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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Moto G7 Play's affordability, with many stating it is an "excellent phone for the price." The phone's camera is also widely praised, with users calling it "great." Other positive aspects include its user-friendly interface, long battery life, and unlocked status, which makes it compatible with various carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 910 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone. Apps ready to go and it's fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and comes with everything- including zoom. Fast too. And it was cheap! Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone when kept dry!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great phone, all except not being able to upgrade my android os. It also looses battery life over time which sucks, and does not withstand being submerged in water (multiple times). Still a good phone from a reputable brand. I always stick with Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was easy to use. plans was basic and all that was needed. the store needs to carry more accessories though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best at the moment...quality pictures and great sensitivity with great battery life...sleek and sexy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for a kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12yo and he loves it. Simple to use and sturdy enough for his age. Also good price for a starter phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone with great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality looking phone. Great features to make things easier or to access other parts of the phone quicker. Great size of screen to watch videos and the volume is very good. Very satisfied with my purchase and the customer service from the employee Karina was very helpful with my purchase. I will definitely be coming back to best buy for more electronics in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a phone that was small enough to fit in my pocket and that does the basic functions. I don't play games or stream movies on my phone so I don't need anything fancy and this fits my needs. The camera seems OK. My only problem is that the screen never looks really white. It has a dirty look, especially around the edges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for a great price. Has all the same features as the phones that cost four times as much!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and its design makes it very easy to operate. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price a great current Android phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just note this phone has 2 GB of RAM and 32GB of Flash but compared to others in this range you can add a MicroSD to expand storage. Nice size screen and a fingerprint reader on back works well. Running Android 9.0 and seems pretty quick. Not going to crush high CPU demanding games but seems good for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Motorola G7 play malfunctions. I need to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Motorola phone person. I've never had any problems with any of my Moto phones.buntil now. It picks when it will ring. It changes font size off and on. The apps and writing get really small then big again. This all happens at any time during my usage. I need to exchange it and have all of my info transfered when getting a new one. 213 321 1767 let's do something about this problem. Thanks, I know somebody will make it right

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jamiemilam3333, that's not typical and we understand how important the battery life of your phone is to you. As we stand behind our products, we would love to help get this checked. Please email us at [email protected] for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace a Samsung Galaxy S5. Love the features, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone and good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Motorola Android phone. Works great and priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto g7 play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone and the price is awesome. Looks like a high dollar phone. Performs like a high dollar lphone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an acceptable phone without the premium markup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exceptional price for a good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive, fast phone, nice camera, adequate storage at a great price. Service seems good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the narrow width, however the phone is not comparable with the Moto G 3 I handed down to one who drowned her water proof Moto G 3. It seems the mike screen came off somehow in the dungeon (purse). I got what I needed in the G7 which was gyro and accelerometer and I will suffer through the poor camera. I do not see how the newer model with the same pixel claim could devolve in performance, but my thoughts are restricted by old fashion methods.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for talk text and browse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for talk text and browse at the price range

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 2nd phone Android. To know about Android phones for my Business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an emergency upgrade after I dropped and smashed my old one. The battery is good for 1-2 days use, based on light usage. Be warned, however, Verizon will not support WiFi calling on this phone.

    I would recommend this to a friend