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Customer Ratings & Reviews

Your price for this item is $120.99
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Customer reviews

Rating 4.3 out of 5 stars with 1384 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Moto G Stylus (2021) 128GB Memory (Unlocked) smartphone, particularly praising its budget-friendly price, decent camera quality, and responsive stylus. Many users also appreciate the phone's long battery life, large screen size, and ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,384 reviews
  • Rated 3 out of 5 stars

    Not good not bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Camera is good. Stylus falls out from time to time. Don't love it. Don't hate it.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 2 out of 5 stars

    Move along

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for people who need wifi calling Pass on it , stylus is good but not worth it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ontheroad,

      We appreciate that you have one of our products and thanks for sharing your feedback. The Wifi-Calling is a carrier-dependent feature. It would be best to check this with your service provider to see if this can be added. We'll relay this message to the team. For further questions/concerns, please do not hesitate to reach out to us at supportforums@motorola.com and we'll be there to help. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    not the best choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the the best phone its ok but for the price it should have been alot better

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi madaboutthis, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. We'll be assisting you from there. - Elle MotorolaMobility

  • Rated 3 out of 5 stars

    No WiFi calling included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well but was very disappointed that it sure not seem to have WiFi calling capability

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Clwmaw, we appreciate you having one of our phones. The Moto G Stylus (2021) has been designed to support Wi-Fi Calling. However, Wi-Fi Calling is carrier-specific. I would suggest contacting your carrier to check if the phone will work with Wi-Fi Calling or you can look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility to see all the list of carriers that supports Wi-Fi calling on Moto G Stylus (2021).. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with a sim/sd card tray how I'm I supposed to use the phone without wifi

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cherish, Thank you for purchasing this phone and for giving us feedback. Sorry to hear that your phone didn't come with the sim card tray. We would like to help you get this sorted, please send us an email at supportforums@motorola.com and use GStylus2021_ MissingSimTray as the subject of your email. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Purchased open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would shut off in the middle of a call. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NCarter, thank you for sharing this experience with us and we're sorry to hear that you need to return the phone to your point of sale. If found out that the phone has a defect on it, definitely they should replace it. If you have any concerns with your Motorola device, feel free to contact us. We're here to help you. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Moto G Stylus, had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to review because the device is unlocked, it's not unlocked for xfinity. Had to return

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi oceanside,

      Thanks for sharing your feedback and we're sorry to lose you. We'll relay this to our team and we hope you can give us a chance in the near future. In case you need further assistance, please do not hesitate to reach out to us at supportforums@motorola.com and we'll be there to assist you. - Frank MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone bright battery last long time charges quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok for almost a year. Then it would start powering down when charging, occasionally when not. Tried flashing reset, worked for few days then started again. Use to have faith in Motorola, guess the time has come to move onto something else.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mehhh, We're sorry to hear that this is happening on your phone. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Motorola Stylist Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much too heavy and large. Stylist difficult to remove from phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regular Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but very slow when working on apps work apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohua9, Thanks for your review! Sorry to hear about your phone being slow. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 2 out of 5 stars

    So-so phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My least favorite phone. I guess you get what you've paid for. My old Motorola was much better in terms of service and efficiency, but my new Motorola was supposed to be faster and better. This wasn't the case. I guess if you want a so-so phone for a great price, this is your phone. But if you want a phone that works great, this isn't your phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KingKid007,

      Thanks for sharing your feedback and we would like to assist you with your concern. Please send us more details about your experience at supportforums@motorola.com with this as a reference. Allow us to make this right for you. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Works fine but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is average compared to other Moto versions..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conveniently the phones mic stopped working after the 15 days returning period. My girlfriend against my advice want one I bought it for her and after the 15 days returning period the phone won't charge but this time I bought a Protection plan with it. We went back to best buy and after 2 and a half hours and calling the manager twice we been able to change it. Bottom line don't buy Motorola from best buy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Alifakiri, We’re so sorry that your experience did not match your expectations. If you have other questions or concerns, write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone, with below average performance. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fred, Thanks for reaching out to us and we're sorry that your experience did not match your expectations. Write us an email at supportforums@motorola.com and we'll be glad to help. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Moto G stylus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speaker doesn't work after three months of use

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorola, we are very sorry that you have encountered this inconvenience where the speaker of your device isn't working. May we know when the speaker isn't working?
      If you are using it while calling, playing music, or watching movies from the phone?
      For basic troubleshooting, you may refer to this link https://motorola-global-portal.custhelp.com/app/product_page/faqs/st/5/kw/Speaker/p/10931/page/1.
      Let us know if this works. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average phone. For the price I was amazed at the picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Champ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thanks , everyone very helpful and polite having patience ,thank you lawrence

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the phone. You are gonna get what you are paying for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Habi, We're sorry to hear you had to return the phone. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    anonymous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone just a week ago. The phone looks awesome, but the problem is with the charge. It is supposed to have a charge for up to 2 days, but it lasts barely 12 hours although I keep the phone silent. I usually charge the phone when the charge goes down around 20%.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, I'm sorry to hear the negative experience you had so far. We stand behind our products and would like to have the opportunity to look into this and help. Write us an email at supportforums@motorola.com and tell us more details. -Mary MotorolaMobility