Customer Ratings & Reviews

Hi Bigman, Thank you for sharing your feedback. We're sorry to hear about the screen going black unexpectedly and the issues with app placement and charging limits. These are definitely not the experiences we want for our users. The 80% charge limit might be related to a battery optimization feature designed to extend battery life, Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for sharing your feedback, Chris. We’re thrilled to hear that you’re enjoying the performance, display, and features of your device. Your support and kind words mean a lot, and we’re glad our mid-range devices are hitting the mark for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Nick, We’re glad to hear you’re enjoying your phone and its handy features! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi DuaneM, We’re so glad to hear you found the perfect phone at Best Buy, and that it’s been making things easier for you! We love that you’re enjoying your new Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi TravisG. thank you for sharing your feedback. We’re glad to hear that you’re enjoying your new Motorola phone and even prefer it over your previous Moto Stylus 2023. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi VDan, We're happy to hear you're satisfied with your new Motorola phone! It's great to know the water resistance feature met your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi CaridadM, Thank you for your kind feedback! We’re happy to hear the phone has been a great choice for your child’s first phone and that your son is enjoying it. We appreciate you sharing your experience and thank you for choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi MisterB, We’re happy to know you’re enjoying the value, performance, and especially the fast charging and long-lasting battery. Thank you for sharing your experience and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Paul, Thank you for sharing your experience, and we're sorry to hear about the inconvenience you faced during your purchase and setup process. While we're glad your son was able to get the phone powered on, we understand how frustrating it must have been not being able to transfer your data right away. For concerns related to pricing, promotional changes, or assistance during the purchase, we recommend reaching out to Best Buy, as they’ll have the most accurate information about their offers and support policies. -Mitch

Hi SylviaT, Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your phone and had an outstanding experience with our customer service. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi PamelaH, Thank you for your feedback. We’re sorry to hear about the screen issue you’re experiencing. While we’re glad you’re finding value in the phone, we recommend contacting our support team. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for your wonderful feedback, JohnQ. We’re thrilled to hear you’re loving your phone and appreciate your support for Motorola. It’s great to know you value the quality and legacy of our devices. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Thank you for sharing your feedback, and we're sorry to hear about your experience, Heavyoak. We understand how frustrating it can be when expectations around storage capacity aren’t met. While the phone does come with 128GB of internal storage, some of that is used by the system and pre-installed apps, which may reduce the amount of usable space available. Additionally, while microSD cards can expand storage for media files like photos and videos, Android has certain limitations when it comes to moving apps or app data to external storage. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi Susie, Thank you for sharing your experience! We're so pleased to hear that your phone works seamlessly with your Beltone hearing aid and carrier, and that you were able to find a well-fitting case at a good price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Thank you for sharing your detailed review, Dreamlin. We’re glad to hear that your new Motorola phone is fast, easy to use, and offers long battery life. It’s great that the eSIM compatibility and smooth transfer from your old device made the upgrade easier. We appreciate your feedback about the AI features and are happy you found a way to use the phone the way you prefer. We’re glad you’re overall happy with your purchase. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Macpack2, Thank you for your kind review! We’re happy to hear that the phone made a great upgrade for your mother. It’s great to know the storage and value met your expectations. We love hearing stories like this! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi MariaR, We’re glad to hear the phone is exceeding your expectations and providing great value. We appreciate your support! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Tsno, Thank you for sharing your experience. We're glad to hear everything worked out smoothly and that the in-store team provided great support. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

That’s wonderful to hear, MatthewS. We’re glad your girlfriend is enjoying the phone and its color, and that you found it at a great value. Thanks for sharing your experience and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi UbaldinoD, We’re glad to hear your phone has been a great companion for traveling abroad. Thank you for your recommendation and for choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch