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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2043 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,043 reviews
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Can't use hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone, the camera is great... But I purchased this phone because the companies description said that it was hot spot capable. Initially I could see it in settings that this was the case. But once I activated the phone and accepted several updates to the operating system it no longer had the hot spot button on settings! Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI Stephanie,

      We're sorry to hear that you're having an issue. We stand by our phones and we would like to help you get it fixed. Please email us at [email protected] and kindly use this subject BestBuy/G7_HotspotNotWorking as a reference so we can assist you properly. - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    I find it difficult to use !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not as intuitive to use as an I phone, not the phones fault, it's an Android thing. Great price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with good battery life, screen size and allows an SD card for expandable memory/ The only negative is it does not have an LED indicator for missed calls and texts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone, Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for a Moto G6. Purchased unlocked and had to pay the unactivated price, because the sales associate had trouble activating it online and did not want to call AT&T to activate it to my current line. The sales associate told me I had to call and activate it. Because I had already waited over 30 minutes to be served and needed another phone asap, I went ahead and paid the unactivated price just to get out of there,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid-range phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty decent for the price that is. Was hoping the 4gb ram would be enough however I think the proccesor holds it back alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good quality without having to spend high amounts. The screen is larger, sound is great, lots of room for aps and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great performance crumby connector

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and has a great screen and features. It also came with just the essential apps. The camera is decent and reception and wifi work well when reception is clear. But a year or so later the USB C connection is unable to secure the cable and is always falling out. Even when I connect it at night in the morning it's not fully charged because the cable came loose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool apps and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff was excellent and helped me make a great decision to buy this phone. It has a big screen and the images are very colorful and clear. Plenty of apps and good support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. I would have given it 5 stars if the battery life was better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these in the field with technicians so they can have more technology at their finger tips and great pictures when the job is complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic...for a budget price phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone! My only dissatisfaction is that my flashlight is NOT coming on when I do two quickTomahawk shakes, a perk/feature that is promoted about this MOTO G-7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone recommended by BestBuy phone advisor when I was at the store. Inexpensive and was exactly what I needed. By the way it is great looking phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was not happy that my Samsung got so old that I couldn't use it for work due to it's outdated operating system. But I fell in love with my Motorola G7!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone about 3 days now .It has good battery life .The processing speed is good.Quality is good .Overall good so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto g7 I like the phone however the salesman told me that it would work with a wireless charger so I bought one and it does not work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She has enjoyed it. So far it has been very reliable (owned just over a month). It has most the features that the flagship phones have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice big screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the G4 and was happy with that so I thought we go up to the G7. This has a huge screen on it and it looks great. Glad we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is average phone. I think you may love it. So I would not recommend to buy it. Displayed is not that much good. It was broken in few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 7+ phone + service great. Cover not at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Service was great. Disappointed that I was not able to purchase a protective cover and screen protector with the phone as Best Buy doesn't carry for that model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast like a G7 and those Moto actions work surprisingly well . . . Even Better than Siri actions for sure! Me like! Like a lot!

    I would recommend this to a friend