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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 776 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G6 Play for its affordability, long battery life, and ease of use. They appreciate the quality photos they can take with the camera and the freedom to use it on any network since it's unlocked. While some users have experienced slow performance after a few years of use, the majority of customers are very pleased with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 776 reviews
  • Rated 4 out of 5 stars

    Excellent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with nougat 7.0...may be awhile before upgrade to 7.1...other than that very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this series of phones. After previous model i changed fo rnew one and continue loving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My first smart phone replacing the flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like an safe choice to join the smart phone age, easy enough to learn, just one problem - I keep silencing the ring by inadvertently hitting the button on the edge when holding to use the touch screen, Missed several calls because didn't know I had it off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a greater starter phone if you want something functional and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cheap affordable phones can not expect much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy and easy to set up and use..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the top of the line phone, but it seems to be well made and it is easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Buy If Using T-Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and was excited to see all of the features it had. At the time, it was $209.99 which was a great value for a refurbished $349.99 phone. Unfortunately, I should have listened to other reviews which mentioned bad call quality on the T-Mobile network. Within the first few days, I experienced dropped calls on outgoing calls. I would not get incoming calls until a voicemail arrived anywhere from a few minutes to an hour later. After doing more research, it was apparent that while it is being marketed as an "unlocked" phone, it is not. I installed all software updates, reset the phone numerous times, and did a Sony software repair where it completely uninstalls and reinstalls the Android operating system. The same issues continued, so I returned the phone. It is a shame because the phone seems well built with many features. That said, I am not paying $209.99 for a phone that cannot make or receive calls.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wesley. Thanks for bringing this up to our attention. The phone should work with T-Mobile as shown on this link: https://www.motorola.com/us/carrier-compatibility. If reset was done and the issue was not resolved, we could consider a replacement. -Jhei MotorolaMobility

  • Rated 5 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my older phone. It was a different manufacturer but very similar to it, so it was easy to transition to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sophias phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone for our cousin and so far it is working great. She has not complained about it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter and she is totally in love with the phone and what is the best opinion than the teenagers with tecnology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this phone to anyone who wants to upgrade. Perfect size screen, no lag, simplicity at your fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to replace an older Moto 5. Sales rep was helpful and professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good of a product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having issues with sending photos via text message. I need my phone more for work purposes and it's important for me to be able to send photos out and I'm unable to do so. I'm thinking of returning my phone for a different one...someplace else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Cell Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone ever for an amazing price. Clean software, strong performance, big memory, nice camera, big screen and perfect shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its my first time I bought Motorola smart phone and its works better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for two of my kids, gaming mainly, as you can imagine. They claim the phone is fast, reliable with a nice screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this phone for our son, and it has worked well for him. No complaints, and a lot cheaper than the other options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but don't like that I can't text photos or recieve photos on text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Samsung user for years and had to get an emergency phone. This phone has met all standards. I don't even miss the Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs improvements, but it works for the price.

    No, I would not recommend this to a friend