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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1171 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,171 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good quality piece of hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone equals budget performance. Pros: fingerprint scanner is unbeatable. Light weight and comfortable to use. Speed is fine for basic use. I actually use the 3.5mm headphone jack. Cons: battery with normal usage lasts maybe a day-this is not a power phone as advertised.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BigB, thank you for reaching out to us. We're glad you got one of our Motorola devices. Regarding your feedback on the battery. We are always eager for improvements and we'll relay your feedback to the team however we cannot guarantee a change. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. My second Moto. Does everything I need and quick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being a loyal Motorola customer, CurtJ. We're thrilled to hear that your second Moto is performing well and meeting all your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is turning out to be a wise investment. I am pleased with this cellphone and have a lot to learn. After 4.5 years with a Moto4g I needed to get a new phone and decided on the Motorola 5g Power. It performs well and is meeting my expectations.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Andy. We're happy to see that this phone meets your expectation and are happy with your selection. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone and I do really like the phone and its features. The battery life isn't very long or this would be a 5 star. Overall, great phone, camera and funtionality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JassonS, it's good to hear that you were amazed by its features and that you love the device. Feel free to get along with other Motorola enthusiasts, be updated on our latest devices on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent midrange phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old Motorola damaged by the laundry, this new 5G Moto is snappy and responsive, it has an earphone jack which is odd because we thought manufacturers stopped integrating just that, we only recommend a good protective case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your feedback, Happycustomer. We’re so grateful for the trust you’ve placed in us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good quality cell phone. I have been used moto cell phone 4 years. it is easy to set up and take care everything. Only one disadvantage is there is no 0.5 zoom for carmer. my old version one 5g has it. overall, it is good value to get it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Derek. We are delighted to hear that you are satisfied with the features of your Moto G Power 5G (2023) and that you are pleased with your purchase. Thank you for always trusting our brand. Your support means a lot to us. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Upgrades

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A significant improvement from previous same manufacturer models. No stylus pen tough which be nice. Camera 2mega pixel more. More storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Were thrilled to hear that you love the improvements and overall quality of our Moto G Power 5G 2023. We appreciate your feedback. If you need assistance with your Motorola device, please follow our official community page:https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for pretty inexpensive. Does everything I need . Love the shake for flashlight feature

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Darn Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life on this phone! Would pref it a bit wider and a bit shorter. Always have been happy with a new Moto phone. Still have to learn a few features. I primarily use it for Instacart, shopping for people.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertH! Thank you for choosing our product! We are thrilled to hear that you were satisfied with your recent purchase and that the features amazed you. We value your opinion and would love to hear more about your experience with our product. That's why we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Happy Shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. I shopped around for a phone. I was recommended Best Buys. And they recommend this phone was best for me after I answered their questions. I got 256 gigs!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HappyShopper, we appreciate you selecting Motorola Mobility as your device provider and for taking the time to share your experience. Don't hesitate to connect with us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone for my parents

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for what my parents needed. Hopefully last for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money by far the best choice, after T mobile store clerk trying to sell me 200$ phone for 500$ I went to Best Buy and as a card holder I bought this for 199$. Phone is better than my work phone I phone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent phone with great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the best price when compared to other android vendors. I find that they last longer by 1-2 years than other android devices. I love the easy shake access to get the flashlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time that you gave us a positive rating, Tiffy. Glad that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Age before AI!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The past Moto was my first and I was not that impressed with it. This one the 2023 is so much better. I'm an older lady and this one is much easier use. Thank you for your improvements.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SusanS, we are truly grateful for your kind words and positive feedback regarding your recent purchase. Thank you for choosing Motorola Mobility as your trusted device provider. We cordially invite you to become a part of our official community page, where you can stay updated with the latest devices we offer. Join us at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Bought this for my 81 year old dad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my father-in-law, because he needed a new phone. He's pretty tech savvy! Every week, he calls me needing help, because he's either muted something, or turned something off. Not a big deal, because I have a Pixel 7. He likes his phone, and since the OS are similar, I can walk him through how to fix his issue. Phone is rock solid, and besides user error, it's great! He's able to send text messages, and pictures just fine.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mike! We're thrilled that your father is enjoying his new Motorola device. Thank you for sharing this wonderful experience. We encourage your dad to become a part of our official community page and connect with fellow Motorola users who have the same device. Join us at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love MOTO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to buy only Samsung but they've gotten too big for the britches and really isn't that big of a deal or too expensive and with Moto and get basically the same thing a little different format but I'm really liking my Motorola G5 power 2023 it is great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Motorola, for the price you are paying you get bigger phone storage than other brand name phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent mid-range unlocked phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is excellent, but the user interface is lackluster, and not easily replaced with an alternative launcher. Battery Life and fast charging are decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Motorola phone and I like they don't put all the unnecessary apps on the phones. The phone is easy to use and great for the simplicity I need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielleT, we sincerely appreciate your unwavering support for our Motorola devices. It is truly a privilege to have your trust in us. Rest assured, we are committed to providing you with the assistance you need whenever you require it. For more updates and engagement, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Your presence will be highly valued. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Recomended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, good photo quality. Great screen size. An upgrade of my old motorola and cheap motorola. I recomend this cellphone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohannavanesaM, Thank you for sharing your experience! We're thrilled to hear that your new phone has been a good purchase with excellent photo quality and a great screen size. It sounds like a significant upgrade from your old Motorola, and the fact that it's affordable makes it even better! Your recommendation means a lot. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility