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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1165 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,165 reviews
  • Rated 5 out of 5 stars

    Motorola 5G Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that phone to anybody it's pretty good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, IonM. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G5 power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone for the money and the picture quality is great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yvonne, we're happy to know that you love the features of your Moto G5 Power. Thank you for choosing Motorola Mobility, and for sharing this experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Da

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    Mid tier phone. But apps crash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device refurbished. The apps crash often. I have to constantly close apps or performance is greatly reduced. Web surfing is slower on this device than others.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that apps crashing in your device DreS, let me help you with that. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    **Please read** not able to return for full price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ******Please read****** phone is good quality for the price but it was not "compatible" with my carrier (us cellular) which is the ONLY service that works out in the country for me. They charge a $45 FEE if you return it, paid $200 only getting $150 back for a brand new never used phone, not the first issue i had from best buy i guess you got to read the fine print better. You better hope the phone is not broken or you like it before even seeing it because there is no way around the "restocking fee" for returning. if i known i wouldnt of purchased the phone. Never going through bestbuy again. They also advertise warranties you cant even use. Everytime i shop from best buy its always an issue.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LexaB, We're sorry to hear about the challenges you faced with the compatibility of the phone and the restocking fee. Your feedback is important, and we understand how frustrating this experience has been for you. When purchasing devices, it's indeed crucial to check compatibility with your carrier beforehand, and we're sorry that this information wasn't clear in your case. Regarding the restocking fee, it's unfortunate that it impacted your return process. We appreciate you sharing your experience. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very stylish very affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality Mobile Device.bought it few weeks back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Power 5G 2023 best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G Power 5G 2023 also accepts Turbo Charging.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MichelleJ. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Thank you for choosing Motorola. We would also like to invite you to join our official community at  https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    A good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone. I love the cámara and the software. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Moto G Power best phone we have ever had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are glad to learn that you love the phone, Getitnow, and we thank you for sharing this feedback with us. We value the trust you have placed in us. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my unlocked Motorola phone saved me in a pinch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy durable just what a firsr Time smart Phone user needs

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you that you find this easy to use, Elmer. We are happy that you are satisfied with the product. If you ever need help, give us a holler or reach out to our official Moto G Power 5G 2023 community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and great prices with a wide selection to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly and in good condition. Thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SegunA, we appreciate you giving us a perfect rating, and thank you for buying this phone. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves this phone. I personally love my Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best store the best prices I recommend it to 100%

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's wonderful to hear that you had such a positive experience, YolandaS. Recommending it with full confidence speaks volumes. Thanks for sharing your recommendation! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Xxxxxx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great but Best Buy sucks. No customer service whatsoever.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your support for our Moto G Power 203 phone, WilliamB. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of the phone at ; https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price Motorola still making good phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not buy again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a little while but then the screen flashes phone shuts down by itself and hard of hearing and speaker went out of it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaseyJ, We're sorry to hear about the concerns you’ve encountered with the screen flashing, the phone shutting down, and the speaker problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    A big NO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a huge disappointment to me. I have always liked Motorola phones. I can't really think of any positives about this phone that stand out strongly. I needed a phone quickly and purchased this. The battery life is truly atrocious. I would not recommend it for the price. Just overall a lot of glitchiness. I have already purchased a different phone for a lower price that far exceeds this phone. I am going to keep this one because I like to keep a "backup" phone in my car, but for everyday use....just no.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, AliceP. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has good products, can never go wrong with Motorolas!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your feedback, TLR66. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Power 5G users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility