Customer Ratings & Reviews

First one didn't work so I went back and the girl I worked with was great. No problems getting a new phone and helping me

I lovemy phone just get a case lol lots of storage space and i got in two days!! Bestbuys geek squad protection is so worth it. I cracked my phone and only paid $40 for a new phine the same day!!!

I am impressed with the my moto. So far I can't find one thing I don't like. I had a issue finding the correct fitting screen saver but that had nothing to do with the phone. The seller claimed there product was a correct fit.

Good phone for the price, my son breaks and drops his phone a lot and didn’t want to spend a lot of money.

I do not buy $1000 cell phones. I wanted a phone that would run business apps, make calls, text messages and receive emails and I am very happy with this phone, It is kinda big.

Honestly, it performed okay, and responds quickly, but there's a flaw in the design somewhere and the screens break easily. Mine cracked from falling out of my pocket 3 feet from the ground. I had it for roughly 5 months. The speakers aren't as good on this one as the previous one. In general, I think the previous model was a better build. If you need a phone, it's a good phone, but you'll have to be careful not to drop it.

Good phone, missing some extras especially notifcation options and the camera isn't the best, but useful for everything else.

Review not for product. Did not like the experience, while at Best Buy. A young lady arrived late for work, with a terribly bad attitude. She said she had driven 3 or 4 hours from northern Virginia and was going to put her stuff away, etc. I had no problem with that. In the mean time, a young lady, Ms. Sumaat was helping me. Ms Sumaat was a fantastic cell phone tech, she was wonderful and so knowledgeable. Having just purchased a new phone, I was sitting working out the kinks. Ms. Sumaat would come by from time to time, to assist me when she could, as not many associates there. The other young lady, appeared to not want to or did not feel up to working. She made comments to me about Ms Sumaat shouldn't be helping me, etc. I guess maybe because she didn't want to work, that Ms. Sumaat should be available to do it all. The Commonwealth Best Buy near me had closed. With not many associates available and with people like that unpleasant associate, I wouldn't be surprised if that W. Kroger Center location closes, as well. People will start purchasing on Amazon, etc. and taking the item to their nearby cell phone provider store location. The wait was long at the W. Kroger location and if it weren't for the wonderful, knowledgeable and pleasant Ms. Sumaat, the service too would have been terrible.

its a decent phone with some cool features, but you get what you pay for this isn't nearly as good as my previous samsungs.

Phone was a great phone but my stylus kept popping out and saying it wasn’t there. Very frustrating

Upgrade from my last 2 cells. Nice wish the slide to go back to other screen was different

Good phone but no nfc for contactless purchase. If you don't need then I'd recommend for sure

Very very pleased with purchase. I've been wanting one of these type phones but couldn't ever afford it. So glad I spent the money to get one finally.

Honestly with the 75$ i saved on the phone i couldnt have beaten the price antwhere else. on top of that everyone was so nice and helpful all the way from the front door to the back of the store.

Excellent upgrade from my previous Moto however there are some issues related to battery life it does not last as long maybe 2/3 the time

I do have difficulties with it not alerting calls & messages & the protective box I ordered did not fit so a week later it remains unprotected.

I love my Motorola! It's the most expensive phone I've bought so far, and I'm not disappointed. I'm just concerned the new missing middle home button may be a problem in the future--only time will tell.

I had to replace my broken phone and wanted the exact same thing. Tim was very professional and helpful. I got the phone I wanted and Tim helped me with all the details.

Such an improvement from my last phone I feel totally spoiled. I'm still learning all the perks that is my phone so my satisfaction can only go up. The salesperson who helped me was knowledgeable and patient.

Got this phone as a quick replacement for one thay recently broke, very surprised at the quality of the phone. Extremely happy with the purchase.