Customer Ratings & Reviews
- Model:
- PAWA0007US
- |
- SKU:
- 6538055
Customer reviews
Rating 4.5 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Second Moto
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife liked my MOTO so much she wanted her own. Loves it. Don't have to break the bank for a good phone.
I would recommend this to a friend- Cons mentioned:App performance
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just Ok, not great, not horrible. I have had some issues with apps running on it correctly. Battery life isn't great for a new phone either. But this is all I could afford....
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Neverdebi, Thank you for leaving a review on our product and for taking the time to share feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this phone. I enjoy using it but there aren't any bells a whistles. I am disappointed that it does not have the ability to be us a method of payment by tap.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ReneeW, Thank you for purchasing this phone and for sharing your feedback. We understand how important this feature is for you, we'll take note of this and we'll pass your feedback to our team. Though, we can't promise that this will be added in the future. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 4 out of 5 stars
Good for general use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall does everything I need and connects to Android Auto in our new car. Only gripe is the touch screen. Don't know if it is the screen or my finger, but sometimes I have to tap the screen 4 or 5 times before an app will open. My old Motorola never had that problem
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I appreciate you writing about your device experience, PDB461. Despite your little worry about the screen, we are pleased that you like the phone. Insufficient memory can cause the screen to respond slowly. I suggest to check your storage and try the phone in safe mode to see if it does the same. If you require additional assistance, don't hesitate to email supportforums@motorola.com. We will be happy to help. -Belle
Rated 5 out of 5 stars
Good price to feature ratio. Perfect for kids and
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a beginner phone for kids that did not need all of the bells and whistles. We were looking for a smaller screen size but these hit the right price so we made the choice. These are powerful enough for school and basic needs.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to know that you choose Motorola Mobility as your device provider ValerieW, and we're glad that it fits your kids basic and school needs. Feel free to follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan
Rated 4 out of 5 stars
Moto g
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent phone for the cost. We get open phones for our service in case of wanting to change as we live in northern country.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 4 out of 5 stars
slippery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the phone features ,but make sure you buy a case for it.Its the most slippery phone I ever had.like a wet seal skin.you will drop it for sure.I dont know why some of these phones are made like that
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelD, Thank you for sharing your thoughts on the phone. We're glad to hear that you're enjoying its features. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 3 out of 5 stars
Phone was laggy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had the phone for two days and the phone was already lagging im not sure why but other then that id recommend this to an elderly user easily understandable and right ram for them
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that the device was lagging Ghaith. Have you tried to check if you are using the latest software version on it? Go to Settings > System > Advanced > System updates. Ensure that all the apps are also updated. You may also try to do a soft reboot, simply press and hold the power button for 10-20seconds. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Rated 5 out of 5 stars
Clackamas store was great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the Clackamas store because the Springfield store was out of the phone. And they were so rude in Springfield it was impossible to get any help. The guys at Clackamas were great, very helpful !!
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience at the Springfield store, Barry. However, we're glad to hear that you found the staff at the Clackamas store to be helpful and great. Your feedback is important to us, and we'll relay the concern to the Springfield store. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 4 out of 5 stars
Decent phone loaded with bloatware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, but all the "Moto" stuff dumped on top of the android operating system is very clumsy and aggravating, at times overlapping with base android stuff and/or popular apps.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MikeShaw. Thank you for taking the time to share your experience with one of our phones, and we are happy that you see this as a great phone although you have difficulty of the software. If you require further assistance, please contact us at supportforums@motorola.com. We will gladly assist you. -Belle
Rated 3 out of 5 stars
Not what i expect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I change my phone because the battery was running out to fast and i ended up with same situation i have more memory but not what i expect won't buy again
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Adela, thank you for taking the time to share this with us, and we're sorry that the device battery is experiencing quick battery discharge. Are you using the original Motorola charger that came with the device? Have you tried to use a different charger? Let's try to calibrate the device, for you to do that you may follow the steps on the link provided at https://en-us.support.motorola.com/app/answers/detail/a_id/136836/~/battery-calibration. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Rated 5 out of 5 stars
Moto G Power 5G 2023
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent cell phone. Easily to transition from the old one, by purchasing through Best Buy. They transferred all my data for free to my new phone, Best Buy also matched the sell price from another company. I will always buy from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Motorola I have several years use this brand and the price are right
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 5 out of 5 stars
Motorola - Moto G Power 5G 2023 256GB (Unlocked)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device worked very well out of the country. If you are in need of another device for work or business than this would be the perfect choice.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to hear that your device performed well while you were out of the country! The Moto G Power 5g 2023 is indeed a great choice for work or business, offering both style and functionality. If you have any questions or need assistance with your device, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Thank you for choosing Motorola! -Aria
Rated 5 out of 5 stars
Great phone for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the phone for this price on sale $200. When I moved my service to T-mobile at the same, took it to their store and even got a $200 credit for "bringing my own phone" from other carrier.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's a fantastic deal, StephenC! It's great to hear that you're very happy with your phone, especially at the sale price of $200. On top of that, getting a $200 credit from T-Mobile for bringing your own phone makes it even sweeter! If you have some time, you may want to take a look at our Moto G Power community here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 5 out of 5 stars
Great Mobile Phone Purchase and Store Associate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PHONE for the price,Along with great customer service representative's at Best Buy! I love this and am so pleased to have shppped at the Stroudsburg,Pa. Best Buy store,Thank you for everything!
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Andy, we truly appreciate your positive feedback and it holds immense value for us. We are grateful that you have placed your trust in our products. To stay connected with us and be a part of our official community, please follow us on our dedicated page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan
Rated 5 out of 5 stars
Phone review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone it was exactly as advertised and the people at best buy are the Best. I will continue to do business with them, I would highly recommend this phone and the Best buy family
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, GlennB! We're thrilled to hear that you had a great experience with both your phone and the team at Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for me.. simply good to have and game changer
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 4 out of 5 stars
Good enough!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone for basic needs. It is not going to perform as well as more expensive brands, but if you just need it for calling/texting/internet function, it does just fine. Good bargain.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, MystiD. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and see this phone as a good deal. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Rated 4 out of 5 stars
Good phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid much more than it is priced right now. Solid device for the money. Although somehow the user already damaged the charging port.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nina, thanks for leaving us positive feedback. We're thrilled to know how satisfied you were with your recent purchase. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate












