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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1000 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Moto G Stylus 5G 256GB's long battery life, excellent camera quality, and the inclusion of a stylus. Many appreciate its large screen, affordable price, and ample storage. Positive feedback also highlights its ease of use and good performance. However, some users wish it had NFC and wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,000 reviews
  • Rated 4 out of 5 stars

    Queen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine so far , but too early to tell. I haven't used the camera do I can't rate that. Too early to rate battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sues, thank you for taking the time to share this experience with us.
      We're happy to hear that you were satisfied with your purchase. Feel free to communicate with
      us if you have any concerns with the device, we'll be here to help you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful and helped me with transferring my information. This is a great phone I will never buy another AT&T locked phone. We put my sim card in and works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Kenneth. You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G Stylus 5G community: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. Love to hear from you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    4.3 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's been a good phone .. Still love my iphone , but the moto is definitely my first choice as a secondary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im loveing it so fare so much better than the one i had before and now im abal to go back to my normal life and not have to worry about not haveing a phone yall were great and helped me out greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable sales associates, explaining the functions of the new smartphone bought and assisting to transfer tel.# from the old phone to the new one and all the apps. as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MisterMoto, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our G Stylus 5G community here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. We would love to have you there. - Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    The product is ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is not so great as expected for an 8gb ram. Touch is ok.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Venky, Thank you for taking the time to share your feedback with us. Sorry to hear that you're expecting 8Gb RAM as per the seller page, it is only 6Gb. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Happy So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to change phones because LG no longer supports phones. And I HAD to have a stylus. So far experience is pretty good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, WHATADUMBQUESTION. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Stylus 5G community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Luv this item very much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this phone only thing I wish when I wasn't on phone the lock future but Ill see if I can have someone fix issues it's only when I'm on my phone my face presses buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone purchasi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie H was as good as they get. he told all i needed to know and was extremely knowledgeable about everything.he needs a big raise in his oay..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone after 6 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...love the graphics...it was pretty easy to get used to. A week in and I would recommend this to folks that basically just want a phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, computer. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Stylus 5G community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    so far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. have to learn the many features and remember to put my finger in the right place to answer the phone,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi natw, We are so happy to hear you had a positive experience using our Moto G Stylus 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Happy Spouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift to my husband. He is very happy with his new phone, he’s always on it and we don’t talk anymore. With this phone his games are much clearer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Anna. We are happy to hear that your husband is satisfied with his new Moto G Stylus 5G phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Missing Accessories - Phone Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shows Open Box Excellent & clearly stated that all accessories included, however, the charger is missing, I found only Charging cable with this phone which was wrapped in bubble plastic only inside Best buy labelled brown box, can you please explain how it was missed? That's why I gave this review only 3 stars unless you arrange to send me that missing charger so you get 5 stars

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmazingAirFryer, We're sorry to hear that the phone charger is not included in the package. We do suggest reaching the seller to give them feedback on what happened. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Battery Concern

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was weak out of the box. Does not even last a day with light use. Will return for a current model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection if they accidently get dropped.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for the computers also. They should carry them in the stores though so people don't need to order them. I feel more people would buy them if they were right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone and delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and in absolute good condition. Delivery was excellent and on time, driver went out of his way and called me to assure that I was home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a little large but works fine. I really can't give a full review since I've had it less than 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moto, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G/bd-p/moto_g_stylus_5G_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Moto G Stylus - phone at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless transaction. Friendly customer service. Prompt response at curbside pick up. The phone we purchased is very high quality. I recommend Best Buy to all my friends!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, NewPhoneGuy. We appreciate you taking your time to give us a very positive rating and we're glad that you had a smooth transaction with BestBuy. If you are interested, take a look at our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.- Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A little expensive though. The service was pretty good. The employees were very attentive, especially the door greeter. The whole process was really simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bummer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my age the Motorola phone has very small font even when at the largest setting. I struggle to read the screen, but I do not have the option to change at this point.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JAB55, I want to thank you for taking the time to give us your feedback. In our Moto G Stylus 5G, you have the ability to adjust the font size to your comfort and convenience. You can go to Settings > Display > Advanced > touch Font size, then drag the slider to the size you want. If you ever need assistance, please email us at supportforums@motorola.com or reach out to our official Motorola community page: here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en - Mike MotorolaMobility