Customer Ratings & Reviews
- Model:
- PAE80008US
- SKU:
- 6331397
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Moto G7 Play's affordability, with many stating it is an "excellent phone for the price." The phone's camera is also widely praised, with users calling it "great." Other positive aspects include its user-friendly interface, long battery life, and unlocked status, which makes it compatible with various carriers.
This summary was generated by AI based on customer reviews.
Too small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the phone a little over a week but it's too small. The volume and power button are on the same side which makes it somewhat confusing
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brolad,
Thanks for purchasing our products and we'll relay this feedback to the team. In case you need help with the device, please email us at [email protected] and we'll be there to assist you.
- Frank
Phone wasn't good at all.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was defective. I had to reset it several times in a short 3 days. I ended up taking it back and getting a Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carolee, Sorry to hear you had to return the phone. Write us an email at [email protected] for any questions or concerns. -Jess
VERY SMALL FOR THE PRICE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not interested in this small product and would not recommend to other customer, waste of purchase.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NA4m,
Thanks for sharing your thoughts and we would like to know if you have a problem with the device. Please send us an email at [email protected] and refer to this link as a reference. We're standing by to help. - Frank
Hard to type, small and slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is small and that’s hard to type. Unfortunately I lost the date to return that.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Frampton10,
Thanks for sharing your feedback and we'll relay this message to the team. For other concerns about you phone, feel free to reach out at [email protected] and we'll be there assist you. - Frank
Not good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good purchase, I end up returning the phone to the store
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone would not hold a charge, also would not receive messages. Had to send back to get a replacement.
No, I would not recommend this to a friendOpen Box item - was account locked
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything look good, however, once we arrived home it was account locked, had to return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Luis23, This should not happen. Sorry to hear you had to return it. If you have questions write us an email at [email protected]. -Jess
Poor quality product , battery died in less than a
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product , battery died in less than a year . Phone get hung frequently
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shobhit, Sorry to hear you have an issue. As we stand by our phones, we'd like to know more what happened. Write us an email at [email protected]. -Jess
Battery drains very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains very fast. very bad and not satisfied at all
No, I would not recommend this to a friendDoesn't connect even when I'm in WiFi. Not user fr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn'tconnect even when I'm in WiFi. Not user friendly
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Esther, This phone does work with Wifi. We’re happy to help get this connected. Write us an email to [email protected]. We’re standing by to help. -Jess
Not worth,the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap, same problem,as other phone,slalesman ,did not know, the product, very good..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Childs01j,
We appreciate your feedback and we do apologize for all the troubles you have gone through. We hope that you can give us another chance in the future.
In case you need further support, please email us at [email protected] to further assist you.
- Frank
Not worth the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a slow phone, even in between iPhones this was painful to use
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Christiana, Sorry to hear your phone is running slow. Have you tried to restart your phone. As we stand by our phones, write us an email at supportforums@motorola.com. -Jess
So sensitive to touch that we don't use it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensitive to touch Not easy to use for beginners on smart phone Sorry I bought it
No, I would not recommend this to a friendI am sorry that I bought this phone. It is clumsy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this phone again and will not recommend it to anyone I know.
No, I would not recommend this to a friendYou won't set it up for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still need my wife's Google data transfered from her old phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mark, We saw your review. We'd like to know more details. Write us an email at [email protected]. -Jess
Great phone for a kid.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is horrible and the clarification is not a phone for adults.
No, I would not recommend this to a friendHate this phone!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible phone. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Coffee,
Thanks for purchasing our products and we would like to know more about your experience with our product. Please share us your details at [email protected] and simply use this subject BestBuy/G7Play_NotWorkingProperly as a reference. We're standing by to help. - Frank
Ippor quality device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vey slow ans screen breaks easily. Just a horrible purchase.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Price
Love this little phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my much-loved Samsung S7 was damaged and "died" I had to get a new phone. I’ve had Samsung phones for years but at the time I couldn't afford a new Samsung S9 much less the S10. I "settled" for this phone because the price was right (under $200.00 for the unlocked version). I've only had it for a couple weeks and have not regretted the purchase for a moment. The antenna is superior - my old phone would only work in certain places in my home; now I get a good signal everywhere. Other than a few seldom-used Samsung apps - like Samsung Pay - the phone does everything I want it to do. The picture quality seems great though I haven't printed any so can't compare to other printed photos. The battery life appears to be amazing - much better than I could ask for. I love that you can not only tell the time but how much battery you have left plus the date when you just pick up the phone. The sound quality using the speaker is OK for calls. I only listen to music with ear buds or bluetooth speaker. Maybe "stereo" speakers (which it doesn't have) might make a difference but hey, it's a cell phone not a Bose music system! I was prepared to dislike this phone because it wasn't a Samsung – and I do really miss cordless charging – but I’m happy that I found an affordable phone that works everywhere in my house. Thanks Motorola!
I would recommend this to a friend - Pros mentioned:Price
Great Budget Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto G7 Play is great budget phone. Sure, you are not going to find the greatest camera installed or have enough horse power to play the latest games. But if you want excellent call quality, dependable stock android Pie interface, and a phone size you can use with one hand, then this is your phone.
I would recommend this to a friend