Customer Ratings & Reviews
- Model:
- PB1M0011US
- |
- SKU:
- 6578950
Customer reviews
Rating 4.6 out of 5 stars with 571 reviews
(571 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Camera4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the moto g stylus 5G 2024 256GB's camera quality, battery life, and stylus. Many appreciate its ample storage, large screen size, and ease of use, along with features like a headphone jack and wireless charging. The phone's performance is also frequently praised. However, some users express concern regarding the limited software update timeframe.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great photo with great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well and looks amazing. I'm highly impressed and it has 7 years of software updates. Battery lasts for days. It's fast and very easy to set up.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your amazing feedback, PerkinsH. We’re thrilled to hear how much you’re enjoying your phone, from its sleek design and speed to the impressive battery life and easy setup. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Pleasantly surprised at service and device...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke my phone screen, this one was a replacement. The BB guys got me up and running in minutes and helped me start transferring data to the new device. The next day I was traveling to Asia. Did not even have to operate with my cell provider, smooth and trouble-free. Thrift store was across the street and didn't even have these phones in stock.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Christobol. We're so glad to hear your replacement process was smooth and the service from the Best Buy team helped get you up and running quickly. It's great to know your new Motorola performed flawlessly, even internationally. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone looks great, has a stylus and is sold for a great price.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ImaniP, Thank you for your feedback! We’re glad to hear you’re enjoying the phone’s design, stylus, and great value. We appreciate you sharing your positive experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice budget phone. It works as it should and I have no complaints for the price that I paid.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your review, Acharm. We're so glad to hear that your Motorola phone is working well and meeting your expectations, especially considering the great value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Stylus
Rated 4 out of 5 stars
Nice Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a phone like this before. Keypad comes up a little smaller than I expected. The stylus is a nice touch and make some things a little easier. All in all, it is good phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GrampaDrew, We’re glad to hear you’re enjoying your new phone and finding the stylus to be a helpful addition. We understand that the keypad size wasn’t what you expected, and we appreciate you sharing that. We'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
New phone & accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I absolutely adore my new phone. The sales associate was exceptional. I love my protective case. However, the protective cover that sticks to the front of the phone, already has an air bubble in it along one edge. We were very careful putting it on & it is getting bigger. I'm very disappointed by this. It's brand new & I'm worried it's going to start coming off or dust & dirt will be able to get underneath it. Please help
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Case, We're so happy to hear that you adore your new phone and had a great experience with the sales associate! As for the screen protector, we understand how frustrating that can be. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
- Cons mentioned:Software
Rated 5 out of 5 stars
Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Phone..... I love the phone, only drawback is software updates is one year and security updates
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LanceM, Thank you for your feedback and for sharing your love for the phone! We're thrilled to hear you're enjoying it. We understand your concern about software and security updates, and we continuously strive to enhance our update policies to deliver the best experience for our customers. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Great phone at great price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at great price! One of only a very few phones which you can use your own SD card stroage!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jlagomarsino, We're glad to hear you're enjoying the phone. You're right, having the option to expand storage with your own SD card is a great feature, especially at such an affordable price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone with a great camera at a very reasonable price.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful review, JasonM. We're so happy to hear that you're enjoying the great camera and overall value of your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone, very nice, best buy has the best selection of unlocked phones
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, TylerS. We're glad to hear you're loving your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Motorola
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excellent . Definitely recommend. Battery holds a long time Some time I just charge my phone every 2 days or more.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your amazing feedback, JoaoB. We’re thrilled to hear that the battery life has exceeded your expectations and that you’re able to go days without charging. Your recommendation means a lot to us, and we’re so glad you’re enjoying your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a Motorola cell phone before. I'm delighted. It takes excellent photos and is fast to navigate.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SalvadorE, We’re thrilled to hear that you’re enjoying your first Motorola phone and that the camera and performance are meeting your expectations. We hope it continues to provide a great experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 3 out of 5 stars
Disappointed but resigned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does things I don't want it to and don't know how to get rid of. I only bought it so I could get an app my new insurance company required. I have to keep going to my server to find out how to do even simple things. Often it turns out that I can't do those things on this phone. I was much happier with my previous phone.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi goodenough! We know how upsetting it can be when your experience didn't meet your expectations. This is not the kind of experience we want you to have. Could you tell us exactly what concerns you facing with the device? Kindly send us an email at supportforums@motorola.com. -Nate
Rated 5 out of 5 stars
Beautiful and simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, beautiful screen colors and easy to use. Besides, I bought it at a very good price!
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, Betina. We're thrilled to hear you're enjoying the size, vibrant screen colors, and ease of use of your Motorola phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Good customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service we received was excellent. He was knowledgeable and assisted us throughout the process of getting a new phone. He also was able to transfer all of the important apps and pictures on our old phone to the new one.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words, ThomasB. We're delighted to hear that you had a great experience with our customer service. It's wonderful to know that our team member was able to support you through the process and ensure a smooth transition to your new phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Best phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera and screen, easy to go through..
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the positive feedback! We're glad to hear you're enjoying the camera and screen. And that the phone is easy to navigate. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos
- Pros mentioned:Stylus
Rated 4 out of 5 stars
Best deal phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one. Has stylus, pretty amazing features and a 3.5mm jack. The camera is good but it could have been better. Worth buying.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TejaswiniM, We’re glad to hear that you’re enjoying your phone, especially the stylus, features, and the inclusion of the 3.5mm jack. We also appreciate your thoughts on the camera, and we’re always working to improve the camera experience in future models. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best unlocked mobile
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mobile with reasonable cost and all pro features of expensive devices
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, Vinaykumar. We're so glad you loved the phone, especially with the features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en -Carlos
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went swimming with my phone and found this Motorola on sale at Best buy. It was an exceptional deal at $250. I love the ivory color and the surface texture.
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BevW, We’re happy to hear you found a great deal on your new Motorola and that you’re enjoying its color and texture. Thank you for sharing your experience and for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for the minimum cost and easy to work with
This review is from Motorola - moto g stylus 5G 2024 256GB (Unlocked) - Caramel Latte
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, Hemanth. We're so glad to hear that you're enjoying your phone and finding it easy to use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch














