Customer Ratings & Reviews
- Model:
- PAWA0003US
- SKU:
- 6535977
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Motorola Moto G 5g power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this device was purchased it was working fine. Then after a day or two it was doing weird stuff like screen would do the same thing as the movie Wreck it Ralph when the little girl Penelope has pixlexia as she called it. The device was factory reset to see if that would fix it, no it didnt fix it. Either way it was kinda sad I had to drive an hour in a half to BestBuy were it was purchased. I just returned it instead of exchanging it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JodiB, we're sorry to hear that you need to return the device to your point of sale. This is not the experience that we want you to have. We hope that you'll be going to put your trust again with Motorola Mobility. Feel free to contact us if you have other concerns, send us an email at supportforums@motorola.com. -Ythan
My review.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like: It was inexpensive. What I didn't like: Constantly required a restart.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi YourPal, We're glad to hear that you found the device to be affordable. However, we're sorry to learn about the inconvenience of needing frequent restarts. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch
Motorola 5G
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built in gps won't always let you override recommended. Asks for your pin every time you switch to another function
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about this on your device EdLe, let me help you with that. Let's try resetting app preferences. This will reset all your notification settings and default apps, but you won't lose any data. Go to Settings > Apps & Notifications > See all apps > Menu (3 dots on the top right) > Reset app preferences. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Moto G...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is ok. Phone does not pick up signal all the time like my last phone did.that can be a nuisance sometimes!.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cowboysojg17, we're sorry to hear that you are encountering this signal experience in your device. To assist you better, could you please share with us more information regarding when this concern first occurred and the steps you have taken to resolve it? In the mean time, I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. You may also try to reset the network settings, this will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone.
Everything must be set up from scratch.
Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS
Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your Internet connection again. -Ythan
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter phone for my college kid. Price could be better but not to bad.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SirRay! We are delighted you selected a Motorola device as your child's first phone. Your experience brings us immense pride in our product. If you need assistance, please don't hesitate to contact us. We would like to extend our invitation to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan
Screen integrity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these phones. Week, one taking it out of the box and putting on a protective cover for the screen and somehow the screen cracked. Phone Literally fell from a 32" tv console to a carpeted area and screen breaks, other phone slipped from the flooboard of the car to the ground less than 12", screen farm near shattered in usable. For a $300 midgrade phone, for the cost, Not impressed by either phone as they're equally problematic. Not recommended for active teens either. Good luck Motorola
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DisappointedDL. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle
Not as good as other Motorola phone models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the same model phone, which was only a few months old when I dropped it. Honestly, I bought it for the price and because I've always liked the Motorola phones. But this model is a bit of a dud. The weather app is terrible, my texts often don't go through, it doesn't have the same battery life as my old Motorola One 5G Ace. But it'll do for now.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaggieM. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle
It is what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK...so my real phone broke and I bought this thing while the other one was going through the warranty process. It was $70. It felt like it was a $70 phone...and I still think I paid too much. No fault of best buy, they did their best to get me back up and running. but other than a, I desperatly need a phone, scenario like mine...
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidC, Thank you for purchasing our phone and for sharing your feedback. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch
Nice features poor battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone with nice features. Battery life almost pathetic.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JamesC, Thank you for your feedback and we appreciate your positive comments about the nice features of our phone. We're sorry to hear that you're concerned with your phone's battery life. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Powe but no battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone thinking the battery long last,but it hasnt. Too much for the price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ario, Thank you for leaving feedback on our phone and we're sorry to hear that you're having a concern with the phone's battery life. Several factors could be leading to quick discharge, these include, signal strength, charging habits, and device settings. Here are some tips to extend the battery life of the Moto G Power 5G phone: https://en-us.support.motorola.com/app/answers/detail/a_id/173291/~/tips-to-extend-the-battery-life---moto-g-power-5g-%282023%29. -Mitch
Product not rugged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product. Screen broke in a single drop within home (not a hard surface and with a screen on) within two months.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RajP, we're sorry to hear about what happened to the screen of your device. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com. -Ythan
Forced App loads. Bad business!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Moto I've owned. The core phone is very nice. Probably a star of two better than the rating. It might be the last Moto I buy though. They FORCED a download of TicTok onto the phone. Unacceptable!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Unhappy, we're sorry to hear that your experience didn't meet your satisfaction. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Puzzled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a full 2 month s and my camera stopped working
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LoriE, We're sorry to hear about the concern you're experiencing with your camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Moto G5 Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest but far from the worst. It is a so-so unit.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to hear that your experience with our phones wasn't up to par, StevenS. We take pride in our products, and we're committed to resolving any issues you may have. If you have any more questions or concerns, feel free to reach out to us at supportforums@motorola.com. -Ythan
Great Phone but battery sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is great and does what it should. Only issue I am having is the battery seems to drop charge fast.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Jeff. We sincerely apologize for any difficulty due to the battery performance of the Moto G Power 5G 2023. We understand the importance of a reliable battery, and we are committed to addressing this matter promptly, and to ensure that we can assist you effectively, please reach out to us via email at supportforums@motorola.com. -Belle
Survey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer the Moto G Power 2021 Best Buy service was excellent
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoanC, we sincerely appreciate your confidence in our Motorola devices and for taking the time to share your experience. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. By becoming a part of our community, you can stay updated with the latest news, connect with fellow Motorola users, and receive valuable support. We look forward to having you as a member of our community! -Ythan
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complaints about volume from listener....decent value if in a bind
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Bailey. We appreciate your honesty about the volume concerns from the listener's end. We're sorry to hear about the inconvenience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
My suggestion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life sucks the battery life could last longer
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoelY, Thank you for sharing your feedback. We understand the importance of battery life and we're sorry to hear that you're having this concern. Allow us to help. Are you using the Moto charger that came with your phone? Several factors could be leading to quick discharge, these include signal strength, charging habits, and device settings. Here are some tips to extend the battery life on your phone: https://en-us.support.motorola.com/app/answers/detail/a_id/173291/~/tips-to-extend-the-battery-life---moto-g-power-5g-%282023%29#:~:text=To%20get%20the%20most%20life,set%20a%20shorter%20screen%20timeout. Let us know how it goes by sending an email at supportforums@motorola.com. We'll wait for you there. Thank you! -Mitch
The battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week and I noticed that battery was overheating.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear your phone is warm/overheating TITO. We'd like to help. The device will show a warning sign if the device is really overheating and may suggest on how to cool down the phone. To clarify, did the device overheat on the first day of use? Can you tell what are those things you were doing when it overheats? In the mean time. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Can you confirm that all of your apps are updated? To check, go to Google Play Store>Menu>Manage apps & device>under Updates available, tap "Update all." For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Not again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reception is not very good and battery doesn't last long, would not buy again
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bulldozer1962, Thank you for sharing your experience with one of our phones. We apologize for any inconvenience, and this is something we'd like to check further as we stand behind our product. Please write us an email at supportforums@motorola.com., and tell us more about and we will assist you there. -Belle