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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1171 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,171 reviews
  • Rated 4 out of 5 stars

    Moto G Power 5G 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the purchase. Get daily activities done with an excellent budget phone. Excellent pick for non-tech savvy users who read emails, send/receive texts, browse the internet, Facebook, and YouTube.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, CPFong. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Decent budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is decent but it definitely doesn't last for DAYS if I'm doing anything with the screen on. Other than that, the phone is pretty good for the price. I don't really like the fingerprint sensor being on the power button, but I've gotten used to it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, CoralM. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and gets the job done for a good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to see that this phone meets your expectation, Brock. We appreciate your support and love for our Moto G Power 5G phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked buy! Fast, geeat camera and lots of space!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CWON, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. Moto G Power 2023 phone has all you need for the price and great specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    My 2nd Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone was a moto and I never had problems with it so when I saw this model on sale I was pretty excited since it was time for a new one. I've not had it long but it's great so far. Ordering from Best buy went great, this was my first time to order from them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly value your positive experience, as it serves as a true testament to the exceptional quality of our device. It brings us immense joy to hear that you were completely satisfied with your recent purchase. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en and stay connected with us. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, good camera for price, Moto makes good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    It's what it's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has over 200 of gb Wich is nice, but it heats up really fast, I play a lot of games and I can play for less than 30 minutes before I put it down to cooldown

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JosemiguelM. We're glad to hear you appreciate the ample storage on your phone. However, we're sorry to hear about the heating concern you're experiencing. Playing graphics-intensive games can sometimes cause the device to heat up. We recommend ensuring your phone's software is up to date and closing background apps while gaming. If the issue persists, please write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Low budget but processor gives a good run

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what it is set to do, mid tier phone for a low budget and no issues so far. Only thing is front camera is low quality as opposed to what's advertised on specs but if you're such a selfie taker then you should be good. Battery drains fast, by 4pm you're at 60% or less so better keep cords available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Motorola I have several years use this brand and the price are right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone could be a five star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have both hotmail and google email addresses, getting my contacts in Outlook to transfer to this phone (which has a Google operating system) has been difficult. Other than this problem, the phone works fine. The rating could be a five star if the transfer weren't such a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone at great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at great price. Not over priced with any contracts

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BeverlyR, thank you for letting us know how happy you were in your Moto G 5G. We appreciate you for your great feedback, and for sharing this with us. Don't hesitate to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone as an upgrade from my Moto G Fast. The internal storage space is AMAZING. The camera wasn't as good as I was expecting, and the selfie camera honestly isn't good at all. Overall, works well, has a good display, nice size, and works like a phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us Olivia and for having one of our Motorola devices. We appreciate you taking the time to post this and for choosing Motorola mobility. You may follow our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the cost. We get open phones for our service in case of wanting to change as we live in northern country.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of power for a little phone. Good camera and fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tech, we're absolutely happy for taking the time to leave us great feedback regarding your Moto G Power. We're glad to know that you love the phone's camera of your device. Feel free to follow us on our community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Pay what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice screen but a bit slow the cámara is no good for night pictures and the video quality not very good but if you want a simple phone good price for it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works great. I just wish the delivery was as scheduled and not earlier than I expected. I wasn't home when delivered and there sat an unlocked phone on my porch. You said Monday, but arrived on Friday. But all in all, I like the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SonyaG. We apologize for the inconvenience you have experience with your order. We are glad that you like the phone, and we thank you for choosing Motorola. Please join our official community and learn more about the product here:https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with the phone, bad pictures connection to Wi-Fi etc. Took the phone back to best buy the service counter looked at the phone and said it was a manufacturer defect. Replace it without any problems, you guys are the best. Thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LynnY. Thank you for sharing your experience, and we are glad that BestBuy took care of your replacement. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid phone everything works great and smoothly

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just Ok, not great, not horrible. I have had some issues with apps running on it correctly. Battery life isn't great for a new phone either. But this is all I could afford....

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Neverdebi, Thank you for leaving a review on our product and for taking the time to share feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Once I found the face recognition I was happy. Battery life depends on usage of course but seems to be a bit weaker than my previous Motog power. Overall a good value and pleased so far

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us and for taking the time to share your feedback, VincentG. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility