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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1000 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Moto G Stylus 5G 256GB's long battery life, excellent camera quality, and the inclusion of a stylus. Many appreciate its large screen, affordable price, and ample storage. Positive feedback also highlights its ease of use and good performance. However, some users wish it had NFC and wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,000 reviews
  • Rated 4 out of 5 stars

    A little confusing .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone operates differently from my old Galixy , which is good . Somethings are giving me some trouble But in general I like it , and would recommend the phone .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation and for giving us a very positive rating, Ronald. We're happy that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. Thank you for choosing us. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Phone!! The battery is awesome, charges fast and allows me to use it all day and then some. Very fast and the display is good. No complaints whatsoever. At $199.99 it was a steal.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidA, thank you for sharing this wonderful feedback with us, rest assured that we keep on giving you only the best and quality devices. Thank you for trusting Motorola. If you have questions or concerns with your Motorola device, don't hesitate to reach out to us. Kindly follow our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. We'll be there to help you. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back in the day. Moto was a very strong phone as far as durability and functionality. I am not a fan anymore as it was not very strong at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my brother. He really likes it. I was also happy I was able to use some of my rewards points to purchase them. Oh, and it was great that he could just go to the store and pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Fantastic Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Motorola phone. The stylus on the phone is great or you never have to really use your finger when you're writing or texting. I definitely would buy this phone again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased to have you as a part of the Motorola family, CLA2Home. Glad that you gave us a positive rating and you're satisfied with the phone's features. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    Motorola 5g Stylus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent interface and a real workhorse. Technology on the cutting edge with room to grow. This is my first stylus. I can't put it down. BRAVO MOTOROLA!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MotoMan, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Stylus 5G users here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good phone but heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter seems to like it although it's considerably heavier in bulkier than her first gen Moto g stylus. Hopefully we get 5G here soon and can justify the extra weight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi lmbrjk, Thank you for purchasing our product and we would like to know if you have encountered any issues upon using it. Kindly email us at supportforums@motorola.com and we'll be assisting you from there. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast iOS but on some apps as such as 1.- calendar doesn't work for me, because don't have an option to snooze, 2.-notes isn't have options to bold, underlined etc,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reliable, high quality, and good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone the overall build, reliability, and battery is extremely high quality, although the camera quality is lacking. One of the best phones on the market right now for it's price range.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Review445, Thank you for this positive review! We're happy that you're satisfied with your purchase and phone's price. If you're interested, we'd like to hear your story and share it with the Moto G Stylus community: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. We love to hear you from there. -Mitch MotorolaMobility

  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Good phone, lacks NFC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent phone but does not have an nfc reader on it so don't expect to be able to use any contactless payment options ie: Gpay, Apple Pay, or any thing like that. Kinda silly for a phone to not have this option in this day and age.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I need it too with out paying double or triple the price. Pen works good, and pictures are so-so. But if I wanted to take amazing photos I'd buy a camera. Battery life is really good. Never had call issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap price but also cheaply made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone set it heavy and bulky with very poor performing camera. The video and sound did not sync well. Touch screen lags and response is irritatingly slow. Lacks fast charging.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your situation, Pati. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    3G shutting down, so had to upgrade to 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. My husband and I came to Best Buy to hopefully find a replacement phone for our older phones since we would no longer be able to use our then current phones due to the 3G shutdown that will soon be happening. We have always had great experiences with Motorola phones and instantly were intrigued by this phone when the Best Buy associate showed it to us. We each bought this phone. We really love that this phone has a lot of storage; the most storage capacity we have ever had in a phone. We have had our phones over one month now and love them. Keep up the great work Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone it's amazing. I even bought one for my mother who's in her '80s and she can maneuver this unbelievably well she went from an iPhone to the Motorola and she loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amazingmoto, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Stylus 5G users here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone . It is simple to use and is a very smart phone ! I love the camera too I take a lot of pictures. I have 31 grand children and 42 great grand children and 2 gr gr grand children so I need a good camera !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaMCGill, Motorola would like to thank awesome customers like you for your amazing support! You can join our official Moto G Stylus 5G community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en - Mike MotorolaMobility

  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the stylus. I have a lot to learn on the phone.. Such as the live captions.. Record screen and gfi maker. Download is fast. I had an LG 6 before this one. It's been a great phone so far. I would recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Laflorra,

      Thanks for your recommendation and we're glad to hear that you love its features. If you're available, you can share your story with our Stylus 5G community. Please see here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. We would love to have you from there. - Frank MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G with stylus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a motorolo phone & glad I stayed with same brand. Great update from the older phone. Still learning but highly recommend this phone. It's in the mid price range and works great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Decent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than adequate for most people. Very satisfied with the performance, and the battery life is incredible. I spent a quarter of the cost of a Galaxy, and am quite satisfied

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bimmster20, We are so happy to hear you had a positive experience using our new Moto G Stylus 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good phone but I have bit complaint about best buy policy. I went to add protection plan after 10 days. Plan was not added now I managed to damaged my phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SwapnilG, We're sorry to hear that you're not happy about BestBuy's policy. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    My New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have had no problems with my new Phone Hopefully it will continue to go along those same guidelines in the future.

    I would recommend this to a friend