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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2043 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,043 reviews
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 7 is a great phone for 300 dollars. I actually feel quicker in use the Galaxy Note 8 that I replace with it. The only weakness I have found is the camera isn't as good, but for the price you can't complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I hope the G8's improve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan of the Motorola smart phones due to their quality of construction and the fact they're the only smart phone I've been able to actually hear. I was especially impressed with the G5 and the G6 just because of the durability and quality of the phones. The only reason why I upgraded from a G6 to the G7 is due to the USB port pretty much being toast and no longer being able to charge the battery. I will not hesitate to say, I'm disappointed in the G7's construction. This phone is my second in the G7 series. The first one I had to replace due to dropping the phone and shattering the screen. I've dropped my old G5 and G6 so many times it isn't funny and I never had an issue with the screen shattering. Scratching? Oh, yes! But not shattering. My second phone I've been a lot more careful with. No dropsies. I'm still disappointed because the phone is now warped. How? From being kept in my front pocket. I kept my G5 and G6 in the same pocket for two years each and never had them warp. My wife and daughter each have had the Moto e5 and now the e6. Neither have had issues with shattered screens or warping. Both keep their phones in their pockets. Both have dropped their phones many times. I get that Motorola is trying to compete with Samsung and the liquid glass look. The problem is, I don't buy a phone because it looks cool. I buy a phone as a tool that will hopefully be of a reasonable enough quality to get me by for a couple of years. The g7 certainly ain't it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MillTrash, Sorry to hear about what happened. You may send in your device for repair. Here's the link where you can submit a request: https://motorola-global-portal.custhelp.com/app/mcp/service. Our warehouse personnel will assess your device if it is repairable/replaceable. If it is not repairable/replaceable then they will inform you immediately. Let us know if you have questions or concerns, write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    New to smart phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this phone is a great teacher. The phone provided help almost intuitively. I was very nervous about buying my first Smarter than Me Phone ! I believe I made the right choice getting the Motorola G7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great moto!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a few weeks ago for a bargain (someone returned it and I saved on the open box). Bought online, picked up a few minutes later, had store folks connect me to Spring, and I was out the door in fifteen minutes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one complaint about this phone. The battery life sucks. That's the one thing I needed and requested when talking to the phone area rep. Other than that the phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola's Moto G7 unlocked - GREAT phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola's Moto G7 unlocked is a GREAT phone. Doesn't come bloated with all the useless apps that come with a service provider phone. It is also a very nice looking phone as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for being inexpensive only down side the photo app when transferring from the old phone which was. Maxx 2 which I loved. Lost a few older ones but a very good ohone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unlocked Motorola Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone 3 time's and I keep coming back to it because it has a great large screen resolution for a mid-grade cheap phone and it is unlocked for all network's with Motorola's unique functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to figure out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Droid for 4 years and wanted to stay with a similar phone, and have not been disappointed. Easy to figure out, especially for someone Techno-challenged like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a moto g5 to the G7 and I love it. It's taking a little time to figure out some of the features, but I am still glad I purchased it. It was also a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up, tons of options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has most things a basic user would need - 2 cameras, headphone jack, fast charging, Bluetooth, good processor speed, and Pie operating system + unlocked so you get more of your internal memory to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery don't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone works great what's the battery only lasts about a day also I never got my 3 months Sirius radio for my phone purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fatones, we appreciate you having one of our phones. Your particular usage will affect how long you can go before recharging your battery. Navigating, playing games, surfing the Web, making calls and texting all use energy. You can install and use a wide variety of applications on your device, and each application has its own characteristics. You can visit this link for some tips to extend the battery life of your phone: http://bit.ly/2qzvIdd. -Ruby MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only not waterproof, the battery drain out quickly but charging is quick. Hopefully the next generation will be including: wireless charging, waterproof, higher camera resolution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent smart phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two years ago. Everything about it (battery, display and memory) is decent. Still working great 2 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality for a phone at this price level. Runs extremely smooth, and camera has been adequate enough for my needs. Don't expect anything good in low light, but daytime photos are well exposed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for the price !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone feels like a premium device. I've had this phone for 3 weeks now and. I'm loving it. Don't hesitate, BUY IT NOW!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one for me, one for my wife!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yesterday we went to a town meeting for seniors. demonstration on how to use phone. lots of fun. some knew what a smart phone was and others did not. I'm a did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphone less than $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto g joins the big league with the release of #G7. In terms of performance, look and ease of use, it's totally a different upgrade to earlier models of Motorola. I would definitely recommend buying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good smartphone, easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Ms. ANNIE representative AT&T in Best Buy store!!! She helped and explainted me instruction how use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cellphone for my dad, and it is an amazing phone. My dad is so happy with it. Great phone with a nice deal. Thank you Best buy for your great deal and Motorola for the amazing phone.

    I would recommend this to a friend