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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1170 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,170 reviews
  • Rated 5 out of 5 stars

    Moto 5G Power 2023 256GB Excellent Cellular!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Motorola Moto G Power 5G 2023 256GB, also Unlocked and the Color is Mineral Black! It's an excellent Cellular Phone, competable with most Phones including many nice features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MOTOROLA IS A GREAT DEVICE THAT WORKS GOOD AND THEN LAST LONG . From Best buy I trust everything that I purchased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PierreM! We wanted to express our gratitude for your wonderful feedback. It means a lot to us that you took the time to share your experience. We invite you to join our official community page, where you can stay informed about our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone customer service was excellent very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Pfs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that I have purchased this phone for someone. The first person likes it so I got for a birthday present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good dealbbsnjdkdmmdgsvvvsjskkdkdnndnndn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Only thing I can say as cons is only few ringtones to choose.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, DOGUI. We appreciate your feedback on the ringtones. We encourage you to explore downloadable options for a more personalized experience. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the money. I can do everything I need to do with it and more. It uses more battery than my previous phone, but a charge still lasts for a couple of days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these phones to replace the aging Samsung Galaxy. Both phones work really well. The transition process was smooth, with no glitches.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us and for giving us a very positive rating, TiffianyM. We're so glad to see that you are enjoying your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has all the features anyone would want. The camera is really nice. The customer service at Best Buy was awesome. Very knowledgeable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this amazing experience with us TerriH. We're happy to know that you had a smooth transaction with BestBuy. We're always here to assist you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good value for money - so far (after two weeks).

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied except for a few minor annoyances, most likely arising from my unfamiliarity with the phone. Would certainly recommend at the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last as long as I would wish. I went with another g power because the last one battery life lasted. This one doesn't seem to do as well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with one of our phones, ChadD. We apologize that the battery doesn't last long. We have recommended troubleshooting for that, and please try to follow the steps shown at this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 > Battery Drains Too Fast. Let us know if it helps by sending us an email at [email protected]. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for Money. No issues and very well manufactured. No cracks when dropped.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaleS!. Thanks for the great feedback you left for us. It means a lot. Kindly follow us on our official community page and get along with other Motorola enthusiast who has the same device as yours at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the only issue is that AT&T does not enable WIFI calling with this phone. The phone does support the feature.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, AnthonyC. We're glad to hear that you're enjoying your Motorola phone overall. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this model for my husband & my grandson to replace their last models of Motorola Power. I am on the latest version of the Motorola Stylus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for patronizing our product and for being a loyal customer, Light. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Exceptional Customer Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an awesome and amazing experience buying products from Bestbuy. Top in class technology and customer service!!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to hear about your positive experience at BestBuy Ankur! Thank you for selecting Motorola Mobility as your device provider. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Stay connected! -Ythan. MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone, great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Haven't had any issues with it at all. So far I haven't had anything that doesn't work on it except google pay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for letting us know, MertonCB. We're glad to hear you're loving the phone and that everything is working smoothly. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent meet my expectations, I'm happy with this phone,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, not a bad choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone I was surprised by the screen. It's very bright and I could have sworn it was amoled; which it is not.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MatthewA, We're delighted to hear that you're enjoying the phone, especially the bright screen. We understand the importance of a vibrant display for a great user experience. It's interesting to hear that the brightness gave you the impression of an AMOLED screen. f you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    This phone is crap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is average in every considerable way. Weak backlighting. Terrible cameras. No NFC or wireless charging. Phone jack didn't even last six months. Avoid this.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdrianT, We’re sorry to hear that you’re dissatisfied with your device, and we apologize for the problems you’ve encountered. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks great. I got the same phone last year and ordered another one this year for my mother.

    I would recommend this to a friend
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