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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 910 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Moto G7 Play's affordability, with many stating it is an "excellent phone for the price." The phone's camera is also widely praised, with users calling it "great." Other positive aspects include its user-friendly interface, long battery life, and unlocked status, which makes it compatible with various carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 910 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good one. If using it for photos, be sure that the camera is not that great.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for taking the time to leave a review, Bikash. We would like the opportunity to investigate your feedback further. Please share us your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    No NFC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low performance, but good for the price. I needed a phone that has NFC capabilities though, and this phone doesn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that bad for the price , definitely a phone for someone who dont care much about taking pictures or video

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget phone , worked for expected for some time , had issues with speaker after some time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my brother as his first phone and so far he’s loving it. No complaints from me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avg phone great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for beginners. Bought for my daughters first phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited that Moto was making cells again. My first Cphone was a Moto and was fabulous. I qas pleased with the new phone EXCEPT the volume and off/on controls are on the same side and in close proximity. Using it was a nightmare; friends had to block my number until I replaced it a Samsung, my go to brand.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Notnow, thanks for the feedback and your interest. We're always looking for ways to improve and we'll pass on your request. Let us know if there's anything else we can do to help. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Good for the Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a backup phone... Don't expect too much... You will get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AntonioPBorges, thanks for taking the time to leave a review. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected] so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    For regular Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory but over all for the price it is a good deal

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohua9, Thanks for your review! If you're interested, we'd like to hear your story here on this one G7 Play community: If you're interested, you may want to check our G Stylus community here: https://forums.lenovo.com/t5/moto-g-stylus-2021/bd-p/moto_g_stylus_2021_en. Would love to hear your story. -Jess. MotorolaMobility

  • Rated 3 out of 5 stars

    Nice phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for entry level smartphone. Decent camera and user functionality options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter thinking it would be a good phone like the G5. However, this phone has horrible reception. It will hardly ever connect to the internet / network except when at home through WiFi. It is supposed to be a smartphone, but she can only use it for phone calls. This phone even has problems sending texts. I could have bought her a flip phone for a lot less. Don't be fooled by the price; it is not worth it!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cape, If you still need help with your phone, let us know. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    less vibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am deaf and I feel the phone doesn't support strong vibration and flashing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like all Motorola's,,,defective ,,,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Motorola I buy ,,,,this is my 8th ,,,screen freezes,,slow ,,,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice phone if you don't really use it to talk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this phone as an upgrade to the Moto G4 I had a few years. I actually liked almost everything about it. Nice size, nice price, nice features. But every time I tried to talk to someone on the phone, the call was dropped after a minute or two. I tried everything to figure out what was happening. Called my provider, and then Motorola. Went to the recommended cell phone repair shop to have it "re-imaged". But still the same problem. Best Buy won't let you return a phone after 14 days. So I gave up and ordered a different Motorola phone from my cell phone provider. And it works great. So the problem with the G7 I got was not the network or the provider. I guess the phone was defective. Oh well... I still like Motorola phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi George, Sorry to hear your phone calls dropped. As we stand by our phones, we'd like to know more about how it drops. Write us an emall at [email protected]. -Jess MotorolaMobility

  • Rated 2 out of 5 stars

    Good Budget phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was working great and then it started getting really hot then it will freeze and shut off . This happens twice a day, I'm am not happy with this purchase at all. I wish I never spent money on this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sarbear,

      This is unexpected for the G7 Play and we're sorry for the inconvenience. We stand by our products and we would like to help you with this matter. Please share us more details at [email protected] and kindly provide this subject BestBuy/MotoG7Play_Freezing as a reference so we can assist you properly. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for a regular phone, good enough for every day use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this phone only got it because I lost my iPhone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not a good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my cellphone some times get frozen, it does not works good

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jorgenavarro, my sincere apologies for what happened and we would like to help. Please email us at [email protected] for us to further assist you. Please use Subject: G7 Play_your issue (e.g G7 Play_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Simple to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my uncle and he is happy wit it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't worth my money and time. I wish I never bought it

    No, I would not recommend this to a friend