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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 258 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Moto G5S Plus's camera, battery life, price, speed, screen size, storage, and memory. They appreciate the phone's rich camera features, long battery life, affordability, fast performance, large screen, ample storage, and generous memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 258 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel like I'm sacrifing anything I need to stay within my budget. This phone is awesome and a really great deal compared with the flagship options out there! Takes great photos in optimal light, but struggles a little in low light. Love the battery life and fast charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen on my old nexus 5 that I would have used until it died. I purchased the GS5 plus and it was the perfect replacement. My only issue is the vibration it pretty weak and I miss calls and other notices when it is on vibrate. Other than that I would recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The recipient has been very happy with it. The only complaint I've heard is that she wished the camera was a little better, but overall she has been very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone, slow updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid Motorola phone which based on the attributes such as the 64 gig ram should have been much more expensive. I only wish the phone was updated more often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, camera needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels about the same as my Moto pure X, but the camera is not good. Especially for night shots. But then this is a "budget" smartphone. Maybe they'll remedy in G6 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the price. Owning an unlocked phone is greatly advantageous to buying one under contract, with all the bloatware that comes with that arrangement. Motorola quality is top notch and that hasn't changed with their recent acquisition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for nearly a year and i am still extremely happy with it. It has and does whatever i need it to for daily use. Every single day. Easy to use, great display. Great capacity, and the battery life is fantastic!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good phone. The large screen makes viewing articles, books, and pictures very easy. The camera and recorder is not that good but everything else is fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this phone is the great amount of internal storage. Camera quality could and should be better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Entry Level Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wring with stock android. This entry level phone has good specs for the price. If you want a cheap dependable phone that has great battery life, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 64 G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because old phone with 16 G was a pain to keep apps up to date. This one has great storage and other really nice features. I use Tracfone and this works well with that system. Reasonable price compared to Samsung Apple flagships

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto quality still tops; excellent price for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3-year-old Droid Turbo with this - it's a better phone with the possible exception of battery life. I get about 30 hours on a charge; expected more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my husband.. We bought our son same device last Xmas and it was a perfect fit for him..easy to use and good size.. Husband loves it!!! I will be upgrading to the s6 plus this coming holiday..ty Motorola..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good except one feature I don't like is that you can't just select the messages you want to keep you have to clean the entire box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has 64 GB internal memory, so you can have many apps on the phone. The 4GB processor is great for loading programs with less load time. It has a sturdy frame, which I'm hoping will keep the phone working a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use phone. Google based systems are simple to follow. Sound quality and visuals are good. Photos from camera are less than perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new cell phone and a guy I work with recommended this Moto. Then I went to the AT&T store and was recommended the same phone and to go to Best Buy. Great advice, great phone. Great service from Best Buy also.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Teedub,

      Thanks for your feedback! The phone is indeed a great and recommended by some users due to its simplicity as a stock android device. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    The phone works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a replacement for my son's phone that got wet and turned off. He was getting married the next day. The phone worked well .

    I would recommend this to a friend
  • Cons mentioned:
    Poor design

    Rated 1 out of 5 stars

    glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not operate in a smooth user friendly manner. The storage capacity is n ice even though is taken up by motorlla. Basic functions like wireless charging are missing. I n order to turn on/off wi-fi or mobile data yiou have to enter setting manually rather than using the pull down menu. Poor design, too slow, glass is fragile and unit is slippery. ALSO BEST BUY DOES NOT CARRY ANY ACCESSORIES IN STORE UNLESS YOUR PHONE IS AN IPHONE OR GALAXY. Buy your phone knowing that once you ,eave the store best buy will not help you in any way shape or form. This has been proven to me multiple times with several different devices. Once bought any issues you have go thru the manufacture or service provider only even if best buy activates your phone on site.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi kimm, we are sorry to hear that you have to experience this on your device. We want to know if you still have to deal with these issues till present. Please email us to [email protected] and we will surely help. -Jhei MotorolaMobility

  • Rated 5 out of 5 stars

    Best Phone by the Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so used to use iPhone and Samsung phone's, but I purchased this phone as an emergency backup. However I started to use it more often and bto be honest I like it so much that it is my every day phone now.

    I would recommend this to a friend