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Customer reviews

Rating 4.4 out of 5 stars with 1000 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Moto G Stylus 5G 256GB's long battery life, excellent camera quality, and the inclusion of a stylus. Many appreciate its large screen, affordable price, and ample storage. Positive feedback also highlights its ease of use and good performance. However, some users wish it had NFC and wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,000 reviews
  • Rated 3 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! The phone case I was told to grab was completely wrong. Ugh! I purchased one from Amazon which fits great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst phone ever! Always glitching and losing calls and showing wrong numbers and opening random apps. Horrible

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ProGamer, we're sorry to hear that you're experiencing these concerns on your phone. We want our customers to enjoy and be satisfied with our Motorola devices and provide a positive experience. We want to try to help. Kindly send us an email at supportforums@motorola.com at your earliest convenience. Thank you. -Ythan MotorolaMobility

  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I bought this as an upgrade to my note 8, and it turned out to be a DOWNGRADE! Theres no wireless charging capability, no individual ringtone assignment. You try and it makes it a default ringtone for ALL notification. Convoluted operation, not simple by any means. Im sticking with samsung actually UPGRADING to the S22 ultra. Dont buy this piece of garbage. Returning.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are sorry that your experience didn't quite match your expectations, VictoriaAnn. I'm afraid the Moto G Stylus 5G does not support Wireless Charging. As for your other issues, this looks like it's something we can troubleshoot. if you would like some help with it, you can email us at supportforums@motorola.com. Kindly use Subject: Retailer_your issue (e.g BestBuy_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    PHONE AWSOME !! STYLUS IS CRAP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome but the stylus broke within a day and I really hate that because that is why I bought the phone in the first place

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone,1969mhawthorne. We appreciate the time sharing your feedback and observation about our product. We're always looking for improvements, we'll relay your feedback to the team. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife could not hear me when I called. She could call me and it worked. Liked phone for most everything else.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to learn that you are having some difficulties with your device, Sirmac. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    It’s an ok cell phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend as an android, LG V series. But LG is out of the market. For the price…, that’s ok!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New phone to replace a Samsung Galaxy 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performing phone. Lots of issues connecting and using through T-Mobile. Very quirky phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you're not happy with your purchase, NORTHTEXASNEBRASKAN. Our goal is the make our customers feel satisfied, and to provide a positive experience. We would like to try and help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is too slippery and easily slides out of hand. Currently the only protection on this is a screen cover as a full cover isn't available yet, to many interferences with built in functions. It doesn't stay connected to automobile program disconnects by itself, switching from hands free.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your situation, and apologies for the problem. Please contact our partners at https://www.facebook.com/shopmotorola. They are standing by to help. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Slow respond

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is to slow, seem like is not new or maybe is not as good as the add said

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mary, we are sorry that your experience didn't quite match your expectations. We would like the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com to further assist you. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Cheap Phone cheap performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is bad. Video calling and everything is bad. Performance is okay

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Uday, We appreciate your time to report this to us and we're very sorry to hear you're having a concern with camera and video calling. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speech to text is slow. Camera feature pictures are not clear.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's unusual for the Moto G Stylus 5G. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Galaxy is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse phone I have every had. I should have stuck with Samsung.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SheltonG, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    moto g stylus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted less than one year.had to replace way too soon

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BarryS, We're sorry to hear that you are not happy with your purchase. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don't buy this garbage. I really upset after buying it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jafar, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device. We would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Wish I had waited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this phone. I had a Moto G7 before this stylus and it worked better.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We apologize for the experience you've had with us so far, Lyndalee. Please email us at supportforums@motorola.com if you need help with the device. We're always there to help. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    A bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it , poor battery , poor connection....

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Alij, I know how inconvenient it is that your phone's battery has poor battery and connection. Allow us to further assist you with this. Please send us more details at supportforums@motorola.com. We'll do everything we can to assist you there. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    My cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but the sales person did not mention anything about active just a minute phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the feedback. If you would like some help with your new device, kindly email us at supportforums@motorola.com. Please use Subject: Retailer_your issue (e.g Bestbuy_Slow/Lagging) on your email or give this link. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Bad phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phone for a month and five days when a time limit for the return expires not the phone want to mess up when you talking through the phone people say you sound like you muffling they can't even understand what you're saying so no this is not a good phone to buy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NotGoodPhoneToBuy, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone i wouldn't purchase it again though

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClayP, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. We'll be there to assist you. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Love the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took for ever to get helped. The workers were standing around and talking to each other. You look their way, and there’d look away. Until my husband said something to them. Then he was helpful in getting my cell phone. I already as in earlier, so I knew what I wanted. Normally we have no problems.

    I would recommend this to a friend