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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1170 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,170 reviews
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Phone Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price but has some processor issues, seems to lag here and there. Great for the value however. I would purchase another if needed. Great storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThanksBestBuy90. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Power 5G 2023 phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best Value for a phone that I've found.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very excellent value in my opinion. I have a S21 Ultra and I feel like the only main differences are the screen quality is slightly lower and the phone is slightly less fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BenjaminK, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you're available, you can share your story with our G Power community. Please go to this link: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best buy unlocked phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy an unlocked phone from Best buy I have a couple months with it and no complaints would definitely consider buying future unlocked phones at best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethR, We're delighted to hear that you're satisfied with your unlocked phone from Best Buy! It's great that you've had a positive experience with it over the past couple of months. We'd like to hear your story and share it with the Moto G Power community: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like Motorola phones and never had issues but this particular model seems very slow with everything.Apps freeze up, I don't get text messages and sometimes I don't receive pictures. It's been trouble shooted and still does the same thing. Unfortunately I missed my return window to send back.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andrea, We appreciate you sharing this feedback. We are sorry to learn that you are not happy with the phone's performance. We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and sort this out. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Nice and cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Budget phone. I have a 2021 G Power that still works great and got this one for my wife. The improvements are noticeable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Ryan. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate your trust in our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Power 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is outstanding for the price. I would recommend and I will buy another Motorola phone again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User441749, We're thrilled to hear that you find your phone outstanding for the price and that you would recommend it. We truly appreciate your support and loyalty. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Must be Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife she hasn't complained about it so far. Must be good!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your wife loves the phone and that she's satisfied with its performance RobertF. Remember that we're always here to help you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Unboxed phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived in perfect condition! It was exactly as described

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for letting us know, JoMa. We're delighted to hear that your phone arrived in perfect condition and met your expectations. If in case you need help, kindly visit our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone and easy to use. I don't any problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola g power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. Google does try to add unnecessary apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Drew, thanks for the positive feedback you left for us regarding the experience you had on your new Motorola device. Always remember that we're here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my son & grandson. They like it, the one they had was old

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for putting your trust in our products EliKaylaKalie, we're happy to know that you bought it for your son and grandson. We appreciate you for sharing this experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, works well and does what it needs to do

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for sharing your feedback, JeremiahJ. We’re so grateful for the trust you’ve placed in us. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Solid phone. Quick service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid phone. Exactly as expected and arrived quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the phone that worth its money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Moto! baybay Samsung.. baybay Iphone.. See you next life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your positive rating and for choosing us, MohamedZ. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone! The people who work at Best Buy are awesome! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone with good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone with good price. I love it, I may buy one for my mom.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, Xing. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. The Moto G Power 5G (2023) phone is fairly reasonable and has excellent specifications. Please visit our official community page to stay informed about our devices here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Transferred all my data and service easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Power 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Replace my Moto 6e.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We take immense pride in our commitment to delivering exceptional quality devices, RichardL. We are truly grateful that you have chosen us as your trusted device provider. Rest assured, we are dedicated to assisting you with any concerns you may have regarding your Motorola device. For further support and engagement, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Your satisfaction is our utmost priority. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone. I had a pixel 6 and did not like it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought an open box deal and the phone is in like new condition.

    I would recommend this to a friend
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