Customer Ratings & Reviews
- Model:
- PAWA0007US
- SKU:
- 6538055
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Phone works ok but does not support Tap to Pay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend if that is a functionality that you want on your phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, Francesca. We sincerely appreciate the time you took to write your review, and we're glad that you said that the phone is okay. Sadly, it does not support NFC, but beyond that, the Moto G Power 5G (2023) is designed with great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Belle
It just doesn't work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was supposed to be completely unlocked and wifi compatible for all the carriers. AT&T is saying it isn't so it is really useless for me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, KevinS. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power 5G 2023 Unlocked phone is compatible with AT&T network. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
Motorola terrible phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is terrible it wouldn't hold a charge I brought it back got another one the same thing plus within 2 weeks it quit working brought it back again and got a Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're truly sorry to hear about the challenges you faced with your phone, AngieS. It's disappointing when a device doesn't meet expectations, especially when it comes to battery life and overall functionality. As we stand behind our products, we'd like to make this right. Write us an email at [email protected]. -Mitch
Moto G Power 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen continues to freeze up, phone is slow and constantly having to restart. Homescreen is delayed in showing app icons when unlocking
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WendyH, Sounds like you're having several concerns with the phone and we're sorry for any inconvenience this may have caused you. We understand that this phone should not behave like this. We'd like to help get this sorted out. Please write us an email at [email protected]. We'll be happy to help. -Mitch
Super Slow Charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good budget phone. But it takes over 4 hours to fully charge. And there is no turbo charge available. Even oder Motorola phones have turbo charge but not this one. I would not recommend this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KMLi, We're sorry to hear about your experience. We'd like to help. Are you using the Moto charger that came with your phone? Has this been happening since day one of owning the device? or you have it experienced recently? Please write us an email at [email protected] and tell us more details. We'll wait for you there. -Mitch
So not recommended it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one software update offer on this divice. It is not even compatible with Netflix.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Brdt, We appreciate you posting your feedback. We are sorry to hear that you have issues accessing your Netflix app on your phone. Please make sure that all your apps are updated to avoid errors in using them. If you need more help you can drop us an email at [email protected]. We will be pleased to assist. -Belle
dont buy this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poorly made device.Agents in Apple Valley MN sold me opened box for the price of new phone. Found out about it 16 days after purchasing day.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BirhanuW, We appreciate your posting. We are sorry for the inconvenience you have experienced. We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle
Very slow and useless phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow. Not even worth $10. Stay away. Had it for a couple of months.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Russ, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch
Problem Cell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been almost two weeks that I used my cell and noticed straight lines on my screen. I feel I have been ripped off. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is not the experience that we wanted you to have with us, Mikey. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
Bad phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to shut it down to call out some times don't no what's wrong with phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello LeshawnW. We appreciate your post. We regret to learn that you are experiencing difficulties making phone calls. We want to help. Please check if your phone's software is up-to-date and the signal is sufficient. Also, run the phone is Safe Mode to see it it makes any difference. We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle
Moto G Power 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen freezes, apps constantly crashing, restarts in its on
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WendyH, Thank you for sharing your situation. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a unlock android but is not compatible with mint mobile. The phone also performs poorly and has too many OEM apps that are useless. I plan on returning the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NancyP, We're sorry to hear that you are not happy with your purchase and we'd like this to be checked. Can you please share the IMEI number of the phone via email? Please go to Settings > About phone > Status > IMEI/MEID information. Or if you still have the box/receipt of the phone, kindly locate it for the IMEI/MEID that normally starts with 99000, 35, or A000. Please share the details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
Not worthy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen in 2 months,.,..,...,..... Slow......
No, I would not recommend this to a friendWon't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone quality is poor it freezes when texting. when talk on phone the screen is too sensitive it goes all over. When browsing a white screen cuts in from right to left.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback. StevenH. We're sorry to hear that you are experiencing this difficulty with our phone. As we stand behind our products, we'd like to look into this feedback further and sort it out. Please send us an email at [email protected]. We will help you there.
- Pros mentioned:Battery life, Camera quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone! Definitely worth its price. It came on time and was in perfect condition. The screen is spacious and HD. The amount of internal memory is great too, as I can fit all the apps and games I want in it with lots of room! The cameras are good for a phone this price, certainly not sucky. It comes with some bloatware but you can easily uninstall or disable apps you don't want. The battery lasts a long time and the phone also charges at least twice as fast as my previous device. Highly customizable and reliable so far! Very happy with my purchase. (*Will update if anything changes)
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! This is such awesome feedback, Mint. Thank you for purchasing our product and we're glad that you're satisfied with the phone's features and price. If you would like, you could join your fellow users on our official Moto G Power community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Moto phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone camera sucks . It wouldnt connect to my car and i didnt really like it .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CaraC. Thank you for reporting this to us. We're sorry that you're having difficulty with your device. This is not the experience we want you to have, and we want to check this further and sort this out for you. Please write us an email at [email protected] and tell us more about this matter. We will be glad to assist. -Belle
False advertising.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt provided the free 1 month Game Pass subscription as advertised online on Best buy website. I expected it to be in the box but it wasnt there.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, AshiqueA. We're sorry to hear about this experience. We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Belle
Motorola
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has stop working I'm very disappointed only five months defected won't cut off freeze
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Samsung, We're sorry to hear about the concerns you're facing with your phone. It's understandably frustrating when a device stops working properly, especially so soon after purchase. To assist you further, could you please send us an email at [email protected] and we'll be there to assist. -Mitch
Bad cellphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I didn't pay insurance,the cellphone is getting hot temperature. Should be something wrong with the battery. No recommended.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DamianM, we're sorry to hear that the device is getting hot. This is normal behavior, your device is safe to use, as Motorola has safeguards in place to ensure that the device will shut down if the temperature reaches a certain level. You may want to check our video here to give you ideas on how you can keep your device cool https://www.youtube.com/watch?v=qtHGbkcJfgM for other concerns, please send us an email at [email protected]. -Ythan
Cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly, I was trying to it would work bugs out. Most likely it will be going back to store. Just a hassle for a new phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that this is happening on your phone, RussM. We understand that this should not behave like this. We would like the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch
