Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $209.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Moto G5S Plus's camera, battery life, price, speed, screen size, storage, and memory. They appreciate the phone's rich camera features, long battery life, affordability, fast performance, large screen, ample storage, and generous memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 258 reviews
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set I love it , will buy another set , would recommend this product and it's unlocked to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Moto G and this model has many improvements that make it better and easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unlocked phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Cricket network. Have had no problems since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was good till I dropped it in water.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good phone till I dropped it in water. Had to get a new one for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't activated the phone yet but it appears to be all that it is advertised to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    below average phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor signal reception making it hard to receive and accept calls. Camera started failing after 2 years. Phone is on the heavy side. Even with just a few app installed it is slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it has so many upgrates from other phones . Its a great budget phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I earlier had the Moto G4,which had many problems,but this phone has no such issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this phone has been terrific. It looks great in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device, near stock Android experience. Able to unlock and use custom ROMs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Moto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and figure it out. Love it. I have 2of these phones Moto G5s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get quality for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone. Went to purchase this phone and have been pleased thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is kinda reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolve the problem I was always offline, network connection is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my granddaughter and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to wife and she loves it. She spends hours on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A lot of bug or lack in terms of capability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because of 4gb ram and 64 gb memories bad much cheaper then samsung galaxy s8 or iphone but these below think is killing me and I think I made a wrong decision. Lack in expected capability. 1. you cannot disable the vibration on finger print access ot the phone. I personally don't like vibration but have to live with it as there is no option to disable it. Bug. 1. some time top icon touch is not working and have to press hard to make it work or restart the phone. 2. scroll of dashboard hangs and pagination does not work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Aniruddha, sorry you are disappointed. The vibration on the fingerprint aka "haptic feedback" is a stock feature and is working as designed. About the other issues, Hangs and Freezes are sometimes caused by too many running apps in the background, use your recent apps button to close apps you are no longer using. You may also need to check your internal memory, When the internal memory of the phone is full or almost full, you may experience a sluggish user interface, latency when switching menus, or in some cases the display freezing or reboot. It is a good practice to restart the device periodically (at least every 48 hours) to clear out buffers and memory that may lead to intermittent issues.
      You can also perform these basic troubleshooting steps https://goo.gl/jAGZAQ. Make sure to back up your data if ever you will do the Factory Reset. -Erwin MotorolaMobility

  • Rated 5 out of 5 stars

    Outstanding performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like motarola mobiles very much. This product is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Glad I got this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my phone for about a month now and although I normally don't write reviews, i wanted to share my experience on this item. I'm not big on games. My priorities are it's a phone first and tablet and all else later. Had an iPhone 6s and Asus zenfone3 max. Both ok but not great. As a phone Moto is GREAT. No more dead spots or downgraded signal while I drive. Almost always in 4g lte mode and only a few very remote locations 3g. (I have switched to T-Mobile network from ATT recently because got tired of games and nickel and diming me, and especially nerve wrecking customer service that's useless and helpless in my personal opinion). No lag multitasking even when I have 20 windows open at the same time. Screen, sound, speakers all beyond my expectations. Camera is way better then iPhone 6s or asus (not as good as lg V30), but keep in mind you are not paying double for it either. Front camera is way better too from what I'm told by people I talk to on Skype and Viber. Battery is awesome. I almost feel sorry having to charge it every morning with 40-45% of battery charge left which takes about 40 mins to full charge. The only issue I ran into so far is that T-Mobile visual voicemail doesn't seems to work on this phone, but after talking to support they are addressing the issue as it maybe software related and not device. I have already recommended this phone to several friends and family members who are equally impressed with performance and value of this device. Just keep in mind it's a $300 phone with great specs, camera, sound, screen, etc... If you are a photographer first then you should have a professional camera and not expect your $300 phone to take professional pictures of a $1500 camera. Everything else is great. And it does have Wi-Fi calling feature which works great, but except for testing it out have not had to use it. So far very satisfied with everything this phone has to offer especially for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good phone, real easy to use and get used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the phone, able to do more and like the 64GB memory.

    I would recommend this to a friend