Google. Pedimos disculpas por los errores gramaticales y ortográficos. MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone but disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but no case and no charger in the box.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tutegol, We’re glad to hear you like your phone overall. We understand your disappointment regarding the lack of a case and charger in the box. As part of our efforts to reduce environmental impact, we’ve shifted to providing just the essentials in the box, but we appreciate your input.
      If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good my sister like the phone so i don’t have any proble with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete and very good for the price, it’s simple but works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great value for money, wonderful cell phone. Great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto 2024 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software very hard to figure out. My previous Moto much better but lost it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Nofotos. We’re sorry to hear that you're finding the software difficult to navigate. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Its good :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, very sleek. Feels and looks similar in comparison to iphone shape. However it already has a crack in my screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindseyK! thank you for sharing your experience with us. We understand how frustrating it can be to have a cracked screen. Although physical damage is not covered, you have the option to get it repaired for a fee. You can explore your repair options by visiting the following link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have any inquiries, send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone from Motorola and great service from customer service thank you again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WalterH, we appreciate you taking the time sharing this positive experience with us. Thanks for choosing Motorola Mobility as your device provider. We're always here to help if you need assistance. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store was very helpful in helping me choose the phone and offered me the extended warranty

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, AmandaB. We’re so glad to hear that the store team was helpful in assisting you with choosing the right phone and offering an extended warranty. If in case you need help, kindly visit our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone works like it should.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate (Jeremy) was wonderfully helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need! Why pay $1000 more for an iphone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lamarbuilding, we're thrilled to know that you got this device in a great deal. Thanks for choosing Motorola Mobility as your device provider. We appreciate you sharing this experience and leaving us positive rating. remember we're here to help if you need assistance. -Ythan MotorolaMobility

  • Cons mentioned:
    Notifications

    Rated 1 out of 5 stars

    Died in 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Months, calls drop every day, alert and message notifications don't work 3/4 of the time. Worst Motorola Phone ever purchased. Factory reset fixed nothing, it's just a junk phone. Guess it's off to a Samsung.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rick, We're sorry to hear about your experience. That’s not the level of quality we aim to deliver, and we understand how frustrating these problems must be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product and will definitely buy again when I could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, what I was looking for and excellent a price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sriram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price.Customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This phone is a must have for new best buy customers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MyronG, your satisfaction means a lot to us. Thank you for sharing this experience with us and for having one of our Motorola Mobility. Feel free to contact us if you have any concerns regarding your Motorola device. -Ythan MotorolaMobility