Customer Ratings & Reviews
- Model:
- PAWA0003US
- SKU:
- 6535977
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Will find a new brand of phone to use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exact old phone on 1/26/2024. Still within my 14 days of returning the phone. I see the fine print say a restocking fee expect in certain states and Oklahoma is one listed for no restocking fee. I will be returning this phone. It's junk. Brand new out of the box and it freezes constantly, lags so slow until it just shuts down. I will not buy another Motorola phone. My biggest issue is the sales guy that would not stop until he ran my credit and I told the guy multiple times I was working on it and I didn't want a pull on my credit. He lied to me they do a soft credit check, this is no such thing. So now that my credit score dropped back down and I got a junk phone. The second the computer said I was declined for credit that I did not want ran that rude sales man did not skip a beat on asking for my card for payment. Completely appalling. My first and last time ever shopping at best buy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KelseaWyatt, We're sorry to hear about your experience with your recent purchase. Your feedback is important to us, and we apologize for any inconvenience caused by the issues with the phone and the sales process. Regarding the return of the phone, since you're still within the 14-day return period and Oklahoma is listed as a state with no restocking fee, we suggest reaching out to the customer support of BestBuy for further assistance. -Mitch
Motorola phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly good phone does the job. I Also like the interface!
I would recommend this to a friendUnsatisfactory Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is terrible. Three to four times a day I have to restart it because I cannot send or receive texts or phone calls. I am going to try and get it replaced in hopes that it is just something wrong with this particular phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KevinS, We appreciate you for writing. We are sorry to learn that you are having trouble with calls and texts. We'd like to help. Make sure you have a strong signal and ensure that you have the most recent software installed. We want to look into this more because we stand by our products. Please email us at supportforums@motorola.com so we can look into it more and help you more effectively. -Belle
Never let anyone talk you into something you don't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had five days been charging for 3 days and still haven't reached 50%. Everyone says use original charger, waiting for a different solution spend more of my work day checking this phone than I do working. Sales guy at store sucked .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TracyC, We're sorry to hear about the experience with your phone's charging. We'll be glad to help. Have you tried to use a different charger? Have you tried to use your charger on different devices? Please send us the details by writing us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You sold me a phone with problems. That's the second item I have bought from you that was defective.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DonnaH, We appreciate your post and are sorry to learn that your phone is causing you problems. We would like to take action to make sure that your complaint is addressed appropriately. For assistance, send an email to supportforums@motorola.com. We will be happy to help. -Belle