Customer Ratings & Reviews
- Model:
- PAWA0007US
- |
- SKU:
- 6538055
Customer reviews
Rating 4.5 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
reception questionable 4 me!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Motorola phone for years, No Issues. I recently got a new unlocked phone from Best Buy. From day one, I have experienced poor reception from this new phone and have been back twice to fined out the problem. The tech at Geek Squad said they can't see the problem with the phone but it must be the Verizon issue. I'm contacting Verizon as I type. I am thinking the sims card was damaged when switched at the Best Buy. ?? I do like my phone , everything else is great.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BonnieL, we understand your frustration regarding the concern with your device and the confirmation from the representative that there is no problem. Have you contacted your service provider for additional assistance? We recommend reaching out to them as they can offer the best support and determine if the issue lies on their end. For any other inquiries, feel free to email us at supportforums@motorola.com. -Ythan
Rated 5 out of 5 stars
Motorola stylus 5G
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very powerful phone. I have no problems or issues since purchase. I love how sleek and elegant the phone is.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 5 out of 5 stars
Best buy ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone for my girlfriend and we activated this to my carrier by just swapping the SIM card I saved the activation fee which is ridiculous unnecessary to charge customer for this she is very happy with the phone
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share this information with us Tangamandapio. We're glad you got one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan
Rated 3 out of 5 stars
Good budget phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You really get what you pay for. Its not a flagship phone. It still does everything fine though. For the money i would say it was a good deal.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shane, We are so thankful that you gave us a positive review, and we're happy that you're satisfied with your purchase. The phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent phone I changed I've from a Stylo 6 there is a slight learning curve. If I use it in my left hand I keep exiting out of whatever I'm doing which is really my only gripe.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Biggfish, We are so thankful that you gave us a positive rating, and we're happy that you appreciate the phone and are happy with your purchase. Thank you for trusting Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Rated 5 out of 5 stars
Takes a beating and keeps on working.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phones as an open box item. 9 months ago for my son. He's very rough on his devices and everything still looks great and works like a charm.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Zachary, We are delighted to hear that the phone you purchased as an open-box item for your son has been performing well and withstanding his rough usage. It's great to know that the device still looks great and works like a charm after 9 months. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 5 out of 5 stars
New Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an update to a 7 year old Moto Android I had. So, far, it is working fine. It has many apps already added on that i donot like and I'm going thru them to uninstall them. They should be choices and not automatic.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 5 out of 5 stars
GREAT GIFT PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchase as a gift for my family member. It was a great buy, they really appreciated the device. It was a major upgrade from an older android to an newer android. Was able to show my family member work arounds about the phone.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Victor, Thank you for sharing the time to write your positive experience with your new Motorola phone. We are delighted that you're satisfied with the product. If you want to be up to date, you can join our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Rated 5 out of 5 stars
Motorola stylus
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and, good price good storage and versatility and easy to use
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 4 out of 5 stars
Some improvements needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm struggling with text message feature as well as wifi connectivity. I plan to come back in for a second look from geek squad.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, AnaM! Thank you for reaching out to us about the issues you're experiencing with the text message feature and WiFi connectivity on your device. I apologize for any inconvenience this has caused. Here are a few steps you can try before your visit with Geek Squad:
Text Message Feature:
Check if the messaging app is up to date: Go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all"
Restart your phone to refresh system processes.
Ensure there are no software updates pending: https://en-us.support.motorola.com/app/answers/detail/a_id/171578
WiFi Connectivity:
Restart your WiFi router.
Forget the WiFi network on your device and reconnect.
Check if other devices are also experiencing WiFi concerns. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Elle
Rated 5 out of 5 stars
Hard to crack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a very well put together phone that can be dropped time and time again and never cracks or screen cracks so I give it 5 out of five stars
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your glowing review, Downhere777. We're delighted to hear that you're impressed with the durability and resilience of your phone. Your feedback means a lot to us, and we're thrilled to know that you're giving it a perfect rating. If you have some time, you may want to take a look at our Moto G Power community here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery. Quick and easy set up. Very fast and excellent! No inconvenience whatsoever. Just insert SIM card, hook cord from one phone to another and done!! Wonderful!! Does everything I need and much more.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendRated 5 out of 5 stars
Great phone!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, over a year with it and it just works flawlessly.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Cris. We’re so happy to hear that your phone has been working flawlessly for over a year. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
- Pros mentioned:Processor speed
Rated 3 out of 5 stars
Decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it is. Runs fast enough. Only thing that is a con is it has no RFID capabilites
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Gaby. We're glad to hear that you find your Motorola device to be efficient and fast. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 5 out of 5 stars
Great phone for everyday use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works well, speakers sound great. Sometimes the finger print scanner doesn't work and locks me out, somewhat annoying. Facial unlock works most of the time
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your experience, Dave. It's good to hear that the phone's speakers are delivering great sound quality. However, we're sorry to learn that the fingerprint scanner doesn't work as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Rated 4 out of 5 stars
average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone turned out very good in general, the only thing I don't like is that the volume sound when you listen to music or put a call on the speaker is not very high and you hear very little.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi YuritzinR, We appreciate your compliments in general, and we want to address the volume concern of your phone. Placing the device in a way that the speaker is not covered will provide good sound quality. Also, we want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
Rated 3 out of 5 stars
Upgrade to my old moto g power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's alright... This was an upgrade to my 3 year old moto g power and the performance is quite a bit better. The battery isn't quite as strong though. My old one would last two-three days without a problem, even with pretty moderate usage. I'm also not sure about yet about it's service connectivity. It seems to drop service both WiFi and my Verizon plan intermittently. I'm hoping this isn't an indication of an issue with hardware, so much as it is maybe some software glitching.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the ratings and for taking the time to share your feedback, Rajalmighty11. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Rated 4 out of 5 stars
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great Christmas gift to a special person.. I know it's a good phone and a has many options.. I get other phones from Best buy and still have them phones.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GradisharH. Thank you for buying this phone, and we truly appreciate the trust you have placed in us. Thank you for choosing Motorola. If you ever need help, give us a holler or reach out to our official Moto G Power 5G (2023) community page:https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Rated 5 out of 5 stars
Great Verizon Pre-Paid Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a FABULOUS purchase. I needed a new SIM card for it to use it with my Verizon pre-paid account but that was a simple fix at my local Verizon store.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Your satisfaction is a testament of the quality of the service and the product you had on your recent purchase TracyA. Thank you for choosing Motorola Mobility and for putting your trust in us, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan
Rated 5 out of 5 stars
Great phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superbe so far. Replaced my older G Power. Great value for price.
This review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are pleased to have you as a part of the Motorola family, Pepe. We're happy to hear that you're having fun with your new phone. If you like, you can be a part of our official Moto G Power 5G community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch












