Customer Ratings & Reviews
- Model:
- PAWA0007US
- SKU:
- 6538055
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complaints about volume from listener....decent value if in a bind
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Bailey. We appreciate your honesty about the volume concerns from the listener's end. We're sorry to hear about the inconvenience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Survey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer the Moto G Power 2021 Best Buy service was excellent
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoanC, we sincerely appreciate your confidence in our Motorola devices and for taking the time to share your experience. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. By becoming a part of our community, you can stay updated with the latest news, connect with fellow Motorola users, and receive valuable support. We look forward to having you as a member of our community! -Ythan
My suggestion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life sucks the battery life could last longer
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoelY, Thank you for sharing your feedback. We understand the importance of battery life and we're sorry to hear that you're having this concern. Allow us to help. Are you using the Moto charger that came with your phone? Several factors could be leading to quick discharge, these include signal strength, charging habits, and device settings. Here are some tips to extend the battery life on your phone: https://en-us.support.motorola.com/app/answers/detail/a_id/173291/~/tips-to-extend-the-battery-life---moto-g-power-5g-%282023%29#:~:text=To%20get%20the%20most%20life,set%20a%20shorter%20screen%20timeout. Let us know how it goes by sending an email at [email protected]. We'll wait for you there. Thank you! -Mitch
The battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week and I noticed that battery was overheating.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear your phone is warm/overheating TITO. We'd like to help. The device will show a warning sign if the device is really overheating and may suggest on how to cool down the phone. To clarify, did the device overheat on the first day of use? Can you tell what are those things you were doing when it overheats? In the mean time. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Can you confirm that all of your apps are updated? To check, go to Google Play Store>Menu>Manage apps & device>under Updates available, tap "Update all." For other concerns, please send us an email at [email protected]. -Ythan
Happy customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it does not have 1080 picture quality. Other than that it's a good phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback. KatelynC. We are glad to know that you are happy with your phone. Despite the fact that it does not support the exact picture quality you wished for, the device still offers excellent features to enjoy. Thank you for choosing Motorola. If you ever need help, give us a holler or reach out to our official Moto G Power 5G 2023 community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
Not again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reception is not very good and battery doesn't last long, would not buy again
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bulldozer1962, Thank you for sharing your experience with one of our phones. We apologize for any inconvenience, and this is something we'd like to check further as we stand behind our product. Please write us an email at [email protected]., and tell us more about and we will assist you there. -Belle
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was ok. I like the stylus better. Would be ok for kids first phone
I would recommend this to a friendNokia phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No too bad, you just get on what you spend. Just a nokia
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JimmyN, We're sorry to hear that you feel this way and that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
Need work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is ok only.it has no tap feature.also came with a brokèn headphone jack
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TrevorD, thank you for taking the time to share this experience with us. We're sorry to hear that you received a phone with a broken headphone jack. Have you tried to reach out to your point of sale if they can assist you further with the condition of the phone? For other concerns, please send us an email at [email protected]. -Ythan
Slow response to touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone often doesn't respond unless you touch screen multiple times
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello TerryB, Your feedback is important to us, and we are sorry that your device is giving you a hard time. We want to help. There are several factors that lead the phone to lagging. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at [email protected] so we can offer more help and investigate this matter. -Belle
Slightly disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not remove pin. Battery will not charge past 95 %.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DennisT, We're sorry to learn that you cannot remove the pin and your battery will not charge past 95 %. We understand that this should not behave like this. For your pin concern, are you pertaining to a screen pin or a specific pin locked? With regards to charging, are you using the Motorola charger to charge your phone? Please send us the details via email at [email protected]. We'll wait for you there. -Mitch
Bad delivery experience without ever getting it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent by Fedex and delivered late at night to a locked community. Send back to Best Buy without even asking.. Best Buy couldnt just redeliver. Had to go back to them, refunded and then reorder and hope it doesnt happen again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Waiting, We apologize for the inconvenience you've experienced with the delivery of your Motorola device, and we appreciate you bringing this to our attention. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
The thing keeps sending certain calls to voicemail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not disturb is not on...the route to voicemail button was not on, but it will randomly send certain calls to voicemail when people call. This has caused some havoc. I say spend a little extra and get a more reliable phone. Plus it's a little clunky to use.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, Brittainwith2ts. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good................................................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your feedback and rating. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle
NUTS!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly for older folk. I had to take it back twice to get it fixed to use and twice to Verzion. The first time was within 30 minutes of leaving the store. I wish I knew what language they are using to ask you questions to set up. Nuts!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carmen, We're sorry to hear about your experience. Our goal is to make our customers feel satisfied and to provide a positive experience. We want to try to help. Please email us at [email protected] at your earliest convenience. Thank you. -Belle
Good for small work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but hangs frequently due to less memory.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience with this company!!! Out of the 8 different company,s that I order from this is the only one that charged me $ 45.00 Dollars re-stocking fee. I will not buy from Best Buy again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear about your experience with your recent purchase, JuanR. We recommend reaching out directly to Best Buy's customer service to address this concern and seek clarification regarding their policies. -Mitch
mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not got to use my motorla moto g 21 was easyer than this one
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, RonaldD. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Phone jack stopped working within 3 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply built, phone jack completely stopped working within 3 months of purchase. Lock screen has a hard time responding to figure swipes. Would not recommend.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for bringing this to our attention, Tyler. We're sorry to hear about the concerns you've encountered with your phone. To assist you further with these concerns, could you please send us an email at [email protected]? Kindly include a brief description of the concern you're facing. We'll wait for you there. -Mitch
$300 brick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good UNTIL the day after return policies, my phone has completely stopped working. No texts no calls. All i can do is use it for internet WIFI! ive changed phone number and sim and nothing worked.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Gloria, We appreciate your post. We are sorry you experienced this problem. One reason why text messages and phone calls cannot be received is a lack of network coverage. Make sure that the AIRPLANE/DO NOT DISTURB option is not enabled by checking your network settings. Additionally, ensure that the software on your device is updated. Please click on the following link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 for a list of basic troubleshooting steps. You can send us an email at [email protected] if you need more help. We will be happy to assist. -Belle
