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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Moto G7 Play's affordability, with many stating it is an "excellent phone for the price." The phone's camera is also widely praised, with users calling it "great." Other positive aspects include its user-friendly interface, long battery life, and unlocked status, which makes it compatible with various carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 910 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent phone got the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pretty decent phone for an inexpensive price. It gets the job done. Fast charger and it's plastic so it won't break as easily as their other glass ones.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    love my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone.......not much of a learning curve for this older woman. For the first time in owning a cell phone, I butt dialed someone........it was hilarious. NO PROBLEMS!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but I have problems with texting some people with Apple I Phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    basic smartphone great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a less expensive smartphone, it has some great options that I have yet to learn to use since I've only had it about a week. One thing I can say it has a great battery life and can go 2 days between charges. The camera is mediocre and doesn't compare with samsung or iphones, The staff at best buy was outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone is good for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and it's good for the price. Battery life is good but sometimes the apps crash.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good cellphone. Good value for what you get.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unlocked on sale versus buying it from cellphone company at full price. Works great for a non high end phone. Had everything we need for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great battery, excelent for kids.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 11 old boy , he is so happy , easy use, long battery, good quality, good phone for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying using my Moto G7 Play phone. My experience ordering it from Best Buy went very well and the price was quite reasonable. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all for way less money, great audio on calls, no bloatware installed. And stick a $25 64 gb micro sd card in it and you have 96 gb of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Square transactions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good value. I use this one in my antique shop and my staff like using this phone for sales transactions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because my mom drops her phones alot and she broke hers so I didn't want to get her an expensive phone but this phone is perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He likes it but the finger print reader stopped working and there’s some complications with his text. Not sure if it’s worth the $200

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall, a quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old g2 and so far I'm pleased with it. Good screen color, quick downloads, not much bloatware. The camera works well, but I'm not pleased with the three-quarter camera viewing screen. When I tap the camera icon on the old g2, I get a full screen view and great wide-screen pix. The photos on the g7 are truncated (narrower), and I can find no way to widen it. This appears to be common in the newer phones, since I checked several other Moto phones, as well as other brands at BB. They all have that narrowed viewfinder. If anyone knows how to change this, let me know. FYI, I called Motorola about it but the tech didn't know what I was talking about. Otherwise an excellent mid-range phone for the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mitch, thanks for your feedback. As we stand by our phones, we would love to help. You mentioned you've contacted our Customer Service Support. May I have your reference number please, so we could check the case? Please send us an email to [email protected] referring to this post. Kindly provide this link and we will surely assist. -Ruby MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Birthday gift for my wife. She had a smart phone that barely functioned. It is fast, easy to setup and gets great battery life. She is very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone for granddaughter and the phone part does work just mostly texting messages. Is a nice phone for the price would buy this one again.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Moto phones are consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick with Moto, and they don't disappoint. I got the play, it's a little small, but it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and Motorola has some really nice features like shaking the phone twice to turn the flashlight on and off. It has been a great experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    durable / affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good durable phone long lasting and affordable, second one to purchase. Staying with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very nice and good camera for anyone in this price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera love the spaces and quality gestures size all is well so far bought for my wife she love it ,thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these, one for each of my sons and they love them. The screen is a good size, the speakers are loud and the camera takes really good pics.

    I would recommend this to a friend