Customer Ratings & Reviews

Not happy with it.Not user friendly.Will not purchase a Motorola phone again .I don't require a lot I like simplicity and this phone is not simple to use.

This is fairly good smartphone although doesn’t have significant zoom capability in spite of having three cameras, thus some what disappointing

Moto could do better. randomly disconnects from the network, suddenly in the middle of doing something it reports no network. the app launcher stops working restarting doesn't help seems to cleared itself after 15 minutes or so. the user interface differs a lot from Samsung so there is a learning curve so you are totally lost for a few weeks.. doesn't appear to support simultaneous apps usage. I should have spent the extra$100 for a Samsung.

Went well for 1.5 years. Suddenly smoke cake out while charging, burning smell from charger and phone

I got this phone from bestbuy it's so bad that it did not come with a cover because the first time it fall the screen broke easily

Good phone if you only need it for basic things like text, calls, emails and taking basic pictures. Camera quality is not so good.

It's cool could be better obviously. I think Motorola should stop playing games and take over the phone industry. Step yo game up Moto

Had issues with the phone, Best Buy staff couldn't figure it out either. Was exchanged for another phone. Hopefully this one will work.

I've now had my 2nd Moto G Stylus replaced under warranty from Motorola and still have bluetooth issues. It cuts in and out using multiple bluetooth headsets, cuts out in my car, etc. Worked fine with my old Samsung Galaxy S8+ and works fine with my wife's iphone. I work from home so I need working bluetooth. Motorola refuses to acknowledge this phone has defective bluetooth and will not replace with another comparable model. I'd take a cheaper model as long bluetooth works. They will only replace with the same defective model which is unacceptable. This is unfortunate because everything else about the phone is great but I need working bluetooth.

I frequently have issues with it freezing. Chrome seems to struggle with having multiple tabs open and YouTube struggles with PIP.

Phone is great. Functions wonderfully. But breaks easily. When dropped even with glass protector. Phone must be in a case.

Due to the coronovirus and how poorly best buy has made it possible to do exchanges I am stuck with this horrible phone. For the price I paid for it and their stupid 15 day return policy even though they should be able to allow phone exchanges since you can't go inside stores and test out phones. So basically this phone camera sucks. 48 megapixels is a job and the night vision camera works better on the older Moto z4 phone and it only has one camera. The phone lags and I can say I'm a Motorola fan but this phone for the price and how new it was could use many updates. I was coming from the LG stylo 4 and that phone with one camera and no portrait mode and only 16/32 gb of usable space was better. Hopefully best buy will do something for me as far as an exchange for this hunk of junk. I hate this phone and how best buy has had no reguard for those of us without vehicles who use bus because I also was overlooked when I went to do curbside pickup because of not being in a car and in the Texas heat it was ridiculous. As an elite member, I'm seriously debating spending all my money on electronics at other places such as micro center who has a better selection and cheaper prices.

This phone is fine. Not great, but for the most part serves its purpose. The processor is woefully slow; they left out the nfc card, so you cannot pay electronically; the stylus is a joke after having Galaxy Note series. The real reason to avoid this phone is that the data/cell reception is absolutely awful. I researched after buying. This is one of the worst internal antennas on the market.

I really like it, but my camera not so good. Pictures are blurry. My son has iphone so much sharper and clearer pictures.

So far okay. Having some issues with hotspot feature. Too be fair it could be user error. Other than that everything okay.

if you need to pair the speakers and other devices to your phone don't buy it, other than that not bad whatsoever...

I used to love Moto G series phones. This one had a number of issues for me, including randomly crashing on a loop when trying to install updates and the screen burning images into itself under totally normal use. Quality from this manufacturer is now way below par considering they are not much cheaper than mid range phones from the more popular brands.

Phone is loud and great features only thing is that the screen has a weird layering on the screen sometimes

This is the 3rd phone (but 5th product) in 7 months that I have purchased from the Burlington location that has not worked. The camera fails to focus & has a white blurred spots on the corners. Most photos have a grainy look. It is huge compared to other phones. I was stuck with this phone as they had no display & I was told that I had to purchase the phone to see it. After purchase, Best Buy refused to refund or exchange the phone.

Not a bad phone but when you're on talking to my other phone sometimes it sounds like they're whispering