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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Moto G7 Play's affordability, with many stating it is an "excellent phone for the price." The phone's camera is also widely praised, with users calling it "great." Other positive aspects include its user-friendly interface, long battery life, and unlocked status, which makes it compatible with various carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 910 reviews
  • Rated 4 out of 5 stars

    I just got it I just started using it so far I rea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it I'm just now starting to use it so far I like it there are a few different options on there that I'm not used to so far but I guess I'll get used to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for people on a budget. I got it as a spare phone after having been told it would cost me twice the price to have the screen fixed on my S10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as user friendly as I would like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like it more user friendly as have problems with ring tones and have not figured out how to turn off the notifications ring or at least turn the volume down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right for a cheap phone ($170), just an OK usable Android phone. Replacement for another with less memory and features

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 3 out of 5 stars

    Ok phone for use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to give as a gift to someone in Cuba. Nice unlocked ph fir the country. Worked slowly but was nice and clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Melly, Thanks for your having one of our phones. Glad they are enjoying the phone. But please take note that this phone's warranty is only available here in the US. If you have questions or concerns write us an email to [email protected]. We'll surely help you there. -Jess MotorolaMobility

  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Lasted a few weeks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid I shouldn't have expected much. Worked fine for a week or 2 and then it started acting up. Freezing, lagging, generally not responding. I have not added any apps to this new phone and it is acting up worse than my last one which was 5 years old. Pretty disappointed in this phone. Gonna have to find a new one soon and it probably won't be a moto.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeadReckoning, this is totally unexpected. We stand by our phones and we're glad to help investigate and get this concern sorted. Write us an email to [email protected] so we can directly communicate with you and get this resolved. We're always there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto comes theough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a Motorola phone, so i know theyre good phones. I bought this for my aunt because she needed a new phone. Shes really been enjoying it since. It checks a lot of boxes that youd expect from a budget smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good entry level phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features normally only on more expensive phones for the price. Good for someone who just needs basic features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory for a very low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't want cheap junk but don't want to pay hundreds for a fancy dancy phone this one works fine and is a solid phone, enjoyed by daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto g7 play is a great smartphone at the right size for a right price. It is not too big nor too small. It comes in a handy size. It's screen and cameras are as good as flagship phones. It's specs are good enough for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my husband wanted. Perfect size, great battery life, easy set up, great sound quality. Not gamers, did not need all the bells and whistles or super large screen...just an overall good phone...his 3rd Motorola.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Moto G. It took me some time to set it up, because of some of the new features in Android. Once I got everything customized the way I wanted, and set up it works great no trouble at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid-level phone for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto G7 Play with 32GB Memory Cell Phone is a good mid-level phone. Good features and sound. Better than the LG Stylo 3 I had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok...camera not great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a budge Moto phone....not much to say. Works fine for my mother, and is faster, and over better than the Moto E3 it replaced. Camera is typical not good in doors, very mush and often blurry pictures, pretty much the same quality as the older E4. Outdoor pics with plenty of sun, look quite decent, for a budget phone. It has locked up and needed a hard reboot a couple times on her. Battery life for a heavy user like her, not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why are other phones hundreds more for what ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good i don't see anything it does not do that the 800 dollar phones do so yea good phone good price don't be foolish and pay big bucks for something you can drop and brake then be heart broken .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub Par

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is okay.I would not buy this looking for great pictures. Otherwise it performs similar to any other average android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a little bit of a problem getting all my pics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone since I've learned more about the operation of it, my only problem is I didn't get all my stuff to transfer over from my old phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad phone at all, but specs are a little wea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price, you get the basic hardware specs for essentials. I would have liked Motorola to give this 3GB of RAM. That would have improved performance. Buying it at Best Buy was a mistake as any dissatisfaction I had initially was squashed due to Best Buy's $40 restocking fee. You can't test the phone out in store so if you are dissatisfied, you still lose in the end returning the phone. Or at least lose out $40.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the better way to go.the phone e is amazing and you could buy the phone and then hook up whenever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple design with headphone jack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone and picked out this Motorola G7 play. He is a fan of the 3.5mm headphone jack. It suits his needs.

    I would recommend this to a friend