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Customer reviews

Rating 4.4 out of 5 stars with 1331 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Stylus for its remarkable camera quality, affordable price, and the convenience of the stylus feature. The long battery life and ample storage space are also highly appreciated. While some users have concerns about its durability, the lack of wireless charging, NFC, and a slight learning curve, these drawbacks seem to be outweighed by the phone's overall strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,331 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my carrier i was very displeased that I couldn't get it to work with my carrier

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmyDenise, thanks for posting and we would like to help. May I know what carrier are you trying to activate the device with? Please share us your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I talk to anyone I could not understand what they say because of some kinds of noise.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is not typical. As we stand by our phones, we'd like to look into this deeper. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    I bought the open box and camera has a cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was listed as excellent quality. But the camera has a cracked. Not happy about that.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kroll37,

      This should not happen and we're sorry for the inconvenience. Please share us more details at supportforums@motorola.com so we can assist you with this concern. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Want to return it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to return it and the store wouldn't let me so I am in the process of disputing it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Check1two, sorry to hear that you wanted to return the device. It would be best to contact BestBuy support to see if they have options that they can provide for this matter. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Phone is a piece of Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States that it should last up to 2 days battery, mine last maybe 6 or 7 hours with no usage.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Scott,

      This is unexpected for the Moto G Stylus. There are many factors that may affect your battery percentage and we are here to assist for getting it fixed. Send us an email at supportforums@motorola.com and kindly refer to this as a subject reference BestBuy/MotoGStylus_BatteryDraining. We're standing by to help. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Avoid the motorola g stylus all together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow, it's unresponsive, it should not be bought.. Bottom line; avoid this phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesNolen, Sorry to hear you're disappointed. As we stand by our phones, we'd like to help with your device. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is terrible. It's extra sensitive and functions turn on and off by themselves.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motostylus, This is unexpected that it turns on and off on its own. As we stand by our phones, we'd like to know more details why it goes on and off. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone didn’t recommend to your friends and family because myself experience.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ajay,

      Thanks for sharing your thoughts and we would like to help you with your concern. Please do send us an email at supportforums@motorola.com and kindly refer to this as a reference. We're standing by to help. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Badbuy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not Trudy at all and the charger port breaks very quick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with the customer care center and waiting time/hold time

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sree, this is unexpected. As we stand behind our products, we would love to help get this checked. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke almost instantly. Picture went that great. I dont recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cryssa, we know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link https://motorola-global-portal.custhelp.com/app/mcp/service/ and they include an extensive walk-in repair network that in many cases can provide same-day service, plus mail-in and some fix-it yourself options. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Stylus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was getting hot when it was charging poor Quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think Before You Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fell short of my expectations. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gracie, thanks for your report and sorry for the troubles you have gone through. If you have other questions, please don't hesitate to drop a message. Hope you give us another chance in the future. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Receiver can't hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has microphone issue. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gabgab, I’m really sorry for how frustrating this situation is and I'll be happy to look into your case. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.- Mike MotorolaMobility

  • Pros mentioned:
    Camera, Storage

    Rated 5 out of 5 stars

    Moto G Stylus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good it takes good pictures and I love that it has a lot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage, Stylus

    Rated 5 out of 5 stars

    My favorite phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all of the cell phones I have owned over the years, this phone is my favorite. I bought it because of the reliability of Motorolla cell phones, the amount of space, and the camera capability. What surprised me the most is how much I absolutely love the stylus. The stylus is easy to hold and very functional. It makes typing and moving through applications much more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bang for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was excellent! For 200 bucks was the best phone by far I owned. Still works like a charm, is updated, and do not show signs of slowing down yet. I do not use the pen at all, just because I don't use applications for taking notes or so.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid and reliable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid phone honestly. I've had this phone for about 3 1/2 years now. It still has good battery life, newer apps work with it still, and it very durable. I also love the headphone jack it came with considering I work with legacy hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using this phone. It's good for the price. Definitely runs lots of apps well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's a winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I don't give 5 stars is I've only had it four days. Battery is a beast. I use it twice as much as my last phone (LG that I had to charge 1-2 times daily) and I've charged it twice in four days. Woulda preferred the G Power but 128G internal was too good to pass up. If had to knock it for something it would be not having a 'back' button (real useful internet browsing) or at least I haven't found it yet. Read the bad reviews and most seemed centered on battery and broken screens. Any manufactured item will have x number bad, return under warranty if there's a battery problem. As for the broken screens, put a case on it right away and don't dribble it. Not many phones can take being bounced too well. Darn good product for a really good price.

    I would recommend this to a friend