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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 593 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Moto G Pure 32GB Memory as a great budget-friendly option with a good camera, long battery life, and user-friendly interface. They appreciate that it is unlocked for international travel and durable enough for daily use. However, some users have concerns about its performance with heavy apps, limited storage space, occasional freezing, large size, and screen scratch resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-593 of 593 reviews
  • Rated 2 out of 5 stars

    Not a good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a pretty decent phone good price had a long lasting battery but when it updated to Android 12 the phone crashes all the time and battery life on it is not long at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my work phone that was too small for me. I like it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Left, Thanks for sharing your positive feedback with us and we're glad that you like the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-pure-en/bd-p/moto_g_pure_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Camera is great. Very satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Happy. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Pure community page here: https://forums.lenovo.com/t5/moto-g-pure/bd-p/moto_g_pure_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    hello moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the phone. my last phone died so I was in need of a new phone. on a limited budget I was looking for something of good value. basically use it for phone and text. have a canon s 120 don't really need phone camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, but screen freezes from time to time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for its price. Unfortunately, sometimes the screen freezes for no aparent reason.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mister

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone locks up can't dial and lots time it want let you hang up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just spot on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law. So far it seems to be an excellent deal for the quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I want to thank you for taking the time to give us your feedback, Figureitout. Please let us know about your future experiences by visiting our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-pure-en/bd-p/moto_g_pure_en - Mike MotorolaMobility

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Terrible phone. Company bought it for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been freezing since day one. Called Best Buy, and since it is over the 14 days of purchase, I can not return it. Was given the number to Motorola, and was transferred 3 different times. had very bad connections, asked where I was calling - it was to Manilla. After 45 minutes, the call was dropped. Now I have to call back again!!! When you turn the phone on and when it rings, it says to you "hello Moto" and I can not turn that off!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Horriblephone, We appreciate you letting us know and we're sorry to hear that you're facing this issue. We stand by our phones and I understand that this should not behave like this. We'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    first smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone. I'm getting it figured out, and it's working just dandy so far. Battery life is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the positive feedback, Idunno. We are pleased to have you as a part of the Motorola family. If you like, you can be a part of our official Moto G Pure community page here: https://forums.lenovo.com/t5/moto-g-pure-en/bd-p/moto_g_pure_en. Thank you so much for choosing Motorola! - Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Bad Specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the specs. This phone will not take Mint Mobile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lying About The Memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has 32GB of STORAGE. NOT MEMORY. It has 3GB of "memory", ie RAM.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GreyReb, thanks for reaching out and we apologize for the confusion. We don't lie on our specifications. If you google "memory storage" it will give you a term of "Memory" which is a process of storing and recalling information. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Maybe...Maybe Not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I very much like this phone: however, I am having problems with the touchscreen just three wees after I purchased it. It is past the return date but motorola assures me they will replace it if they can not fix the problem with me over the phone. we shall see.....

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bnorfolk, We appreciate you taking your time to give us feedback. We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. If you have any concerns, please write us an email at supportforums@motorola.com. -Rizza MotorolaMobility

  • Rated 2 out of 5 stars

    Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone. Does not come with a user manual or a SIM card.

    No, I would not recommend this to a friend