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Customer Ratings & Reviews

Your price for this item is $284.99
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Customer reviews

Rating 4.5 out of 5 stars with 1170 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,170 reviews
  • Rated 2 out of 5 stars

    Not worth the hassle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks after buying this phone it won't allow me to download or update any apps. I went through all of the trouble shooting with Motorola and they couldn't help so now I'm having to send it to them. Before this happened it worked okay I guess. It gave me a fit trying to get my stuff to transfer over from my previous phone the 2022 version of the moto power phone. It's lagging and slow compared to the other phone and the camera is only so so. The battery doesn't last like advertised either. Motorola Customer service is a joke. I was disconnected 3 different times while transferring me, then I would have to go through everything all over again when I called back. I honestly wish I would went with a different phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ad83, We're sorry to hear about the \experience you've had with the phone. It sounds like you've encountered several concerns, from downloading and updating apps to the transfer process and battery life. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Stylus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I love the stylus pen it's so much easier and functional to use. It has amazing features and I recommend it 100%

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing and highly recommending this phone, DaisyD. Glad that you gave us a very positive rating and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the phone. It is a. It bigger and the cameraocatio a are different from my previous Motorola phone, so is taking g some getting used to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jduff, Thank you for appreciating the phone's features and design. We are happy to see that you are pleased with your purchase. You can join our online community if you would like to know more about the exciting features of our devices. https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Very Good Phone for 199.99

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for calls, texting, emails, etc - the basc stuff. Good speakers for listening to music or waching videos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with your phone, Chris9184. It's great to hear that it excels at the basics like calls, texting, and emails. Additionally, having good speakers for listening to music and watching videos adds to the overall experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great cell phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has been on the market longer than the others and proves it with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Tmobile sells but with much lower storage space at the same costs! Couldnt be happier with my purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, CristaW. We're thrilled to hear that you're happy with your phone and that you found it to be a great purchase, especially in terms of storage space and cost. If you're interested, we'd like to hear your story and share it with the Moto G Power community: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    the best phone in the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like Motorola phones. i tried the rest now i try the best. mendel nissen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mendy, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you're available, you can share your story with our G Power community. Please go to this link: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    First 5G phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , great functionality - I just thought the battery would last longer than it does , nonetheless , a great buy at Best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesK, thank you for sharing this positive feedback regarding your recent purchase from BestBuy. We're glad you had a smooth transaction with them. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpfull. Help explain the advantage over the others. Made sure in operating order. Very expertise Had optional equipment available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unplanned purchase. I cracked the screen on previous phone. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, smooth touch and easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, smooth touch and easy to use. Picks up network signal well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ganesh,

      Thanks for your feedback! We’re glad to hear you’re enjoying your phone and finding it easy to use. If you have any questions or need assistance, feel free to reach out. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for a great phone that doesn't break the bank. This is the one. Everyone should consider moto when looking. So many extras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, camera is a definite improvement over a couple of years ago

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate you taking the time to share your thoughts about our product, and we constantly work to provide good service for our product. We would like to invite you to our online community at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone always been moto fan. Big display and faster then my last moto g stylus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We want to say thank you for being a valued Motorola customer Mattketron43227. Thank you for your unending support to us and for always putting your trust in Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy. Give me a good deal on this phone. Easy online shopping and quick service for pickup at store. Thanks again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NaveenH. Thank you for buying this phone, and we are glad that you are happy with your purchase for its value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new phone., I had a lot of data on previous phone and it was added this phone with no problem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your decision to select Motorola Mobility and entrust us with your needs, BarbaraM. Rest assured, we are committed to assisting you with any queries or worries you may have about your Motorola device. Please stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We're here for you every step of the way! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate switching phones. Don't like to learn everything. This is my 2nd Motorola.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share this experience with us SherriK. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Loving this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a new phone. I'm loving this phone. It was the perfect upgrade from my last Motorola.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Cora. We're thrilled to hear that you love your new phone and that it served as the perfect upgrade from your previous Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone but no replacement screen available?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the best moto g yet but I finally broken a screen and the repair shop cannot get a screen for it. Bummer!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, hbgb. We are thrilled to hear that you are satisfied with the phone's features and consider it the best. If you need more help, you can drop us an email at [email protected]. We will be pleased to assist. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    a wicked good cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this phone and it was worth the $200 I spent to get it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi porcupinefarmer! Your positive feedback regarding your recent purchase means to us. Thanks for sharing this experience. Always remember that we're here to help if you need assistance. Follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

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