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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1165 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,165 reviews
  • Rated 5 out of 5 stars

    My Moto'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is Soo easy to navigate. The salesman searched until he found the phone that I wanted n needed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, MyMoto! It sounds like you're finding the phone very easy to navigate, which is definitely a big plus. It's also great that the salesman went the extra mile to find the phone that met your needs and preferences. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Mom. She is happy to get it. It’s easier to use for her. I will definitely recommend for who has low budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your recommendation, TanvirahamedtayefB. Motorola is pleased to hear feedback from you regarding the purchase of our product. If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Moto G Power 5 G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good camera for bright pictures. Light weight and sleek.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, Okhort! We're thrilled to hear that you're enjoying your device, especially its excellent camera performance, lightweight design, and sleek aesthetics. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone with good features. Camera quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and transfer previous data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Very nice phone, good memory capacity, good features, I recommended!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, User438260. We're thrilled to hear that you find the phone to be a great buy with its nice design, good memory capacity, and impressive features. Your recommendation means a lot. If you have any favorite features or if there's anything specific you love about it, feel free to share it with our community here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. Enjoy your new phone! -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola 5G 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone with strong battery. Worth the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's important to us to hear your feedback about our product, Moda. Thank you for giving us a positive rating. We are glad that you are happy and that everything is working great. If you're interested, we'd like to hear your story and share it with the Moto G Power 5G 20223 users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price very reliable phone would highly recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TyreeseC, We're glad that you gave us a positive rating and that you're satisfied with the phone's price. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Poor Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with this phone but it was our 2nd purchase. My God daughter recieved a blu phone 1st and was to by your clerk that it was compatable with our Verizon service. It was not. So we had to come back to your store and exchange it. We were then charged a 49 dollar restocking fee. Even though it was not our fault we were given wrong information from your clerk!!! I think this is bad customer service!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JulieC, We're orry to hear about your experience with our customer service. It's disappointing to learn that you received incorrect information from our clerk, leading to inconvenience and an unexpected restocking fee. We apologize for any frustration this may have caused. We appreciate your feedback and will relay this matter to the team to prevent similar issues in the future. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Moto phone and I am not at all disappointed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Great feedback means great experience. Thank you for taking the time to share this experience with us and for having one of our Motorola devices user162463. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice phone, very nice price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, very nice price!.....................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Jojo. We are happy to hear that you find this Moto G Power 5G 2023 to be great and that you are satisfied for the price you paid. We assure you that the product has incredible features that are available at a fair price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    "Unlocked phone" that's really easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my old Moto G Pure, which I accidentally broke the display on and damaged some circuits. Moto G Power 5G was very good. I installed my old SIM on the new phone, and it works and connects to my service without calling for tech support.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that the transition to your new Moto G Power 5G has been smooth, RaymondD. It's always a relief when setting up a new phone goes well, especially when you're able to use your old SIM card without any concern. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    MotoG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and navigate through! Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with some cool features. I'm glad I made the switch.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your support for our Moto G Power 5G 2023 phone, user662337. We're happy to see that this phone meets your expectation and that the device has everything you need for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Nice phone, but Android 13 disappoints.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is capable enough, but Android 13 is underwhelming. My previous LG with Android 8 could do things 13 doesn't seem to know how to do. That, or the settings for that capability are very well hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Phone Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price but has some processor issues, seems to lag here and there. Great for the value however. I would purchase another if needed. Great storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThanksBestBuy90. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Power 5G 2023 phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Best Value for a phone that I've found.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very excellent value in my opinion. I have a S21 Ultra and I feel like the only main differences are the screen quality is slightly lower and the phone is slightly less fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BenjaminK, We appreciate that you have one of our products and we're delighted to hear that you like the phone. If you're available, you can share your story with our G Power community. Please go to this link: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best buy unlocked phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy an unlocked phone from Best buy I have a couple months with it and no complaints would definitely consider buying future unlocked phones at best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethR, We're delighted to hear that you're satisfied with your unlocked phone from Best Buy! It's great that you've had a positive experience with it over the past couple of months. We'd like to hear your story and share it with the Moto G Power community: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like Motorola phones and never had issues but this particular model seems very slow with everything.Apps freeze up, I don't get text messages and sometimes I don't receive pictures. It's been trouble shooted and still does the same thing. Unfortunately I missed my return window to send back.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andrea, We appreciate you sharing this feedback. We are sorry to learn that you are not happy with the phone's performance. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and sort this out. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Nice and cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Budget phone. I have a 2021 G Power that still works great and got this one for my wife. The improvements are noticeable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Ryan. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate your trust in our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility