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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1165 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,165 reviews
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average for the price, not fast as what we expected, but expect more smoothly operation and reaction when clicking and using

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chen, we apologize for the disappointing experience you had with our phones. We genuinely care about our products and want to ensure your satisfaction. Join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en to connect with other Motorola users who have the same device as yours. We're here to make things right for you. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone turned out very good in general, the only thing I don't like is that the volume sound when you listen to music or put a call on the speaker is not very high and you hear very little.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YuritzinR, We appreciate your compliments in general, and we want to address the volume concern of your phone. Placing the device in a way that the speaker is not covered will provide good sound quality. Also, we want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone customer service was excellent very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good dealbbsnjdkdmmdgsvvvsjskkdkdnndnndn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a 5G phone. I'm still getting used to it. The screen is so sensitive, keep your fingers off the corners.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Whittiercped1, we are excited to extend an invitation for you to join our official community page. Stay informed about our newest devices and connect with fellow Motorola enthusiasts who share the same device as you. Please join us at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Big fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a bit to learn! Its the 1st cell phone ive had. Need a stylus my fingers are too big for keyboard!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaurieF, we appreciate you sharing your experience and selecting Motorola Mobility as your device of choice. Don't hesitate to join our official community page for the latest updates on our newest devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan. MotorolaMobility

  • Rated 3 out of 5 stars

    This phone is crap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is average in every considerable way. Weak backlighting. Terrible cameras. No NFC or wireless charging. Phone jack didn't even last six months. Avoid this.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdrianT, We’re sorry to hear that you’re dissatisfied with your device, and we apologize for the problems you’ve encountered. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone with no payments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G series never disappoints. This is the 3rd G phone and they have always been durable and reliable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Theguyonthecouch, We’re thrilled to hear that you’ve had such a positive experience. It’s great to know that their durability and reliability have met your expectations across all three devices. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    No!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I don't have a lot to say about the phone. That's exactly why I don't answer these review questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the stylus. Why spend 10x as much for a lesser quality phone? Of course, if the price keeps going up, I will switch to a different product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AZChris! We wanted to take a moment to thank you for choosing Motorola and placing your trust in us. It means a lot to have you as a valued customer. If you ever require any assistance with your device, our team is always ready to help. Additionally, we invite you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en for the latest updates, tips, and tricks. We believe that staying connected with our community is the best way to ensure we are providing the best possible service to our customers. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Sad Motorola does not sync with BAHA (Cochlear)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because my previous Motorola phone had great features for one-handed (left only) people. This phone had a lot of those great features I was looking forward to getting back, but it would not sync with my BAHA hearing device. I am so disappointed! Had to return it as it is of no use to me without this key feature. I marked don't recommend only because it doesn't work for folks like me who have a Cochlear/BAHA device.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you ended up returning the device HeidiP, and apology for the inconvenience this may have caused you. We're constantly striving to improve our devices and services, and we hope that you'll give us another chance to prove ourselves in the future. If you're looking to upgrade your device, we'd be honored if you considered Motorola again. Thank you for your support and for choosing Motorola. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good mid-level phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to the Motorola line. My wife needed a new phone, and she likes Motorola, so we picked this phone up. It seems to connect well with Verizon and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Only thing I can say as cons is only few ringtones to choose.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, DOGUI. We appreciate your feedback on the ringtones. We encourage you to explore downloadable options for a more personalized experience. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best for me. ☎️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget phone on the market. Cannot justify the $1000-2000 phones. Like the operating system and especially the price of the Motos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnS, we are delighted to hear that you have acquired a high-quality device at an excellent price. Thank you for choosing Motorola Mobility as your trusted device provider. Rest assured, we are committed to providing you with exceptional support whenever you require assistance. Stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We look forward to serving you further. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superbe so far. Replaced my older G Power. Great value for price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased to have you as a part of the Motorola family, Pepe. We're happy to hear that you're having fun with your new phone. If you like, you can be a part of our official Moto G Power 5G community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MOTOROLA IS A GREAT DEVICE THAT WORKS GOOD AND THEN LAST LONG . From Best buy I trust everything that I purchased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PierreM! We wanted to express our gratitude for your wonderful feedback. It means a lot to us that you took the time to share your experience. We invite you to join our official community page, where you can stay informed about our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Lost phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola makes a good phone at this price. Lost my phone & needed replacement. Verizon only has top end phones- best buy is a verizon vendor & carry lower end phone that does the job & hold up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimP, We are grateful that you chose our product, and your satisfaction means so much to us. We value the trust you have placed in us. If you ever need help, visit our official Moto Moto G Power 5g (2023) community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G , is always a reliable phone he whole family has them and we always live the Motorola line. For service and dependability.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Monic. The Moto G series is known for its reliability, and it's wonderful that your whole family enjoys using Motorola phones. It's great when a brand consistently delivers on service and dependability. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent meet my expectations, I'm happy with this phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to get used to but it's a pretty good phone the only downside was that you can't use it to pay for purchases like you can on other phones and the pictures are mediocre,

    I would recommend this to a friend