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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1902 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Moto G6's price, camera, and battery life. They appreciate that it is easy to use and that it is unlocked. Some customers have concerns about the phone being slippery and fragile, and a few have mentioned issues with call quality and the lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,902 reviews
  • Rated 1 out of 5 stars

    Great Phone If You Like WiFi Problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was OK except it failed miserably when trying to connect Direct WiFi access to some devices. I wouldn't buy a Moto phone again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone worked great for the 1st week and a half. then the screen went out on it. If the phone needs to be dependable, probably not the best option.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lauraw2016, sorry to hear this and we would like to help. If you are having issues with your screen. Please email your contact information at [email protected]. Please include the IMEI of the device and a brief description of the situation.- Mike MotorolaMobility

  • Rated 1 out of 5 stars

    No Wi-Fi calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just unbelievable to me that in 2019 a modern smartphone would be sold without an option to call over a Wi-Fi network. Just ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told it was a very durable phone, so no case need, dropped one and it shattered. BS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone and started having problems with the volume on the hardware. later with the earphone set connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away, had many functional issue after 30 days battery and os failed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get ANYTHING ELSE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST piece of trash I've ever used! Worthless, even as a toy for my 4 year old grandson!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome phone! Great Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago when the Galaxy S5 was brand new I bought one of those phones. It was great for a couple years but that price was crazy and that was only $600. This phone is fantastic and the price tag is much better. -There is no noticeable lag on this phone. Android is basically stock with essentially no bloatware. -Motorola from the factory allows you to unlock your boot loader if you wish to root it. (This will void your warranty, but having the option built in is nice.) -Looks much more expensive than it is and construction is solid. -USB-C is nice and charges quickly. -Moto Actions are surprisingly useful. -Headphone Jack is on this phone! Such a great idea! -Speaker is actually decent for loudness. It uses the same speaker that you place by your ear so the speaker is on the front rather than the back. -The cell radio (transceiver) seems to be high quality. I seem to have service more often than with other phones and more bars. Some people complain that OS might go out of date, but I believe this might get upgraded to Android P. Android O's features like Picture-in-picture are fantastic. I'd say don't let this stop you. I personally would buy this over a new Galaxy. The price and the Moto Actions sold me. The one possible downside is that MiraCast is disabled be default. (Google stock OS is the same way.) With root you can turn it on, but I don't think very many people use this feature anymore. Motorola is just following Google which designed the OS, so it makes sense in that way.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: - Screen resolution is kinda blurry - Slow. I could barley search the web or open app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have bought motoG cell phone 4-5 times

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery damaged in just 1 year or less with no replacement, will no more buy MotoG cell sphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone froze took off case to return case was stuck on cracked the back of phone now I’m stuck with phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Baxter. Thanks for letting us know about the situation that you currently have on your device. Please let us know where are you located and if possible, attach a photo of the damage as well so we could better check by sending it to [email protected]. -Jhei MotorolaMobility

  • Rated 1 out of 5 stars

    Broke already

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the phone in February, could not get any replacement parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a year i lost battery and display :( i am not sure about others

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best. It always has been. We're had some problems with the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery blew up after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy phone battery blew up phone unusable would not recommend buying this model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it unless you want a paper weight not worth the effort of a purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone have bad quality of signal and speaker is very low volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard Freezes Too Hot when chargeing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard freezing too hot when charging seriously reconsider buying

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shiela,

      This is not typical. Let me further help. Are you still having this concern? Have you tried rebooting the phone? Do you have multiple apps running in the background when this happened? Regarding warm/hot when charging, it is normal that the phone gets warm/hot when charging especially when you are using a turbocharger as it emits more heat than the usual chargers does. Send us an email to [email protected] for us to further assist you. Please refer to this post. We'll surely help.

      -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile phone has battery issues. It does not charge anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung and this was much different and didn't like

    No, I would not recommend this to a friend