Customer Ratings & Reviews
- Model:
- PAN00004US
- SKU:
- 6463049
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Moto G Stylus 5G 256GB's long battery life, excellent camera quality, and the inclusion of a stylus. Many appreciate its large screen, affordable price, and ample storage. Positive feedback also highlights its ease of use and good performance. However, some users wish it had NFC and wireless charging capabilities.
This summary was generated by AI based on customer reviews.
Moto g stylus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new 5g cell phone. They transferred my SIM card to my new phone. They explained nothing. Finally took new phone to Verizon. It had a 3g SIM card from my old phone. They don't work properly in 5g phone. Had several other connection issues with the phone. Went back to Best Buy. Shoulder shrugs and I don't knows aren't much help!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Xxxxxxx, I'm sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. - Mike
Former Moto liker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I got the phone I had a Samsung Galaxy 9 plus and was excited to come back to the Moto family. I liked having Motorola phones in the past but this phone is not giving what it was suppose to give. It take too long to charge and the battery does not last. The display is full. I am very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tori, We're sorry to know that you are having this issue with your Moto G Stylus 5G phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Go to the Samsung be safe not Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone lasted three days before it said no Sim card was inserted Returned defective phone to Best Buy yet they still charged me a restocking fee
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi James, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Mitch
No connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it no telephone company could connect it even though it was an unlocked phone I have no idea why
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear you had to return the phone, Leon. We would like to get a chance to have your concern resolved. We stand by our phones. We'd like to know more details. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Low quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Best Buy for selling such a bad product, I’ve been shopping here for ten years or more and now Since the pandemic the quality has gone very low and so has customer service I’m very displeased
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Messi, This should not happen as we always want your device to work as it should and we're sorry for the experience with the BestBuy associate. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Bad Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've barely had this phone 2 months and it's already completely stopped working! The camera is terrible and the battery life is almost as bad.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kaci, This is unexpected for Moto G Stylus 5G phone and our apologies that you're having this issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
No more Moto
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not buy this again - has the most cumbersome interface of any pen or otherwise smart phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GoodJob, We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. We'll be there to assist you. -Rizza
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size is too big. Sometimes it heats up. It takes a long time to start up. Bad design. I had to return it to the store.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Highlander, We're sorry to learn that you are not happy with your purchase and you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
Not a good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had nothing but trouble with this phone, more so than any other phone I've ever owned. Do not recommend.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Unhappy, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always freeze up have to reboot phone. Hard to find a case.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dragon, we're grateful for having our Moto G Stylus and we're sorry to hear that your device is freezing and having a hard time finding a case. Let me help you with that! What we're gonna do is reboot your device, just press and hold the power button for 10-20 seconds. Don't worry data on your phone will not be deleted. I encourage you to look for cases either from eBay.com or Amazon. Let us know how it goes. -Ythan
Battery Life less than a day - without usung it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping for battery to last 3 days… requires charge daily. I dont use phone at all.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Seth, We are so sorry that your experience did not match your expectation with the battery as it doesn't last long less than a day. Please try these troubleshooting steps on tips to extend the battery life on the moto g stylus 5G: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/160178. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle
- Pros mentioned:Stylus
Full of Features I Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the previous year's model so the price was amazing. It is unlocked, has 5 G, 256 Gig, and a microSD slot thi is really great and unheard of in other brands of phones. My favorite feature is the the ability to use the Stylus or my finger to write in the apps. I loved this feature in the old Compaq phone, and never could find an app to replicate. it. I can even write incursive and it can translate it to print. I took off one star because it is not as fast as I think it should be.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hissonshines, thank you for purchasing our Moto G Stylus. We appreciate you taking the time to share your experience with us. Thank you for making business with us and for choosing Motorola!
To be up to date with our devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en. We'll be there to help you. -Ythan
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone updates make the phone freeze. It also will randomly turn off
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Phone, We're sorry to hear that these are happening on your Moto G Stylus 5G phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further.
Write us an email at supportforums@motorola.com and tell us more details. -Mitch
Cell phone not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hotspot only work less that minute, also the wifi and internet, I need to reboot it...
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AAAA, We're sorry to hear that these are happening on your phone. We stand by our phones and we understand that this should not behave like this. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch
George'sreview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very inconsistent and battery gets low much faster than my previous Samsung
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Georgesreview, Thank you for taking the time to share your feedback. We're sorry to hear that you're having problems with your battery. We stand behind our products and we would like to help you get this sorted. Please write us an email at supportforums@motorola.com and tell us more details. Use GStylus5G_BatteryIssues as the subject of your email. We'll be glad to assist you. -Rizza
Not working as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No chance to make a hotspot working, while working in other phones
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DenKing, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
Please follow the troubleshooting steps here that could fix the problem on the device. Kindly check this link at https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/7722, you can choose hotspot problems. There are steps available that may fix your concern. Let us know how it goes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Motorola
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work really well and start having problems like 3 weeks after I bought it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Flaka1230, This is unexpected for Moto G Stylus 5G and our apologies that you're having this issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One phone came unlocked as advertised but the other was locked to unknown carrier
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Swp93, We understand how inconvenient this is for you and this should not happen. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Sad Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never receive it!! Am very disappointed. Hopefully I will get a refund back soon
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear this report, Happykidi. We suggest contacting BestBuy regarding this incident. If you have questions you need help with, write us an email to supportforums@motorola.com. We’d like to help. - Mike
Really bad phone to buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone it's really bad, and pen never couldn't get out its stuck in the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Headphone, We're sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. -Mitch