Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $120.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1384 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Moto G Stylus (2021) 128GB Memory (Unlocked) smartphone, particularly praising its budget-friendly price, decent camera quality, and responsive stylus. Many users also appreciate the phone's long battery life, large screen size, and ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,384 reviews
  • Rated 3 out of 5 stars

    It's an okay device.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two to replace aging Samsung phones. There is a learning curve as the Motorola platform is different than Samsung's. One con I find so far is that Fitbit does not update in realtime. You have to manually sync the app everytime to update your progress. Also no vibration notifications continue after receiving a text or call. You get the initial vibration then nothing to alert you. For those of us that aren't glued to their phone's 24/7/365, it would be nice to have that feature like Samsung does.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NascarWannabe,

      Thank you for sharing your feedback with us and we would like to help you in regards to your concern. Kindly send us an email at supportforums@motorola.com and use this as a subject reference BestBuy/GStylus2021_Notification. We'll be assisting you from there. - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Why no more stereo speakers?!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I miss is the stereo speakers set up. Hopefully they bring that feature back in the '22 model. Otherwise great phone and a legitimate upgrade from it's predecessor.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonB, We’re so grateful for the trust you’ve placed in us. We're always looking to make improvements and your feedback is truly valued. I'll make sure it's passed along to our team. Let us know if there's anything else we can do to help or you can visit our community here: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the price (250$)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a fast fingerprint scanner on the side, you also can use face unlock feature. You have to modes for navigation, the newer swipe based navigation. Or the tried and true "Back Button | Home button | App Overview" mode. Android 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone and it was eazy to put the sim card in and get her started on it . She is still learing the stylus but is working on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price is it so so.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon as I log on to Google my Head filled with matters I do not wise to have. One other thing is too much update goes to my Head. difficult to process. Did not enjoy it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our phone and for your feedback, AskAR16. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Cell Phone User

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly rated, but much more complex than my obsolete LG Chocolate cell phone. (LG got out of the cell phone business and no longer supports them)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for choosing us and for your positive feedback, Celluser. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Ronsbestnbuyreview

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a upgrade from my old phone, I only had 16gbs. Was very slow and ran out of space.Bought the Motorola stylus 2021 with 128gbs.Now I play games and download many apps.very well pleased and satisfied.never run out of space.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our phone and for your feedback, Ronsbestbuyreviews. Glad that you appreciate this phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone...great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long, but overall it has not disappointed. Bought it out-of-box and thought maybe there would be at least a cord for charging, but had to purchase one separately. Other than that, I am pretty happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola stylist

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, stylus falls out though without a case to hold it in. No help from the sales people as far as setting up the phone to use. Major issues in doing so.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Corky, Thank you for purchasing this phone. We appreciate you taking your time to give us feedback. We'll relay your feedback to the team and if you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Accidental

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good phone. The only problem I have is it can't hold up to my accidental self. I got the stylus stuck in it about five minutes after I bought it and I cracked the screen in less than a month. I got told I should be a product tester!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jenn666,

      Thanks for reaching out and we're sorry to hear that. We know it's disappointing when you break your phone, and physical damage is not covered by the warranty. If you happen to consider having your phone serviced, you may check this link: https://motorola-global-portal.custhelp.com/app/mcp/service for any nearest Service Center in your area. We recommend contacting the repair center first to ensure they are prepared for your specific issue. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    True to Brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down thru the years BB has always carried the electronics I needed... From a 12 disc cd player in the truck to awesome movie collections.... Every phone I've purchased from BB has been exactly what I wanted/ needed. Never had reasons for returns.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Denise, Thanks for this positive review! You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G Stylus 2021 community: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. Love to hear from you. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. If you're used to Motorola products it works in the same way as previous models. I've been using Motorola products for the past 10 years. They updated the camera in this phone. It takes nice pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Leftyn, Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. - Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Moto G Stylus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Samsung note to this Moto G stylus is more difficult to access emails. Screen is different in email, can’t access full email only in-box. Camera is pretty good. When making a phone call you have to scroll through whole alphabet which if you have many numbers is a pain. No protection cover for this phone anywhere. Will exchange phone when able to.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your feedback. The Moto G Stylus (2021) uses Gmail and Contacts application as its preloaded email and contacts application since the device runs closely to stock Android. If in case you need assistance, kindly visit our official Motorola community page: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en or email us at supporforums@motorola.com. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Not for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, a little too big for my liking. It is hard to go from a Samsung to a Motorola. I just cannot bring myself to use the Stylus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Motorola

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. I'm still adjusting to new features and it takes a little more time to complete my progress

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChrisC, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with the Moto G Stylus users here: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best Buy survey.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a little more than I had planned on spending, and the screen was a little smaller than I was hoping for the price. Oh well it is what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurances for the lost object

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to give for families in my country but lost on the way while i was going .it had insurance coverage and i reported. I am paying the insurance for the lost goods.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AsefaD, Thank you for having our product. We do apologize for what happened to your phone, and we're glad that there's insurance coverage on it. Please email us at supportforums@motorola.com at your earliest convenience. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    Awful Sound/Speakers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's a faulty device but I've had the phone less than a week and the speakers/sound definitely don't work properly. At first I wasn't quite sure because I couldn't tell if it was on the recording end or not and something wrong with what I was trying to listen to so I tried playing all sorts of things from all sorts of apps and the sound quality is awful. It crackles and cuts in and out and their are portions of sound that don't even play. Even with headphones plugged in the same sound issues were present. Really bummed. Other than that, everything else is excellent. Really happy with the rest of the features.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Please share us your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone my is the aurora white and is beautiful but not all moto cases that says that are for the phone fit i had to buy it at best buy and only the clear color is the one that fits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2021 moto stylus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone however seem to be having difficulty with people hearing me ...also I didn't get an activation credit..bought a few days ago and it's 60.00 cheaper today ???

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lesaw1974,

      We appreciate that you have one of our products and we're sorry to hear about this. Let us help you with this matter as we stand by our phones. Kindly email us at supportforums@motorola.com and please refer to this as a reference. For the activation credit, it would be best to coordinate with your point of sale so they can further check on this. - Frank MotorolaMobility