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Customer Ratings & Reviews

Your price for this item is $284.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1162 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,162 reviews
  • Rated 5 out of 5 stars

    Motorola 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much. I got a nice case for it and it looks nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the gpower 2023 seems like it's gotten alzheimer's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Motorola cell phones for over 10 years now. This Moto G Power 2023 is the first of a good line GPower 8's whose battery is not lasting my work day. To my surprise, and DISAPOINMENT, i have to get home from work and immediately charge my new G power 2023 so that i can use it at night. In the past my gpowers have lasted 3 days minimum. The immediate thing that sticks out on this device when compared to the previous model is that it's smaller. I don't need this device to be smaller. I need it to last a minimum of 3 days like it's done in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moto 5g power 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed with features and also great memory capacity good prices

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your support for our Moto G Power 5G 2023 phone, JohnnyW. We're happy to see that you are satisfied with your purchase. Thank you for trusting Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone love it would definitely recommend for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sims card didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and features but unfortunately, the phone would not accept a sims card. Geek Squad tested it as well. I had to return the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MillieM. We're glad to hear that you loved the design and features of your phone, but we’re sorry to learn about the SIM card concern you encountered. Hope you can give us another chance in the future. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, not fancy but serves my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, NicholasA. Glad that you gave us 5 stars and that you're satisfied with your purchase. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5 g power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good phone. I have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and the service at the stoee was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g power 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two we love them very simple to operate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing our products, WendyT. We are grateful for the love and support you gave us, and we are happy to have you as part of the Motorola family. We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Broke itself within 3 weeks, no dropping required.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone seemed great when I got it but after about 3 weeks the camera and flashlight both stopped working, plus some other odd behaviors. The phone was practically new but the return period was over. Motorola has been difficult to deal with and the girl on the phone just told me, now that my phone has been at their repair shop for 10 days, I can only get a new replacement if the phone was both less than 14 days old and purchased directly from them. So in other words after being with Motorola back to the Droid X in like 2010 they are rewarding my loyalty. I'm not buying a Moto again and no one else should either. If you do, hang on to your old phone to cover the chance you will need it. Thank God I procrastinated recycling my G7 Power from 2019 or I would be hurting right now with no phone. This thing was a WASTE of money, time, and aggravation.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us feedback, we'll relay your message to the team, Snorlaxative. We're sorry to hear that this is happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Moto yet. The improvements have helped my ring apps

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wyatt, We greatly appreciate you taking the time to write us a review. We are delighted that you love our product, thank you for being part of Motorola. Please continue to share your thoughts and experience by joining our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall been usinf Motorola for years and i love them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mam95, We're so happy to hear you had a positive experience using our Moto G Power 5G phone. Your support and trust in us are much appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial j. J. Nb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works good don't have anything bad to say at all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarsonM, thank you for sharing this information with us. We appreciate you for choosing Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very nice, serviceable phone. It has a few quirks and can be a little bit laggy but works very well for what I need. I am a fan of the moto actions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love it it's heavy boky and just not as good as the last one I brought such a shame I wish I brought last year's one again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the different mobile. Assistant told me that this is almost the same and when I bought and we opened together appeared that it was different.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ZurabK, Thank you for sharing your feedback with us and we're sorry to hear you are not happy with your purchase. We suggest contacting the seller for further assistance. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola Moto G 5g power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this device was purchased it was working fine. Then after a day or two it was doing weird stuff like screen would do the same thing as the movie Wreck it Ralph when the little girl Penelope has pixlexia as she called it. The device was factory reset to see if that would fix it, no it didnt fix it. Either way it was kinda sad I had to drive an hour in a half to BestBuy were it was purchased. I just returned it instead of exchanging it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JodiB, we're sorry to hear that you need to return the device to your point of sale. This is not the experience that we want you to have. We hope that you'll be going to put your trust again with Motorola Mobility. Feel free to contact us if you have other concerns, send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    My review.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like: It was inexpensive. What I didn't like: Constantly required a restart.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YourPal, We're glad to hear that you found the device to be affordable. However, we're sorry to learn about the inconvenience of needing frequent restarts. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in gps won't always let you override recommended. Asks for your pin every time you switch to another function

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about this on your device EdLe, let me help you with that. Let's try resetting app preferences. This will reset all your notification settings and default apps, but you won't lose any data. Go to Settings > Apps & Notifications > See all apps > Menu (3 dots on the top right) > Reset app preferences. For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

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