Customer Ratings & Reviews
- Model:
- PB1M0011US
- SKU:
- 6578950
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the moto g stylus 5G 2024 256GB (Unlocked) favorably, highlighting its overall performance, camera quality, and battery life as standout features. The inclusion of a stylus and ample storage capacity are also appreciated, along with the processor speed and ease of use. A headphone jack and attractive design add to the phone's appeal, though some customers have expressed concern over the duration of software updates.
This summary was generated by AI based on customer reviews.
This phone is good the previous one I had wasn't.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone better than the previous phone I had which was the Galaxy A13. Samsung messed it up because I don't like it when manufacturers puts their own apps on a phone. Also, I use talkback and Samsung uses a modified version which is not updated often
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bat973, We are pleased to have you as a part of the Motorola family. We are happy to hear that you're satisfied with your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Camera holds this from being a 5 Star smartphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone that is let down by a poor low light camerthat
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, PJMM. We're glad you're enjoying the phone overall. We appreciate your thoughts on the low-light camera and will share them with our team. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Not bad for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a 5g phone and was at a price I was willing to pay. This is a replacement for an old phone and it's not the latest & greatest on the market but I'm not going to pay $1,600+ for a phone. However if Apple, Samsung & the others would accept @ $200 for their phone, I'd probably purchase their product.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, OldGuy. We're glad to hear that the Moto G Power 5G met your needs at a price you found reasonable. At Motorola, we strive to offer reliable devices with great features that don’t break the bank, providing excellent value for our customers. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Moto G Stylus 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome high refresh rate! Speakers sound excellent.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the awesome feedback, Cherry. We're glad you're enjoying the smooth high refresh rate and excellent speakers. A great display and immersive sound make all the difference. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy glass drop one time not even hard broke. Didn't have this phone but maybe 2 weeks if that. Had to take out of case because the back heated up
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User654468, We’re sorry to hear about your experience with the phone. It’s concerning that the back heated up and the glass broke so easily. For your safety and to prevent further damage, we recommend discontinuing use until the device can be inspected. Please reach out to supportforums@motorola.com with your device details, and we can guide you on possible repair or replacement options. -Mitch
phone works great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem is the pen does not stay in slot and is already lost
I would recommend this to a friendHorrible phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this phone. I had a Motorola one 5g ace and loved it, so when that stopped working and was such a great phone for me I wanted to stay with Motorola. I bought this piece of crap phone Motorola stylus 5g 2024. The key board has a deleted touch. It always feels like it is dragging. The battery only lasts a half day if that. It runs slow. The color on it if off. Red is purple , brown is black, yellow is orange ect. The camera sucks. I have nothing good to say about this phone. Nothing! I hate it. I thought I would get use to it but nope. My boyfriend's 50 dollar Motorola edge from 2020 runs better than this phone. I gave it one star because it does turn on. Don't buy this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Mels. We’re sorry to hear about your experience. We understand how disappointing it can be when a product doesn't meet your expectations. We'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Motorola Moto G Stylus 5G 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery duration is an issue and when the phone is plug at the energy heats, i had other Motorola that the performance was better
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anottk2025, We're sorry to hear about the problem you're experiencing with battery life and overheating. We understand how important it is to have a phone that performs well and stays cool during use. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
decent with weird power issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was decent until rebooting issues streaming games at 90 plus. mind you just streaming xcloud or geforce now or moonlight not rendering the actual game
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bnstreamgame, We're sorry to hear about the power problems you've been experiencing. It’s frustrating when things don’t perform as expected, especially when streaming games. As we stand behind our products, we're glad to investigate and get this concern sorted. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Moto g stylus 5G 2024 256GB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Motorola phones for many years and they have always been very good phones. I have always been pleased with the quality. However, this phone is the absolute worst. I also tried the edge before getting this one and it was just as bad as this one. I have been very disappointed with this phone. I about to look for a different brand. After trying two phones and having to pay a restock fee of 45.00 for the edge. I don't feel it is taking the risk for another one. I plan to bring this to the tech support to see if something can be done. It is extremely slow and doesn't load half the time and freezes up, non responsive. It's 256 GB and I have an added storage that has very little on it. And it still does this. Bottom line, this phone isn't worth the money. I can't recommend anyone to purchase it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LynnB, Thank you for taking the time to share your experience and we’re sorry to hear about the frustration you’ve faced. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good, but outdated and kind of slow with the processing apeed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EduardoF, Thank you for your feedback, and we’re sorry to hear the performance hasn’t fully met your expectations. We appreciate you taking the time to share your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a little over 2 months ago, I enjoyed it at first but now I'm having problems with the microphone and it has glitched a couple times.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ClaudiaS, We’re sorry to hear about the problems you’re experiencing. That’s definitely not what we want for our customers. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Bad Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fine, does what it's supposed to. The camera software stopped working for ANY APP that uses it, so now I can't use the camera. That's unacceptable and I'm no longer buying Motorola
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Zenith717, Thank you for taking the time to share your feedback, and we’re sorry to hear about the camera problem you’re experiencing. To help us better understand what’s happening, could you please confirm if you are using the pre-installed Motorola Camera app and if it is fully updated from the Play Store? As initial troubleshooting, please try restarting the phone, checking for any available system updates, and going to Settings > Apps > Camera > Storage and clearing the cache only (not data). Clearing the cache will remove any temporary files being stored by the device. You may also try opening the camera in Safe mode to check whether a third-party app may be interfering with camera access. If the behavior continues across all apps that use the camera, please send us an email at supportforums@motorola.com, and our team will be glad to assist you further.
Doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long. Even without activity on phone the battery drains out
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SrikantC, We’re sorry to hear you’re experiencing battery drain — that can be really frustrating. Even when a phone isn’t in use, certain apps or background processes can consume power. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Disappointing performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing performance. The device quality is poor and the performance is very slow, even for simple daily tasks. Apps lag constantly and the device does not run smoothly. I would not recommend buying it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NagiY, We’re sorry to hear that your device isn’t performing as expected. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
ANGRYCUSTOMER! $45.00 RIPPED OFF BUY BEST BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a phone that came with no way to charge it. I was told i can send it back, because it lacked the charger. I was never told I would would be charged an OUTRAGEOUS restocking fee on a an UN-used phone. The policy states a restocking fee for large used returned items. This is a small unused cellphone!!! Ripped off by Best BUY and Motorola for not including a necessary part!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RIPPEDOFF, We’re sorry to hear about your frustration and the inconvenience you’ve experienced. We understand how disappointing this situation must be. Some devices do not come with a charging block in an effort to reduce environmental impact & waste. This is becoming more common across the industry. Regarding the restocking fee, since this was a purchase made through Best Buy, we recommend contacting their customer service team directly for clarification or resolution regarding their return and restocking policies. -Mitch
Not fully unlocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is not bad but it says it’ unlocked but it’s not. I tried to use t mobile on it and it hasn’t worked at all false advertisement
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gabriella, Thank you for bringing this to our attention. I'm sorry to hear that your device, advertised as unlocked, is not working with your T-Mobile SIM. I completely understand how frustrating that must be, especially if you were expecting full carrier compatibility. I recommend reaching out directly to Bestbuy support for assistance with its carrier support which should be unlocked. -Carlos
Became a brick in 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PHONE!!!!!!!!!!!!!!!!!!!! It just turned off last night by itself and will not start up again. It was at 87% battery, hasn't fallen, nothing was spilled on it. Because it died and I was in the middle of a transaction online, I couldn't get the text for the 2 step verification to complete it.. TOTALLY was a nightmare getting that straighten out today! DON'T BUY THIS PHONE!!!!!!!!!!!!!!!!!!!!!!! And I had loved the phone until this happened.................
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi anon, we apologize for the inconvenience you're experiencing with your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Carlos
Not so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as expected that's the reason I returned it in 1-2 days back from the date I purchased
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sunny, We’re sorry to hear that the Moto G didn’t meet your expectations. Your satisfaction is very important to us, and we appreciate you giving it a try. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gets stuck and jet lags.. the keybored blinks in and out
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HomerB, We’re sorry to hear your phone is getting stuck and the keyboard is blinking. This can be frustrating! As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos