Customer Ratings & Reviews
- Model:
- PAH10002US
- SKU:
- 6398515
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Moto G Stylus for its remarkable camera quality, affordable price, and the convenience of the stylus feature. The long battery life and ample storage space are also highly appreciated. While some users have concerns about its durability, the lack of wireless charging, NFC, and a slight learning curve, these drawbacks seem to be outweighed by the phone's overall strengths.
This summary was generated by AI based on customer reviews.
New phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok just trying to figure out how to get my new phone
I would recommend this to a friendGood camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic material I don't lit too much , no durability
I would recommend this to a friend- Cons mentioned:Durability
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was amazing in the beginning and later it started hanging and really slow. I called the company they are asking $149 - courtesy discount. Not recommended to buy.
No, I would not recommend this to a friend - Cons mentioned:Durability
Good phone bad lifespan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good phone at first but one day it shut down and did not come back on. I would not purchase this brand again
No, I would not recommend this to a friend Don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible new features. Having problem already in 2 week use of freezing up. Need to go back to having regular home screen button etc. Too many problems to name with this phone .would not recommend.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elena5, this is unexpected for the Moto G Stylus. We stand by our products and we would like to investigate this matter and help you get it fixed. Please email us at supportforums@motorola.com to further assist you. Kindly provide this link as a reference so we can help you properly.- Mike
Very sensitive and not very easy to operate,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a user-friendly device. The manual is difficult to follow. It is very different from the moto g 7 we just had, Instruction and training at store was not very helpful.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ConfusedinVirginia, thanks for posting. If you would like some help with your device, you can email us at supportforums@motorola.com. We'll be there to help. - Mike
- Cons mentioned:Durability
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone cracked immediately. Hard to use and very slippery in hands.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Smoosh, Sorry to hear your phone got cracked. The device can still be repaired even with a fee. See this link to see where you can submit a request: https://motorola-global-portal.custhelp.com/app/mcp/service. -Jess
Breaks down after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are crappy phones. Only get if you are desperate, or low on cash. This phone will breakdown after a year
I would recommend this to a friendAll Google Apps suck.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Not pleased with this device. I am an Android fan for sure but I do not like that all the apps are Google integrated, even the Photos. I don't like all the permissions and this phone really does spy on you. I have never enabled Google Assistant but I often get a response that says, "Sorry I didn't catch that" when im simply having a conversation. I hate this phone but I paid $300 and it's just so annoying to use. Not pleased with Motorola!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MISSESROBOT, Sorry to hear you're having issues. The device really runs with Google apps as this device is a stock android. As we stand by our phones, We'd like to help with the Google Assistant issue. Write us an email at supportforums@motorola.com. -Jess
- Cons mentioned:Nfc
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy I didn't realize phone doesn't have NFC I should you have pay attention to the description
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Laura, we appreciate you have one of our phones NFC is supported in specific regions. Also, smartphone users in different regions value different features on their phones. We work closely with our carrier and retail partners when determining our distribution and sales strategy. - Mike
Good deal, not good camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the camera. This isnthe main need i have for a smart phone. I had to return it
No, I would not recommend this to a friend- Cons mentioned:Durability
Not a Good Product and Cannot Recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone stopped working after 13 months just after the warranty
No, I would not recommend this to a friend Not user friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is not user friendly. Difficult to get out of one application into another app. When customers are calling, I am not getting alerts and the phone is not evening ringing. My wife tried calling me and it did not even ring. When she tried the second it finally rang. I actually wanted the Moto One stylus but it was not available. I had to settle for this one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, I understand how inconvenient this situation is and this should not happen. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - Mike
currently can't run LTE on sprint network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using 3g at the moment - ugh! Motorola said its not their issue. Sprint said Motorola is doing an update. I dont know who to believe. will return this for another phone...
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kneeoh, Sorry to hear you're having an issue. The device is unlocked and works with Sprint network. As we stand by our phones, we'd like to know why it only connects with 3G. Write us an email at supportforums@motorola.com. -Jess
Mr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it at all.. I returned it.. the pictures were so poor. I don’t recommend to anyone
No, I would not recommend this to a friendI like the color of the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I make a phone call is static when you try to go back on your apps it keep pulling up everything . I put the phone in in case and it shattered two if the cameras in the back and this phone don't hurt no hold any signal. Speaker on bottom so it sound muffled when you talk.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Reece,
We're sorry for the inconvenience. We are here to help you. Please send us an email at supportforums@motorola.com and please provide this as subject reference BestBuy/MotoGStylus_Networkconnection. We'll be there to assist. - Frank
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly have to turn my phone off and on as it freezes up.
No, I would not recommend this to a friendDispleased
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone replaced 3 times already and it appears that I will be requesting another replacement. I am not pleased with this purchase, this phone. It shuts downs, runs hot, delayed, blacks out, and the list goes on. I've experienced all of the above with each refurbished phone that I was given as a replacement.
No, I would not recommend this to a friend- Pros mentioned:Camera, Price, Stylus
Definitely worth the price tag!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for about two weeks. I got it on a trade in, with a Nokia $50 more expensive that I had to send in for repairs 3 times in a year. While it hasn't quite been a year, I can say the difference between these phones is crazy noticeable. While I didn't get this phone for the stylus, it is nice. It runs great, battery life is good, the speakers and screen are good. The camera is amazing for the price! My only complaint regarding the camera is that wide angle mode is only for video for some reason (if anybody knows how to use it for pictures, info would be greatly appreciated). Instead of a notch (yuck!) The front camera is in the top left hand corner, which is much more out of the way. Also, somehow, there are minor scratches on the back of the phone already, but that's just because my case took a while to come in and even with a clear case I can't see the scratches without removing it. Overall, I'm very surprised by the quality and feel of this phone; it is more than worth the price tag. Pros: -No notch -Wide angle camera -Runs well -Cheap -Stylus oddly convenient Cons: -Body easy to scratch -Wide angle camera only for video?
I would recommend this to a friend Just stay away.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is all trash. It even sucks from my kids point of view. It doesn't run the simplest of games and it drops calls for no reason. The one function it's for it can't do. The stylus randomly stops working and I took it back and traded for a new one and it did the same thing.
No, I would not recommend this to a friend