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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1171 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,171 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,battery is good so far. My dad loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IreneM, we're happy that your dad loves his Moto G Power. Thank you for sharing this experience with us, and for choosing Motorola Mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone Low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Very good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Twi8, we're happy to hear that you are enjoying the great features of your new Moto G Power 2023. Thank you for putting your trust in us, and for choosing Motorola Mobility. To be updated on our latest devices, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for me.. simply good to have and game changer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and not so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the phone does what it's suppressed to do. But there are a few issues. The screen doesn't seem as responsive as the Edge device this Power replaced. I don't get anywhere near the battery life advertised - and no, I don't have any "always on" apps to drain it. And something totally baffling in the design - to turn the phone off requires pressing the Power and Volume Up buttons simultaneously! Ummmm, no, that's what the Power button is for. Even with a pretty slim case, it's difficult to get fingers placed correctly to do that.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, Rainey13. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this phone. I enjoy using it but there aren't any bells a whistles. I am disappointed that it does not have the ability to be us a method of payment by tap.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ReneeW, Thank you for purchasing this phone and for sharing your feedback. We understand how important this feature is for you, we'll take note of this and we'll pass your feedback to our team. Though, we can't promise that this will be added in the future. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Clackamas store was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Clackamas store because the Springfield store was out of the phone. And they were so rude in Springfield it was impossible to get any help. The guys at Clackamas were great, very helpful !!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about your experience at the Springfield store, Barry. However, we're glad to hear that you found the staff at the Clackamas store to be helpful and great. Your feedback is important to us, and we'll relay the concern to the Springfield store. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good price to feature ratio. Perfect for kids and

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a beginner phone for kids that did not need all of the bells and whistles. We were looking for a smaller screen size but these hit the right price so we made the choice. These are powerful enough for school and basic needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you choose Motorola Mobility as your device provider ValerieW, and we're glad that it fits your kids basic and school needs. Feel free to follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    slippery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone features ,but make sure you buy a case for it.Its the most slippery phone I ever had.like a wet seal skin.you will drop it for sure.I dont know why some of these phones are made like that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelD, Thank you for sharing your thoughts on the phone. We're glad to hear that you're enjoying its features. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good for general use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does everything I need and connects to Android Auto in our new car. Only gripe is the touch screen. Don't know if it is the screen or my finger, but sometimes I have to tap the screen 4 or 5 times before an app will open. My old Motorola never had that problem

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I appreciate you writing about your device experience, PDB461. Despite your little worry about the screen, we are pleased that you like the phone. Insufficient memory can cause the screen to respond slowly. I suggest to check your storage and try the phone in safe mode to see if it does the same. If you require additional assistance, don't hesitate to email supportforums@motorola.com. We will be happy to help. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - Moto G Power 5G 2023 256GB (Unlocked)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked very well out of the country. If you are in need of another device for work or business than this would be the perfect choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that your device performed well while you were out of the country! The Moto G Power 5g 2023 is indeed a great choice for work or business, offering both style and functionality. If you have any questions or need assistance with your device, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Thank you for choosing Motorola! -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    Phone was laggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had the phone for two days and the phone was already lagging im not sure why but other then that id recommend this to an elderly user easily understandable and right ram for them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that the device was lagging Ghaith. Have you tried to check if you are using the latest software version on it? Go to Settings > System > Advanced > System updates. Ensure that all the apps are also updated. You may also try to do a soft reboot, simply press and hold the power button for 10-20seconds. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Decent phone loaded with bloatware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but all the "Moto" stuff dumped on top of the android operating system is very clumsy and aggravating, at times overlapping with base android stuff and/or popular apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MikeShaw. Thank you for taking the time to share your experience with one of our phones, and we are happy that you see this as a great phone although you have difficulty of the software. If you require further assistance, please contact us at supportforums@motorola.com. We will gladly assist you. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Not what i expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change my phone because the battery was running out to fast and i ended up with same situation i have more memory but not what i expect won't buy again

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Adela, thank you for taking the time to share this with us, and we're sorry that the device battery is experiencing quick battery discharge. Are you using the original Motorola charger that came with the device? Have you tried to use a different charger? Let's try to calibrate the device, for you to do that you may follow the steps on the link provided at https://en-us.support.motorola.com/app/answers/detail/a_id/136836/~/battery-calibration. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Power 5G 2023

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cell phone. Easily to transition from the old one, by purchasing through Best Buy. They transferred all my data for free to my new phone, Best Buy also matched the sell price from another company. I will always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone for this price on sale $200. When I moved my service to T-mobile at the same, took it to their store and even got a $200 credit for "bringing my own phone" from other carrier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's a fantastic deal, StephenC! It's great to hear that you're very happy with your phone, especially at the sale price of $200. On top of that, getting a $200 credit from T-Mobile for bringing your own phone makes it even sweeter! If you have some time, you may want to take a look at our Moto G Power community here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola stylus 5G

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful phone. I have no problems or issues since purchase. I love how sleek and elegant the phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Phone Purchase and Store Associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PHONE for the price,Along with great customer service representative's at Best Buy! I love this and am so pleased to have shppped at the Stroudsburg,Pa. Best Buy store,Thank you for everything!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andy, we truly appreciate your positive feedback and it holds immense value for us. We are grateful that you have placed your trust in our products. To stay connected with us and be a part of our official community, please follow us on our dedicated page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid much more than it is priced right now. Solid device for the money. Although somehow the user already damaged the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it was exactly as advertised and the people at best buy are the Best. I will continue to do business with them, I would highly recommend this phone and the Best buy family

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, GlennB! We're thrilled to hear that you had a great experience with both your phone and the team at Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola stylus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and, good price good storage and versatility and easy to use

    I would recommend this to a friend