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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 776 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers love the Moto G6 Play for its affordability, long battery life, and ease of use. They appreciate the quality photos they can take with the camera and the freedom to use it on any network since it's unlocked. While some users have experienced slow performance after a few years of use, the majority of customers are very pleased with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 776 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    MUCH better than expected!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from a Moto Z Force. Loved the shatterproof screen feature but battery life is poor now and it is difficult to find a way to replace the battery. So I thought I'd give Motorola's "lower" phone line a try as I prefer the Moto line, and saw that the G6 play has a super large battery. The mammoth battery lasts all day, so it is wonderful to not have to worry about charging this phone like I used to! The phone processor is super fast, the screen size and clarity are super nice, excellent camera (much better than my Moto Z Force), really clear and loud sound, a sensitive rear fingerprint reader (more convenient), and overall excellent quality and build. I didn't use the moto mod feature, so no loss here, and I placed a tempered glass screen protector and case, so hopefully the screen survives any drops! I am happy that there is now a headphone jack as there wasn't on the Moto Z Force. Honestly the only downside that I see is that it has a micro USB rather than the USB type- C connector so you now have to line up to plug in a bit more carefully, but besides that, this is a 5 star phone! At the current price this phone is a steal!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if mine is defective, but my service is not near as good as the iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it purpose. Not very good phone for the price. I can't download any applications.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with set up, tracking etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend to anyone that I wanted to keep as a friend.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, I understand how you feel as it seems like you experienced something different on the phone. We stand by our phones. We're happy to help you out to get that resolved. Please tell us more about your concern so we can further assist you. Please email us at [email protected]. Please refer to this post, we'll surely help. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze a different screens, could not text or receive pics with most but not all contacts, difficult to hear a contact on the phone, returned it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Seba, I know how important these features to you. We usually do some troubleshooting steps for us to figure out the cause and be able to resolve it. Hope you can give us another chance in the future. -Jess MotorolaMobility

  • Rated 2 out of 5 stars

    Poor pictures/camera, voice projection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my son. It is not working well.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sad to hear about what happened. No worries, We stand by our phones and we're glad to help investigate this and get this resolved. Please email us at [email protected] for us to further assist you. Please use Subject: Amazon_your issue (Amazon_Touchscreen issue) on your email, we'll surely help you from there. -Zeke MotorolaMobility

  • Rated 1 out of 5 stars

    crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone seemed to work ok from the beginning, but went downhill rapidly. i will never buy another Motorola phone have had three different ones, never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera on this phone is awful, horrible, take forever to take a picture, the camera crash/error message all the time

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spaitalian, thanks for bringing this up to our attention. We like to check it better. You said there is an error message when you tried to open the app? Please let us know by sending us an email about it to [email protected]. -Jhei MotorolaMobility

  • Rated 1 out of 5 stars

    Stupid phone burned out my chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stupid phone burned out both my sim card and my sd card. I lost a few photos and videos that had not uploaded to Google Photos yet. So. Yeah! Nothing positive to say about that.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeyBlaze, thanks for reaching out. We like to help. Please tell us more about the issue that you have on your device so we could better assist. Please send us your issue and your contact details to [email protected]. -Jhei MotorolaMobility

  • Rated 1 out of 5 stars

    Cellphone died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reached 13% battery and turned itself off and has not turned back on.... just died...

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Carnicelli1, This should not happen. As we stand behind our product, we're ready to look into your device and see what could have caused this to happen. Write us an email to [email protected] so we can directly communicate with you and get this resolved. Please refer to this post, we'll be there to help you. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Camera wasn’t good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the carmera. The picture quality was poor

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kerm, We appreciate having one of our phones. The device has great specifications which you can enjoy. If you have questions or other concerns with this phone, you may reach out to us at [email protected] so we can directly communicate with you and get your concern resolved. We'll surely help you there. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Does not compare to IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola phone is no camparison to a IPHONE. It cannot rate with IPHONE 5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase ever. Very bad reception my Galaxy was better.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This seems odd and it should not happen. We stand by our phones. We're glad to help investigate and get this resolved. Please send us an email at [email protected] with all the details and we'll take it from there. Refer to this post by using the subject: Amazon_(Issue). Thanks! -Zeke MotorolaMobility

  • Rated 1 out of 5 stars

    Worst phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not comparable with any ear buds. Voice quality is very low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow sluggish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this phone at all don't recommend this at all!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Unlocked

    Rated 2 out of 5 stars

    Annoying issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: You can play PUBG on low settings with this phone. Display is good. Camera is decent. Battery life is better than average. It's unlocked. 3.5mm headphone jack. Isn't as wide as older phones and easy to hold. Cons: Was lead to believe it would receive 9.0 pie... that will probably never happen. Haven't had security updates in the last 6 months so it's probably no longer supported. Sound settings don't sound the greatest. It's hard to hear people thru the ear piece because everyone is muffled. WiFi issues a plenty. Honestly I'm not sure if I'd buy another Motorola. I've had better luck with Samsung and LG, but if you're looking for a unlocked phone that doesn't need to be charged all the time it's maybe an option. Just be prepared to be disappointed in one way or another. If it finally gets Android 9.0 I'd maybe bump my rating up to 3 out of 5 if it fixed some issues. As of now.. 2 out of 5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All you need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone all day and everyday like most people. I expect a certain level of functionality to get things done. This phone is fantastic. Big screen but narrow so easy for one hand use. Battery is the best. On second day of heavy use with 50% left. After initial set up and app updates phone performs smooth and consistent. Coming from Galaxy S7 and I can see how much better this phone runs. Sound is great. Front speaker gets pretty loud and clear. Call quality was good too. No issues. Screen looks great and can get pretty bright. Love the build quality. All plastic. Don't like my phone made of metal and glass. Plastic phone's are getting harder to get and I don't know who decided metal and glass was better for phone's anyway. Overall extremely satisfied with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Invincible phone!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me father works in construction and is very hard on devices, but this phone lasted him over a year. It only finally broke when he left it on the dash of his car and it got run over. He then got it replaced with his warranty and then gave it to me when I got a phone. I am a teenager and I have broken many phones by accidentally dripping them or throwing them halfway across the room by accident occasionally, but this phone never broke, not even a crack. I also have a real problem with pockets and my phone is always seeming to fall out and I once dropped it in 4 inches of snow and couldn't find it for over an hour I finally found it and it turned on fine and the battery hadn't deteriorated at all and still held a charge all day and as a teenager I am always on my phone. So suffice it to say I absolutely would recommend this phone and love it so much!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone, No Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. No hiccups yet. Coming from a G5 Plus, this seems like an upgrade with one exception. The camera is not as good as the G5 Plus, not as sharp and a little washed out. Not a deal breaker for me but maybe for someone else. Battery life is excellent. Overall a good phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great battery life and colour saturation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only few things I really like about this phone is the battery life, the colour saturation, and the way it's design. I've had it for 5 months and keeps on freezing up, and crashing. In the past four hours, I've had to restart 7 times. The camera quality is fuzzy and blurry.

    No, I would not recommend this to a friend