Customer Ratings & Reviews
- Model:
- PAH10002US
- SKU:
- 6398515
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Moto G Stylus for its remarkable camera quality, affordable price, and the convenience of the stylus feature. The long battery life and ample storage space are also highly appreciated. While some users have concerns about its durability, the lack of wireless charging, NFC, and a slight learning curve, these drawbacks seem to be outweighed by the phone's overall strengths.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print reader almost never works which is super annoying and inconvenient.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nldp, this is unexpected for the Moto G Stylus. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Very mediocre too pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features not as advertised battery life sucks should have upgraded to next model
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rodriguez, Sorry to hear you're dissatisfied. As we stand by our phones, we'd like to know why the battery life is not good. Write us an email at supportforums@motorola.com. -Jess
Excellent value good customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the moto and it works good. The employee of best buy was very helpful.
I would recommend this to a friendThe worst phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst phone I ever had in my life. I exchanged 2 of them , and they had the same problem, the people can not hear me clearly while I’m talking. Stay away with this terrible phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Thinh, thanks for posting. As we stand behind our products, we would love to help get this fixed. We would appreciate it if you would email us at supportforums@motorola.com for us to further assist you. We'll be there to help. - Mike
Crap service, Crap communication, Crappy attitude
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You suck, Top to Bottom. IT rude, arrogant, Phone service non-functional, follow up non-existent. You have wasted a tremendous amount of my time. You have my phone number as a purchased it from you. Look at the records and my calls. It supports all these claims. Yes, you truly Suck.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tall,
We're sorry to hear that you have a bad experience with us. We would like to help you with your concern as we stand by. Please do share us your details at supportforums@motorola.com and use this subject as a reference BestBuy/MotoGStylus_PhoneWillNotWork and we'll be there to assist you. - Frank
keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great phone seems to stop working quite a bit
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're not satisfied with this phone. As we stand by our phones, we'd like to know how it is not working. Write us an email at supportforums@motorola.com. -Jess
Junk phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this phone for 13 months and I hate it. the battery drains faster then any phone I've had. sometime doesn't want to wake up freezes up sometimes . can't wait to buy a different phone.
No, I would not recommend this to a friendUnlocked Cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All features with Verizon will not work on this unlocked phone. This should be mentioned prior to customers buying these type of phones.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi,
Thanks for sharing your feedback with us. This phone is unlocked to major US carrier including Verizon as per our carrier compatibility chart: https://www.motorola.com/us/carrier-compatibility. However, there are certain features that will be carrier dependent. If you have any questions or concerns, please do not hesitate to reach out at supportforums@motorola.com and we'll be glad to help you from there. - Frank
Glitches
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone glitched from the start. Best Buy did not have cases available and the screen broke just by setting it down on a hot day the day after I bought it. It eventually went into a never ending restart cycle.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BestSam, Sorry to hear your phone screen broke. The device can still be repaired with a fee. We recommend that you have your phone repaired. You can find your repair options on our site: https://motorola-global-portal.custhelp.com/app/mcp/service, and they include an extensive carry-in repair network that in many cases can provide same-day service. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue. And of course, we always have mail-in service and some fix-it-yourself options. -Jess
Problem buying refurbished phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone as refurbished online thru Bestbuy.com. I have had nothing but problems since about 30days after I bought it I learned my lesson buy new and get service plan.
No, I would not recommend this to a friendGarbage phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give no stars, I would have. This phone was crap, it kept resetting and not recognizing the sim card. A total headache.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ToyWard,
Thanks for reaching out and we're sorry to hear that you're having problems. We stand by our products and we would like to help you get this resolved. Kindly send us an email at supportforums@motorola.com and please provide this link as a reference BestBuy/MotoGStylus_AutoResets so we can assist you properly. - Frank
No moto
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Motorola with the stylus is terrible it stopped working on me just outta the blue it turned off and never turned back on and I lost all my stuff on it it was horrible
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Amyv, Sorry to hear your phone won't turn on. As we stand by our phones, we'd like to see what causes it. Write us an email at supportforums@motorola.com. -Jess
What happen to good Service??????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy we got the phone from at bestbuy didnt do anything to help us.......he acted like we were bothering him!!!!!!! Bestbuy at one time had GREAT service....not NO more!!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi USMC,
Thanks for reaching out. We would like to know about your concern about the phone. Kindly send us an emaiil at supportforums@motorola.com and please refer to this link as a reference so we can assist you properly. - Frank
No communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review it because it still hasn't arrived. It's 2 weeks late and no way to contact anyone other than an automation saying that it's late.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .HI Jdeedman, sorry to hear this. I would suggest contacting BestBuy for further assistance at this time. - Mike
POOR QUALITY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED THE PHONE AND WAS EVEN TOLD BY THE BEST BUY EMPLOYEE WHAT CAN YOU EXPECT FOR A MOTOROLA PHONE. THE PHONE WAS BELOW SATISFACTORY.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, thanks for your report and sorry for the troubles you have gone through. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy this phone camera sucks !!!! take a picture cant edit it at all says unable to save !!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi techdoug, We haven't heard of this before. As we stand by our phones, we'd like to get that checked. Write us an email at supportforums@motorola.com. -Jess
Good size screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, screen shatters easily. Bundled with the protection plan, it can easily double in price.
No, I would not recommend this to a friendbad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. The tutorials aren't helpful. Take it back, I'd rather be without a cellphone than keep this one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi badcellphone, thanks for reaching out and please let us know what we can do to help. May we ask what is the issue with your device? Please email us at supportforums@motorola.com if you would like some help with it. We're always there to help.- Mike
Motorola - Moto G Stylus Cell Phone with 128GB
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone broke after one day. Stopped working. Wouldn't power on. I would not recommend this.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nnel, that's unexpected for the Moto G Stylus. We suggest contacting the Best Buy to have the device returned. If you have questions you need help with, write us an email to supportforums@motorola.com. We’d like to help. - Mike
Not durable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All 2 phones I bought have spoiled in within a year.
No, I would not recommend this to a friend