Customer Ratings & Reviews
- Model:
- PB1M0011US
- SKU:
- 6578950
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the moto g stylus 5G 2024 256GB (Unlocked) favorably, highlighting its overall performance, camera quality, and battery life as standout features. The inclusion of a stylus and ample storage capacity are also appreciated, along with the processor speed and ease of use. A headphone jack and attractive design add to the phone's appeal, though some customers have expressed concern over the duration of software updates.
This summary was generated by AI based on customer reviews.
Gets very hot easily.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone gets hot easily and shuts off. Would not recommend. If phone is in a poor reception area it gets noticeably hot.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear about your experience with the phone. It’s concerning that it gets hot and shuts off, especially in low reception areas. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
- Pros mentioned:Battery life, Camera quality, Stylus
Pure 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I judge this phone based on 250$ price but full price is also fair! You have to hold this phone to appreciate value! Everything works as it should! Beautiful screen! Very fast! Battery life cool! Small thing you can't rearrange home buttons back button is always on left side which is bit uncomfortable but third part app fix the problem! Stylus simple but in certain applications useful! This phone should get award of the year! Love it! Thank you Motorola!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Neznamnista, We’re thrilled to hear that you’re enjoying your phone and appreciate the value it offers. It’s great to know that the screen quality, speed, and battery life are meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered broken need assistance. I need a replacement as quickly as possible, please.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GTGT, we’re really sorry your device arrived in that condition, that’s definitely not the experience we want for you. We recommend contacting Best Buy for a replacement, and if you need any assistance along the way, you can always reach us at supportforums@motorola.com. - Mike
Camera video recording does not work well.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera crashing frequently for video recording, I just wasted 200 bucks. Garbage
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Billah, We’re sorry to hear about the problems you’re experiencing with video recording. We’d like to have this checked for you. Could you please confirm if you’re using the default and updated Camera app? You can also send us more details at supportforums@motorola.com so we can assist you further. -Mitch
It stopped working in 2 days...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial setup, the cursor stopped working. It happened while I was supposed to be enjoying Thanksgiving & dampened my travel spirit. After returning home, I had to drive out of town to the nearest Best Buy to trade it,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, OldSchoolNameBrandCrashed. We apologize for the concerns you encountered with your phone, especially during your travels over the holiday. We understand how frustrating it must have been, and we regret that it dampened your Thanksgiving plans. We’re glad to hear you were able to exchange the phone, and we hope your new phone is working perfectly. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Sticking with my Samsung A54
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Weak vibration 2. At 50% brightness it is not bright enough. Side by side with a Samsung A54 at 50% brightness, and the Samsung is SIGNIFICANTLY brighter 3. Gmail app looks dimmer than rest of phone. Brightness is not even no matter the app used and it should be 4. Operating system not very intuitive, nor seamless. Not easy finding things that need modifying or adjusting 5. Tried taking a picture in low light. You CAN'T see a thing till you take the picture This is an easy pass.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Larry. We apologize for any inconvenience caused by these concerns. Our goal is to provide a positive experience, and we'd like to help. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to assist you. -Elle
not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not compatable with the service I wanted not very satisfied
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KaylaL, We're sorry to hear that the phone didn’t meet your expectations. Compatibility can vary by carrier, and we recommend checking with your service provider for activation options. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
RUNS HOT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for 1 day and I'm returning it. This phone's battery runs hot, hotter than normal. I don't know if it's defective or not, but it's a problem waiting to happen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lamont, We’re sorry to hear about your experience with the battery on your phone. We understand how concerning it can be when a phone runs hotter than expected. We stand behind our products and we would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Sound of the speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not clear so when I tried to call video with someone I couldn't hear well
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MerietB, We’re sorry to hear about the problem with your speaker. We know how important clear audio is, especially during video calls. Have you tried rebooting your phone to see if that helps? Can you confirm if this happens at every location? If the problem continues, please write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Battery life, Storage capacity, Stylus
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fast and responsive. It’s very light more than enough gigs with the added storage. The s pen is great. Battery is pretty good. Can get about 1 1/2 days before having to charge it. It has minor upgrades from last years model, but those minor upgrades makes a difference. I had the iphone 13 and this phone is way faster. Really like it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BigA, we appreciate your outstanding rating and taking the time to share your wonderful experience with us. It brings us immense joy to learn about your utmost satisfaction with your recent purchase. We kindly invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en, where you can stay connected with us and fellow enthusiasts. Thank you once again for your support. -Nate
Cheap. Not for the heavy phone user.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked repeatedly. Eventually stopped working 6 months after purchasing. Cant use Dexcom g7 with it either.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, ShaylaDuke. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch
Beware of buying open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these phones open box, excellent condition, both were missing items. Looks like best buy is having issues with quality control.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .It sounds frustrating to receive open-box phones that are missing items, especially when they are advertised as being in excellent condition. Quality control is crucial for a smooth shopping experience, and it’s disappointing when expectations aren’t met. If you haven't already, I recommend reaching out to Best Buy's customer service to report the concern. They may be able to assist you in resolving it or provide compensation. -Aria
- Pros mentioned:Stylus
Round Of applauds To Motorola
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 399 This Phone is a Absolute Beast. If I had A Choice Between This Or The A35 Im Definitely Choosing This Over The A35 Everyday All Day And Twice On Sunday. This Phone Has Features That No Samsung A Series Has. Wireless Charging, Smart Connect(Samsung Dex) and faster charging speeds Plus The Stylus. I Have The Cricket Wireless Moto G Stylus But No Matter The Carrier, All Of Them Are The Same. I Know Alot Of People Give Motorola Alot Of Flack But As Of Lately They Have Been On Top Of It.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your enthusiastic feedback, JayY. We're thrilled to hear that you love your phone and find it to be an absolute beast in terms of features and performance. Your endorsement means a lot to us, and we appreciate your recognition of our efforts to deliver quality devices. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Cons mentioned:Software updates
Amazing phone/do not purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone when it first came out and adored it. However, the more I started seeing other manufacturers update policies compared to Moto's I had no choice. Bud to get rid of it and move to a. Pixel 8 a. Which will be getting a ridiculous 7 years of OS updates. It's almost like Motorola/ Lenovo doesn't even think this phone is worth keeping for more than a year or two. If they won't update the phone for more than one year. People should realize that although this is a great phone for now, it won't be a year or 2 years from now when every other phone is getting the newest versions of Android which will include fantastic new AI tech and new tools to improve our lives. And we're stuck with an old Moto that might look great, but will not perform to the level of that that it should be able to perform to. It's a slap in the face to all Motorola loyal buyers. Shame on you guys! Motorola, I expected better. One update is a disgrace. Do not purchase phones that have such disdain for loyal customers.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AdamB, Thank you for your feedback and we're sorry to hear about your concerns regarding our software update policy. We understand how important long-term software support is to our customers, and we genuinely value the trust you've placed in Motorola. As we stand behind our products, we’d like to have the opportunity to investigate your feedback further and address any concerns you may have. Please feel free to reach out to us directly at supportforums@motorola.com and we'll be there to help. -Mitch
;-( Ran Over My Moto 5G = New Moto Stylus 5G 8-)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older 4G Motorola but I forgot I placed it under the car so my son could see to find a place to tie a rope off because we were hauling wood on the roof rack, at night. I went to Best Buy and purchased a new Motorola 5G Stylus with 256Gig ram. It performs as the other did. by the way, though it was crushed under the weight of a 2021 KIA Sportage EX, the phone still worked, and we could still read most all of the screen and the touch screen still worked. We are Best Buy Total Tech members (from its inception) and so they gave us a Best Buy gift card to go towards replacing the phone. Yes, we reset the old Moto 4G to factory reset and verified all data was gone and removed the old sim and 512Gig micro–SD Card. I swapped out the sim, called Mint and was told this new 5G Stylus has the E-Sim also but I opted to keep using my old sim. Three of us have Motorola 4G Stylus and 5G Stylus Unlocked phones from Best Buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Mindyjax. We're sorry to hear about the unfortunate incident with your Moto 4G, but it's incredible to hear that the phone still managed to work despite the circumstances. We’re glad to hear your new Moto G Stylus 5G is performing well and meeting your needs just as the previous one did. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Overall performance
My Caramel Latte Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this phone! I have no complaints about it although I was a little worried that it would not deliver the same results as my moto stylus 2023 since I accidently put it into some liquid substance that ruined my speaker, but this phone delivered GREAT RESULTS!!!! I am Loving IT!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BreannaH, We’re thrilled to hear that your phone is delivering great results and that you’re enjoying it! Thank you for sharing your experience and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Camera quality
Best budget friendly phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this phone for my mom, she need it a new phone. This phone is budget friendly and easy for her to use. Phono color is beautiful and texture feels like leather. Good upgrade other than a samsung.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LuisM, We're so happy to hear that the phone is a great fit for your mom and that she’s enjoying its ease of use and beautiful design. We’re proud to offer budget-friendly options that don’t compromise on quality. It’s fantastic that the phone feels like a good upgrade for her. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Overall performance
Not a flagship but not a bad phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this from Best Buy and have had nothing but good things to say. I haven't had any problems or issues with anything. I have seen some negative reviews that looked made up. All I can say is this works great for what it is. If you need something with the best cameras and the fastest processor and the thousand dollar price tag then I can't recommend this. But if you want something that will do a good job with just about anything then I will recommend this.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, JamesStee. Thank you for sharing your positive experience with us. We're thrilled to hear that you're happy with your purchase and that it’s meeting your needs. We appreciate your honest feedback and recommendation. You may join our Motorola G Stylus 5G 2024 community here:https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Elle
Stylus Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great! It works exactly as advertised with all features. The stylus clicks in and out, and has a tendency to pop out in my pocket every once in a while, but just needs to be clicked back in. Annoying, but not a deal breaker or happening every time I put it in my pocket. Overall, exactly what I was looking for.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RayRios, Thank you for sharing your experience! We’re glad to hear the phone is meeting your needs and that you’re enjoying the stylus functionality. We appreciate your note about it occasionally popping out, and we’re happy it hasn’t affected your overall satisfaction. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch
- Pros mentioned:Storage capacity
This phone is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for a couple of years and I'm about to buy another. You can't beat the value and the features are all you need. The upgrade memory capacity is more than I could ever use. I have thousands of pics, videos and music on that memory card and I've never seen it with more than a 3rd used. With all the new apps and their sizes never worry when it comes to using up your storage. Honestly this is the best phone out there for under $300.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your amazing feedback, SteveT. We’re thrilled to hear that you’ve been so happy with your phone for the past couple of years. It’s great to know that the memory capacity is more than enough for your photos, videos, and music, and that you're finding it to be the best value under $300! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch